OpenText Status

Middle East ME22 is experiencing an outage

Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Aug 28, 2026 - 14:46 UTC

Investigating - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
May 21, 2026 - 16:57 UTC

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Aviator IoT Operational

B2B Connect Operational

Carbonite® Backup for Microsoft 365 Portal Operational

Cloud Fax services APAC Operational

Desktop Messaging BMS Operational

XM SendSecure Operational

Cloud Fax services Europe Operational

Desktop Messaging BMS Operational

Fax Cloud Connect (RightFax) Operational

Fax2Mail Operational

MyPortal Operational

Production Messaging Operational

REST API Operational

SOAP API Operational

XM SendSecure Operational

Cloud Fax services North America Operational

Desktop Messaging BMS Operational

Fax Cloud Connect (RightFax) Operational

Fax Cloud Connect (RightFax) - Ashburn Operational

Fax2Mail Operational

Fax2Mail - Ashburn Operational

MyPortal Operational

Production Messaging Operational

REST API Operational

SOAP API Operational

XM SendSecure Operational

XM SendSecure - Canada Operational

Core Australia Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Communications Operational

Core Compliance Operational

Core Experience Engagements Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Core Canada Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Communications Operational

Core Compliance Operational

Core Experience Engagements Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Core Europe Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Communications Operational

Core Compliance Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Experience Engagements Operational

Core for Capital Projects Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Signature Service – Thrust API Operational

Core US Operational

Core Capture (capture.ot2.opentext.com) Operational

Core Capture (corecapture.us.opentext.com) Operational

Core Capture for SAP® Solutions (capture.ot2.opentext.com) Operational

Core Capture for SAP® Solutions (corecapture.us.opentext.com) Operational

Core Collaboration for Engineering Operational

Core Collaboration for Engineering (xchange.us.opentext.com) Operational

Core Communications Operational

Core Compliance Operational

Core Content Management Operational

Core Content Management (corecontent.us.opentext.com) Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Digital Asset Management (coredam.us.opentext.com) Operational

Core Experience Engagements Operational

Core for Capital Projects Operational

Core Journey (journey.us.opentext.com) Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Eventing Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Metadata (cms.us.opentext.com) Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Operational

Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Operational

Core Platform – Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Core Process Automation (corecase.us.opentext.com) Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Signature Service – Thrust API Operational

Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText Operational

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Operational

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Operational

Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Operational

Core Archive for SAP® Solutions - EU (archive.opentext.eu) Operational

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Operational

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Operational

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Operational

Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Operational

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Operational

Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud) Operational

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Operational

Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Operational

Core Collaboration Access Operational

Core Data Discovery Risk Insights Operational

Prod01 IRL Operational

Prod02 AUS Operational

Prod03 USA Operational

Core EDR/MDR Operational

Core Endpoint Backup Operational

Core Endpoint Backup Blue Vault Operational

Core Endpoint Backup Protect Vault Operational

Core Endpoint Backup Red-APAC Vault Operational

Core Endpoint Backup Red-AU Vault Operational

Core Endpoint Backup Red-CA Vault Operational

Core Endpoint Backup Red-EMEA Vault Operational

Core Endpoint Backup Red-FR Vault Operational

Core Endpoint Backup Red-IN Vault Operational

Core Endpoint Backup Red-UK Vault Operational

Core Endpoint Backup Red-US Vault Operational

Core Endpoint Backup Red-US2 Vault Operational

Core Fax Operational

Core Fax - AU Operational

Core Fax - CA Operational

Core Fax - EU Operational

Core Fax - US Operational

Core Intelligence Operational

Core Intelligence - AU Operational

Core Intelligence - CA Operational

Core Intelligence - US Operational

Core Messaging Europe Operational

Core Messaging Data Sovereignty Operational

Core Messaging - Email Operational

Core Messaging - SMS Operational

Core Messaging - Voice Operational

MyPortal Operational

REST API Operational

SOAP API Operational

Core Messaging US Operational

Core Messaging - Email Operational

Core Messaging - SMS Operational

Core Messaging - Voice Operational

MyPortal Operational

REST API Operational

SOAP API Operational

Core Secure Access Operational

Core Share Operational

Core Share - AU Operational

Core Share - CA Operational

Core Share - EU Operational

Core Share - US Operational

Core Signature add-on for Core Share Operational

Core Signature add-on for Core Share - AU Operational

Core Signature add-on for Core Share - CA Operational

Core Signature add-on for Core Share - EU Operational

Core Signature add-on for Core Share - US Operational

Core Signature add-on for Content Suite Platform/xECM (OCP & CS) Operational

Core Signature add-on for Content Suite Platform/xECM - EU Operational

Core Signature add-on for Content Suite Platform/xECM - US Operational

Core Signature Service (OCP & CS) Operational

Core Signature add-on for Content Suite Platform/xECM - EU Operational

Core Signature add-on for Content Suite Platform/xECM - US Operational

Core Signature Standalone Operational

Core Signature Standalone - AU Operational

Core Signature Standalone - CA Operational

Core Signature Standalone - EU Operational

Core Signature Standalone - US Operational

Core Web Optimization Operational

Enterprise Service Management Major Outage

Cape Town SA34 Operational

Central CA16 Operational

Frankfurt EU3 Operational

Frankfurt EU8 Operational

Frankfurt EU18 Operational

Frankfurt EU28 Operational

Frankfurt EU38 Operational

Middle East ME22 Major Outage

Oregon US2 Operational

Oregon US6 Operational

Oregon US7 Operational

Oregon US24 Operational

Oregon US26 Operational

Oregon US42 Operational

São Paulo BR14 Operational

Singapore SG20 Operational

Sydney AP10 Operational

Tokyo JP12 Operational

Hightail Operational

File Transfer Operational

Preview Operational

Notifications Operational

Search Operational

Liaison Operational

Alloy NA Operational

Alloy TaaS Operational

MailStore Operational

MailStore Cloud Operational

MailStore Portal Operational

ProviderLink Operational

Recover Operational

Replication - North America Operational

SecureMail Cloud Operational

Enterprise Cloud Operational

OEM Cloud Operational

Standard Cloud Operational

Server Backup Operational

Server Backup Canada Operational

Server Backup EU Operational

Server Backup UK Operational

Server Backup US East Operational

Server Backup US West Operational

Supplier Connection Operational

Supplier Portal Operational

Threat Intelligence (BrightCloud) Operational

Webroot by OpenText™ Operational

Core DNS Protection Operational

Core Endpoint Protection Operational

Core Security Awareness Training (WSAT) Operational

Unity - Thrust API Operational

Core Management Console Operational

Zix - Cybersecurity Operational

Zix Archive Services - Erado Archiving Operational

Zix Archive Services - Business Communication Archive Operational

Zix Archive Services - ZixArchive Operational

Zix Cloud to Cloud Backup Operational

Zix Customer Portal Interface - Billing Area Operational

Zix Customer Portal Interface - Customer Portal Operational

Zix Customer Portal Interface - Partner Portal Operational

Zix Customer Portal Interface - ZixCentral Operational

Zix Email Continuity - Legacy Continuity Operational

Zix Email Continuity - Secure Cloud Email Continuity Operational

Zix Encryption Services - Email Message Privacy (EMP) Operational

Zix Encryption Services - Erado SecureMail (ESM) Operational

Zix Encryption Services - Hosted SMB Operational

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Operational

Zix Encryption Services - ZixGateway (Hosted) Operational

Secure Messaging Portal (ZixPortal) Operational

Zix Office 365 Operational

Zix Hosted Exchange Operational

Zix Support Infrastructure - Support Ticketing System Operational

Zix Threat Protection - Email Threat Protection Operational

Zix Threat Protection - Zix Protect Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Database & System Maintenance scheduled for 05 September 2026 Sep `5`, `2026` `13:00`-`17:00` UTC

On 05 September 2026 from 13:00 to 17:00 UTC a database and system maintenance has been scheduled that will affect these services:
• OpenText Lens for ANI
• OpenText Liaison ANI

Service will be unavailable for two 15-to-20-minute periods during the maintenance window.

If a service is not available during some time of the change window, try again after 15-20 minutes.

Tracking Number: C2317173
Posted on Aug 06, 2026 - 09:07 UTC

Rescheduled: C2273650 - Database maintenance Sep `6`, `2026` `02:00`-`06:00` UTC

Update - The database maintenance originally scheduled for 16 August 2026 from 02:00 to 06:00 UTC has been rescheduled to 06 September 2026 from 02:00 to 06:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2273650
Sep 06, 2026 - 02:00 UTC

Update - The database maintenance originally planned for 16 August 2026 from 02:00 to 06:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2273650
Aug 04, 2026 - 10:49 UTC

Scheduled - The database maintenance scheduled for 14 June 2026, from 2:00 to 6:00 GMT has been rescheduled to 16 August 2026, from 2:00 to 6:00 GMT. We appreciate your patience.

