Resolved -
This incident has been resolved.
Apr 8, 09:19 UTC
Update -
The following services experienced a degradation in service. The issue is now resolved We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Tracking Number: IM3448672
Apr 6, 02:29 UTC
Update -
We are continuing to investigate this issue.
Apr 6, 01:23 UTC
Update -
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and working to resolve the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3448672
Apr 5, 22:02 UTC
Update -
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and working to resolve the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3448672
Apr 5, 19:01 UTC
Update -
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and working to resolve the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Tracking Number: IM3448672
Apr 5, 18:01 UTC
Investigating -
The following services are currently experiencing a degradation in service. Fax2Mail and RightFax clients may experience a service interruption of EU based fax numbers. Teams are assembled and troubleshooting the issue. We appreciate your patience.
- Fax2Mail (EMEA)
- Fax2Mail (NA)
- Production Messaging - Fax (EMEA)
- Production Messaging - Fax (NA)
- Production Messaging - Notifications (EMEA)
- RightFax Connect (EMEA)
- RightFax Connect (NA)
Tracking Number: IM3448672
Apr 5, 17:04 UTC