Services Affected: OpenText Trading Grid Messaging Service (TGMS) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during this timeframe.
Jun 19, 2026 - 12:04 UTC

São Paulo BR14 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `07:00`-`11:00` UTC

São Paulo BR14 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 6 September 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2321755
Posted on Aug 21, 2026 - 18:00 UTC

Central CA16 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `07:00`-`11:00` UTC

Central CA16 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 6 September 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2321788
Posted on Aug 21, 2026 - 18:00 UTC

Frankfurt EU28 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `07:00`-`11:00` UTC

Frankfurt EU28 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 6 September 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2321800
Posted on Aug 21, 2026 - 18:00 UTC

Sydney AP10 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `14:00`-`18:00` UTC

Sydney AP10 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 6 September 2026, from 14:00 to 18:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2321737
Posted on Aug 21, 2026 - 18:01 UTC

Singapore SG20 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `14:00`-`18:00` UTC

Singapore SG20 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 6 September 2026, from 14:00 to 18:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2317755
Posted on Aug 21, 2026 - 18:00 UTC

Network Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `16:00`-`20:00` UTC

On 06 September 2026 from 16:00 to 20:00 UTC a network maintenance has been scheduled that will affect these services:

• Document Cycle Transaction Service (DCTS)
• Electronic Banking Internet Communications Standard (EBICS)
• File Transfer Protocol Secure (FTPS) Proxy
• Interconnect Traffic
• Odette File Transfer Protocol (OFTP)
• Odette File Transfer Protocol (OFTP) V2
• OpenText Applicability Statement 2 (AS2 EMEA)
• OpenText B2B Integration Essentials
• OpenText Client Custom Applications
• OpenText Managed File Transfer Service (MFT)
• OpenText Trading Grid (Classic)
• OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)
• OpenText Trading Grid Messaging Service (TGMS) using X400 (EU)
• Tradanet
• VPN Access

Service will be degraded during this timeframe.

If you experience any service impact, please contact your designated OpenText support team.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 13 September 2026. An updated post will be made if the backup date is required.

Tracking Number: C2314642
Posted on Aug 05, 2026 - 07:39 UTC

IM3970459 - Certificate Renewal Sep `7`, `2026` `00:00`-`02:00` UTC

Services affected:
OpenText Legacy EasyLink GMS FTPS
ftps1.easylink.com and ftps2.easylink.com

Impact: After 07 September 2026, customers and their trading partners may be unable to securely connect to OpenText Legacy GMS FTPS services via ftps1.easylink.com and ftps2.easylink.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 05, 2026 - 10:31 UTC

Threat Intelligence (BrightCloud) Software Maintenance scheduled on 9 September 2026 Sep `9`, `2026` `15:00`-`19:00` UTC

Threat Intelligence (BrightCloud) in the Sydney region will undergo software maintenance on 9 September 2026, from 15:00 to 19:00 UTC.

No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2327018
Posted on Sep 02, 2026 - 15:21 UTC

System Maintenance scheduled for 12 September 2026 Sep `12`, `2026` `10:00`-`21:00` UTC

On 12 September from 10:00 to 21:00 UTC a system maintenance has been scheduled that will affect these services:

Cloud Fax Services Europe:
Fax Cloud Connect (RightFax)
Fax2Mail
Production Messaging

Core Messaging Europe:
Core Messaging - Email
Core Messaging - SMS

Service will be degraded during this timeframe.

Tracking Number: C2315027
Posted on Aug 11, 2026 - 12:42 UTC

Network Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `00:00`-`08:00` UTC

On 13 September from 00:00 to 08:00 UTC a network maintenance has been scheduled that will affect these services:

Cloud Fax Services North America:
Desktop Messaging BMS
REST API
SOAP AP
Fax2Mail
Production Messaging
Fax Cloud Connect (RightFax)

Core Messaging US:
Core Messaging - Email
Core Messaging - SMS
Core Messaging - Voice

Service will be degraded during this timeframe.

Tracking Number: C2314639
Posted on Aug 12, 2026 - 10:39 UTC

C2321562 - Software maintenance Sep `13`, `2026` `01:00`-`07:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 27, 2026 - 18:49 UTC

Scheduled - Services Affected: OpenText EMR Integration

Impact: Service will be unavailable during this timeframe.
Aug 27, 2026 - 18:05 UTC

Database Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `02:00`-`06:00` UTC

OpenText Trading Grid (Classic) will be undergoing database maintenance on 13 September 2026 from 02:00 to 06:00 UTC. Service will be unavailable during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 20 September 2026. An updated post will be made if the backup date is required.

Tracking Number: C2317460
Posted on Aug 13, 2026 - 10:00 UTC

Network Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `03:00`-`09:00` UTC

On 13 September 2026 from 03:00 to 09:00 UTC a network maintenance has been scheduled that will affect these services:

• OpenText ICC
• OpenText ICC – EDIINT
• OpenText ICC – Translation Services

Service will be unavailable during this timeframe.

Tracking Number: C2307434
Posted on Aug 12, 2026 - 09:32 UTC

Rescheduled - Oregon US2 Application Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `07:00`-`11:00` UTC

The application maintenance originally scheduled for 16 August 2026 from 07:00 to 11:00 UTC has been rescheduled to 13 September 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2314454
Posted on Aug 31, 2026 - 17:00 UTC

Rescheduled - Oregon US24 Application Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `07:00`-`11:00` UTC

Network Maintenance scheduled for 14 September Sep `14`, `2026` `18:00`-`21:00` UTC

On 14 September from 18:00 to 21:00 UTC a network maintenance has been scheduled that will affect these services:

• OpenText EasyLink GMS (EMEA)
• OpenText EDI SERVICES - IBP
• OpenText Production Messaging (EMEA)

Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 20 September 2026. An updated post will be made if the backup date is required.

Tracking Number: C2319705
Posted on Aug 13, 2026 - 10:34 UTC

Network Maintenance scheduled for 14 September 2026 Sep `14`, `2026` `18:00`-`21:00` UTC

On 14 September from 18:00 to 21:00 UTC a network maintenance has been scheduled that will affect these services:

Cloud Fax services Europe
Desktop Messaging BMS
Fax Cloud Connect (RightFax)
Fax2Mail

Core Messaging Europe
Core Messaging - Email
Core Messaging - SMS

Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 20 September 2026. An updated post will be made if the backup date is required.

Tracking Number: C2319705
Posted on Aug 13, 2026 - 10:32 UTC

C2323196 - Software maintenance Sep `19`, `2026` `22:00` - Sep `20`, `2026` `02:00` UTC

Services Affected: OpenText Inovisworks

Impact: Intermittent service degradations are expected to occur twice during the first 1 hour of this timeframe.

Additional Details: As part of this maintenance window, an updated Inovisworks User Interface (UI) will be deployed, and the UI servers will be restarted sequentially. During the restart process, the UI service response may be degraded.
Posted on Aug 21, 2026 - 20:47 UTC

Database Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `02:00`-`06:00` UTC

On 20 September 2026 from 02:00 to 06:00 UTC a database maintenance has been scheduled that will affect these services:

• OpenText Trading Grid (Classic)
• OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)
• OpenText Trading Grid Messaging Service (TGMS) using Shared Message Gateway (SMG)
• RosettaNet

Service will be degraded during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 04 October 2026. An updated post will be made if the backup date is required.

Tracking Number: C2322110
Posted on Aug 20, 2026 - 12:09 UTC

IM3971816 and C2317216 - Certificate Renewal Sep `20`, `2026` `02:00`-`06:00` UTC

Services affected: OpenText Trading Grid Messaging Service Biz (TGMS Biz) Connect Direct - Production

Impact: After 20 September 2026, clients and their trading partners may be unable to securely connect to the production TGMS Biz Connect Direct via cd.biz-prd.gxsonline.net if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 07, 2026 - 20:03 UTC

IM3979758 and C2325896 - Certificate Renewal Sep `20`, `2026` `03:00`-`08:00` UTC

Pre-Production EMEA Managed Services Shared Message Gateway

https://test.web.smg.ms1.eu.gxs.com

SSH/SFTP and HTTP connections are not affected.

After 20 September 2026, clients and their trading partners may be unable to securely connect to Pre-Production EMEA Managed Services Shared Message Gateway via test.web.smg.ms1.eu.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 21, 2026 - 03:14 UTC

Frankfurt EU18 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `04:00`-`08:00` UTC

Frankfurt EU18 will be undergoing application maintenance on 20 September 2026 from 04:00 to 08:00 UTC. Service will be unavailable during this timeframe.

Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2325385
Posted on Sep 03, 2026 - 17:00 UTC

Frankfurt EU38 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `04:00`-`08:00` UTC

Frankfurt EU38 will be undergoing application maintenance on 20 September 2026 from 04:00 to 08:00 UTC. Service will be unavailable during this timeframe.

Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2324435
Posted on Sep 03, 2026 - 17:00 UTC

Tokyo JP12 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `14:00`-`18:00` UTC

Tokyo JP12 will be undergoing application maintenance on 20 September 2026 from 14:00 to 18:00 UTC. Service will be unavailable during this timeframe.

Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2320486
Posted on Sep 03, 2026 - 17:00 UTC

Rescheduled: C2262279 - Database maintenance Sep `20`, `2026` `16:00`-`20:00` UTC

The database maintenance scheduled for 2 August 2026, from 16:00 to 20:00 GMT has been rescheduled to 20 September 2026, from 16:00 to 20:00 GMT.

Services Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during the first 2 hours of this timeframe.
Posted on Aug 14, 2026 - 06:56 UTC

Cape Town SA34 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `21:00` - Sep `21`, `2026` `01:00` UTC

Cape Town SA34 will be undergoing application maintenance on 20 September 2026 from 21:00 to 21 September 2026 at 01:00 UTC. Service will be unavailable during this timeframe.

Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2323774
Posted on Sep 03, 2026 - 17:00 UTC

MailStore Cloud Software Maintenance scheduled for 23 September 2026 Sep `23`, `2026` `13:00`-`17:00` UTC

MailStore Cloud will undergo software maintenance on 23 September 2026, from 13:00 to 17:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2325565
Posted on Sep 02, 2026 - 12:45 UTC

IM3973087 - Key Renewal Sep `23`, `2026` `20:00`-`23:00` UTC

OpenText Liaison Connect - Production

connect.hubspan.net.PGP

After 23 September 2026, clients and their trading partners may be unable to securely connect to production OpenText Liaison Connect via PGP if the new key is not installed according to your local network/application processes.

Please reference the key renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 21, 2026 - 02:14 UTC

C2318543 - Network maintenance Sep `27`, `2026` `00:00`-`04:00` UTC

Services Affected:
• OpenText EasyLink GMS (NA)
• OpenText Fax2Mail (Pre-production)
• OpenText ICC
• OpenText Notifications (Pre-production)
• OpenText TradeGateway

No service interruption is anticipated during this timeframe. In the unlikely event that you experience a degradation of service, you may contact your support service desk team.
Posted on Aug 28, 2026 - 04:29 UTC

Network Maintenance scheduled for 27 September 2026 Sep `27`, `2026` `00:00`-`04:00` UTC

On 27 September 2026 from 00:00 to 04:00 UTC a network maintenance has been scheduled that will affect these services:

- Desktop Messaging BMS
- Fax2Mail
- Fax Cloud Connect
- Production Messaging
- REST API
- SOAP API
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice

No service interruption is anticipated during this timeframe. In the unlikely event that you experience a degradation of service, you may contact your support service desk team.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 4 October 2026. An updated post will be made if the backup date is required.

Tracking Number: C2318543
Posted on Aug 28, 2026 - 04:28 UTC

IM3979774 - Certificate Renewal Sep `27`, `2026` `03:00`-`05:00` UTC

OpenText Trading Grid Messaging Service (TGMS)
https://bizlinkp12.tgms.gxs.com

After 27 September 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via https://bizlinkp12.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 28, 2026 - 04:44 UTC

IM3979780 & C2322922 - bizlinkp11.tgms.gxs.com Sep `27`, `2026` `03:00`-`05:00` UTC

Services affected:
OpenText Trading Grid Messaging Service (TGMS) Biz
https://bizlinkp11.tgms.gxs.com

Impact:
After 27 September 2026, clients and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) Biz service via https://bizlinkp11.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 27, 2026 - 11:34 UTC

IM3979770 C2322432 - Certificate Renewal Sep `27`, `2026` `03:00`-`05:00` UTC

Services affected:
OpenText Pre-production TGMS US SMG HTTPS
https://web.betagrid.gxs.com

Impact:
After 27 September 2026, clients and their trading partners may be unable to securely connect to OpenText Pre-production TGMS US SMG HTTPS via https://web.betagrid.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 27, 2026 - 11:54 UTC

IM3982754 - Certificate Renewal Sep `27`, `2026` `03:00`-`05:00` UTC

Services affected:
US Managed Services Shared Message Gateway (SMG) - Pre-production
https://beta-smg.tradinggrid.gxs.com (SSL/TLS only)
HTTP and SFTP connections are not affected.

Impact:
After 27 September 2026, clients and their trading partners may be unable to securely connect to pre-production US Managed Services Shared Message Gateway (SMG) via HTTPS if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Aug 27, 2026 - 12:17 UTC

C2323672 - Software maintenance scheduled for 29 September 2026 Sep `29`, `2026` `21:00` - Sep `30`, `2026` `00:00` UTC

Services Affected:
• OpenText Lens for DXP
• OpenText Liaison DXP using Translation Service (Contivo 6.6)

Impact: Service will be degraded during this timeframe.

Tracking number(s): C2323672
Posted on Aug 28, 2026 - 20:21 UTC

C2326487 - Software Maintenance Oct `3`, `2026` `22:00` - Oct `4`, `2026` `04:00` UTC

Services Affected:
• Inovis Managed Services Biz Mapper / Biz Transformation
• Inovis Managed Services Biz OS 2.0
• Inovis Managed Services RosettaNet (Grid Talk)
• Inovis Managed Services TrustedLink Enterprise (TLE)
• Inovisworks Van Biz
• OpenText Inovisworks
• OpenText Inovisworks using Applicability Statement 2 (AS2)
• OpenText Inovisworks using File Transfer Protocol (FTP)
• OpenText Inovisworks using Pipeline
• OpenText Inovisworks using Secure File Transfer Protocol (SFTP)
• OpenText Inovisworks using X400
• OpenText Trading Grid Catalogue
• OpenText Trading Grid Intelligence
• OpenText Vendor Portal
• OpenText WebEC

Impact: Service will be degraded during this timeframe.
Posted on Sep 03, 2026 - 11:04 UTC

C2326884 - Database Maintenance Oct `4`, `2026` `02:00`-`06:00` UTC

Services Affected:
• Document Cycle Transaction Service (DCTS)
• OpenText Active Documents
• OpenText Trading Grid (Classic)

Impact: Service will be unavailable during this timeframe.
Posted on Sep 04, 2026 - 07:03 UTC

Desktop Messaging BMS Network Maintenance scheduled for 04 October 2026 Oct `4`, `2026` `02:00`-`06:00` UTC

Desktop Messaging BMS will be undergoing network maintenance on 04 October 2026 from 02:00 to 06:00 UTC. Service will be degraded during this timeframe.

Tracking Number: C2327089
Posted on Sep 04, 2026 - 06:23 UTC

Network Maintenance scheduled for 04 October 2026 Oct `4`, `2026` `02:00`-`06:00` UTC

On 04 October 2026 from 02:00 to 06:00 UTC a network maintenance has been scheduled that will affect these services:
• OpenText Enterprise Managed Services (EMS) Cloud Services
• OpenText ICC
• OpenText ICC - EDIINT
• OpenText ICC - Translation Services
• OpenText Trading Grid (Classic)
• OpenText Trading Grid (NA)
• OpenText Trading Grid Messaging Service (TGMS)
• OpenText Trading Grid Messaging Service - Biz (NA)

Service will be degraded during this timeframe.

Tracking Number: C2327089
Posted on Sep 04, 2026 - 06:25 UTC

IM3982740 - Certificate Renewal Oct `4`, `2026` `03:00`-`05:00` UTC

Services affected:
Production Managed Services US Shared Message Gateway (MS US SMG)
https://smg.tradinggrid.gxs.com - Production
HTTP and SFTP connection are not affected.

Impact:
After 04 October 2026, clients and their trading partners may be unable to securely connect to production Managed Services US Shared Message Gateway via HTTPS f the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Sep 04, 2026 - 05:23 UTC

C2326157 - Network Maintenance Oct `4`, `2026` `03:00`-`05:00` UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 04, 2026 - 11:53 UTC

Scheduled - Services Affected:
• OpenText Alloy (Healthcare)
• OpenText Alloy (NA)
• OpenText EMR Integration
• OpenText Liaison ADX
• OpenText Liaison ANI WebTransfer
• OpenText Liaison Athena
• OpenText Liaison Delta
• OpenText Liaison DXP
• OpenText Liaison ECS
• OpenText Liaison SoftShare
• OpenText Liaison VAN
• OpenText Liaison VAN using AS2
• OpenText Protect - TaaS (NA)

Impact: Intermittent service interruptions are expected to occur throughout this timeframe.
Sep 04, 2026 - 11:52 UTC

IM3982761 - Certificate Renewal Oct `4`, `2026` `03:00`-`05:00` UTC

Pre-Production AS2A
AS2 IDs vary by connection.

https://as2beta.am.gxsics.com

After 4 October 2026, clients and their trading partners may be unable to securely connect to Pre-Production AS2A via HTTPS if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Sep 04, 2026 - 09:25 UTC

Alloy North America and Alloy TaaS Network Maintenance scheduled for 4 October 2026 Oct `4`, `2026` `03:00`-`05:00` UTC

Alloy North America and Alloy TaaS will be undergoing network maintenance on 4 October 2026 from 03:00 to 05:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 11 October 2026. An updated post will be made if the backup date is required.

Tracking Number: C2326157
Posted on Sep 04, 2026 - 11:54 UTC

IM3982749 and C2326140 - Certificate Renewal Oct `6`, `2026` `15:00`-`19:00` UTC

OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Pre-production

b10ftps.tgms.gxs.com

After 6 October 2026, clients and their trading partners may be unable to securely connect to pre-production OpenText TGMS using FTPS via b10ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Sep 04, 2026 - 13:14 UTC

Past Incidents

Sep `4`, `2026`

Zix - M365 - Some users may be unable to connect to Microsoft 365 Exchange Online

Resolved - This incident has been resolved.
Sep 4, 12:22 UTC

Update - Update from Microsoft:

All user impact scenarios are now resolved as they rectified the additional mitigation efforts for the Outlook impact which occurred in less than one percent of their infrastructure. They will continue to monitor their telemetry to ensure all services remain healthy and plan to close this communication by next update.
Sep 3, 18:33 UTC

Update - Update from Microsoft:
Microsoft discovered an issue in less than one percent of their infrastructure, where additional mitigation efforts to resolve impact for Exchange Online did not successfully deploy. The vast majority of impact remains remediated; however, those serviced from the impacted portion of infrastructure may be unable to access previously recovered Outlook connection methods. Microsoft remains committed to restoring all services to all users and will continue to carefully monitor their telemetry to ensure recovery.
Sep 3, 16:45 UTC

Update - Update from Microsoft:

Their telemetry indicates service availability remains stable above 99 percent and expect the majority of users should no longer be seeing impact from this issue. The continued focus is on balancing the implementation of their fixes across remaining portions of affected infrastructure to ensure persistent recovery, with added attention on ensuring withstanding recovery of scenarios dependent on REST and Graph API connection methods.
Sep 2, 12:18 UTC

Update - Update from Microsoft:

Microsoft continues to advance multiple workstreams to restore service and prevent additional impact. Microsoft is prioritizing infrastructure that requires the most immediate attention while carefully expanding corrective actions across additional regions, with continued monitoring throughout this process. In parallel, Microsoft is investigating remaining reports of impact and evaluating additional actions to support full service recovery.
Sep 1, 21:57 UTC

Monitoring - Update from Microsoft:

Microsoft observed continued recovery across previously impacted Exchange Online scenarios, with core mail flow functionality remaining healthy. Their focus remains on validating recovery across dependent Microsoft 365 experiences and confirming that remaining impact scenarios are fully addressed. They are maintaining enhanced monitoring while engineering teams complete end-to-end validation before determining whether any further corrective actions are required.
Sep 1, 17:07 UTC

Identified - Update from Microsoft:

A substantial portion of the remediation deployment has been completed, and organizations whose environments remain affected are expected to recover as the deployment reaches the relevant infrastructure. As remediation progresses, Microsoft is focused on validating sustained recovery and monitoring for any remaining pockets of impact before determining whether any additional corrective actions are required.
Sep 1, 12:26 UTC

Update - Update from Microsoft:
Microsoft is continuing to perform comprehensive tests to ensure their mitigation strategy effectively resolves the issue without introducing additional impact. In parallel, they are exploring alternative remediation avenues to minimize impact in the interim.
Aug 31, 20:14 UTC

Update - Update from Microsoft:

Microsoft has identified a potential corrective action for the affected infrastructure and are evaluating deployment options. They are monitoring service telemetry and affected Exchange Online transactions to determine whether the action is reducing impact and to better understand the scope of affected scenarios.
Aug 31, 17:51 UTC

Update - Update from Microsoft:

Microsoft isolated a common failure pattern across affected Exchange Online requests that is associated with authentication and protocol connectivity. They are analyzing service telemetry to identify the underlying source of impact and validate potential remediation options. Additionally, they are continuing to assess the scope of impact and monitor for additional affected scenarios.

More info - Users may experience a variety of symptoms related to this event, including but not limited to:
Delays or failures when sending or receiving email messages.
Authentication-related errors when accessing Exchange Online services.
Difficulties accessing or performing actions within Exchange administration experiences.
Intermittent failures affecting mailbox operations and message delivery workflows.
Aug 31, 16:57 UTC

Investigating - Microsoft O365 Exchange - some users are experiencing an issue connecting to Exchange 365. Microsoft is aware of the issue and has provided Issue ID: EX1464935.
Aug 31, 16:33 UTC

IM3968942 C2317215 - Rescheduled Certificate Renewal

Completed - The scheduled maintenance has been completed.
Sep 4, 06:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 15:00 UTC

Scheduled - The certificate renewal originally scheduled for 1 September 2026, from 15:00 to 19:00 GMT, has been rescheduled to 3 September 2026, from 15:00 to 19:00 GMT.

Services affected: OpenText Trading Grid Messaging Service Biz (TGMS Biz) Connect Direct - Pre-Production

Impact: After 3 September 2026, customers and their trading partners may be unable to securely connect to the pre-production TGMS Biz Connect Direct via cd.biz-pp.gxsonline.net if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Sep 2, 20:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 15:00 UTC

Scheduled - Services affected: OpenText Trading Grid Messaging Service Biz (TGMS Biz) Connect Direct - Pre-Production

Impact: After 1 September 2026, customers and their trading partners may be unable to securely connect to the pre-production TGMS Biz Connect Direct via cd.biz-pp.gxsonline.net if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Aug 7, 15:04 UTC

Sep `3`, `2026`

Oregon US7 Application Maintenance scheduled for 3 September 2026

Completed - The scheduled maintenance has been completed.
Sep 3, 09:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 UTC

Scheduled - Oregon US7 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 3 September 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2321706
Aug 21, 18:00 UTC

Sep `2`, `2026`

IM3973248 and C2318096 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Sep 2, 20:54 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:33 UTC

Scheduled - Services affected: OpenText Alloy North America UAT - Production

Impact: After 2 September 2026, customers and their trading partners may be unable to securely connect to the production OpenText Alloy North America UAT service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Sep 2, 18:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 15:00 UTC

IM3968841 and C2318607 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Sep 2, 10:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 00:00 UTC

Scheduled - Services affected:
Desktop Messaging BMS North America, EU, and APAC regions using:
Secure Fax Admin - securefaxadmin.opentext.com
Fax Admin - faxadmin.opentext.com

Impact: No service impact is expected.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jul 31, 07:03 UTC

Sep `1`, `2026`

Aug `31`, `2026`

Rescheduled - Fax2Mail - Ashburn and Fax Cloud Connect (RightFax) - Ashburn Network Maintenance scheduled for 30 August 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 11:35 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 03:00 UTC

Scheduled - The network maintenance originally scheduled for 26 July 2026 from 03:00 to 11:00 UTC has been rescheduled to the previously communicated backup date of 30 August 2026 from 03:00 to 11:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 6 September 2026. An updated post will be made if the backup date is required.

Tracking Numbers: C2301698 and C2301699
Jul 29, 08:40 UTC

Frankfurt EU3 Application Maintenance scheduled for 31 August 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 06:27 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 04:00 UTC

Scheduled - Frankfurt EU3 will undergo scheduled application maintenance to deploy the latest product release (version 26.3.1) on 31 August 2026, from 04:00 to 08:00 UTC. Service will be unavailable during this timeframe.

What's new: What's new in the 26.3.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.3.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3.1 update - Enterprise Service Management

Tracking Number: C2321710
Aug 21, 18:00 UTC

IM3971313 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Aug 31, 06:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 03:00 UTC

Scheduled - Services affected: OpenText Inovisworks Support Portal - Production

Impact: After 30 August 2026, customers and their trading partners may be unable to securely connect to the production OpenText Inovisworks Support Portal service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Aug 3, 18:23 UTC

C2319496 - System Maintenance

Completed - The scheduled maintenance has been completed.
Aug 31, 04:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 09:00 UTC

Scheduled - Services Affected:
• OpenText Liaison Athena
• OpenText Liaison SoftShare

Impact: Intermittent service interruptions are expected to occur throughout this timeframe.
Aug 11, 18:16 UTC

Aug `30`, `2026`

Managed Services Maintenance scheduled for 30 August 2026

Completed - The scheduled maintenance has been completed.
Aug 30, 19:43 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 16:00 UTC

Scheduled - Odette File Transfer Protocol (OFTP) will be undergoing managed services maintenance on 30 August from 16:00 to 18:00 UTC. Service will be unavailable during this timeframe.

Please refrain from conducting any trading activities during the maintenance window.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 6 September 2026. An updated post will be made if the backup date is required.

Tracking Number: C2315120
Jul 31, 06:04 UTC

Rescheduled: C2312412 - Database maintenance

Completed - The scheduled maintenance has been completed.
Aug 30, 07:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 02:00 UTC

Scheduled - The database maintenance scheduled for 23 August 2026 from 02:00 to 06:00 GMT has been rescheduled to 30 August 2026 from 02:00 to 06:00 GMT.

Services Affected:
• OpenText Financial Hub
• Document Cycle Transaction Service (DCTS)
• OpenText Active Documents
• OpenText Trading Grid (Classic)

Impact: Service will be unavailable during this timeframe.

If the maintenance is unable to be performed on the date specified above, the work may be rescheduled to 6 September 2026. An updated notification will be sent if the backup date is required.
Jul 29, 09:33 UTC

Aug `29`, `2026`

No incidents reported.

Aug `28`, `2026`

Desktop Messaging BMS experienced delays in processing outbound fax delivery

Resolved - Desktop Messaging BMS experienced delays in processing outbound fax delivery. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience.

Tracking Number: IM3987893
Aug 28, 17:58 UTC

Update - Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3987893
Aug 28, 17:16 UTC

Investigating - Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3987893
Aug 28, 16:15 UTC

Server Backup US West (Chandler) System Maintenance scheduled for 27 August 2026

Completed - The scheduled maintenance has been completed.
Aug 28, 14:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 12:00 UTC

Scheduled - Server Backup US West (Chandler) will be undergoing system maintenance on 27 August 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2321423
Aug 17, 18:01 UTC

Core Communications Europe was unavailable

Resolved - Core Communications Europe was unavailable. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3987509
Aug 28, 03:24 UTC

Monitoring - Core Communications Europe was unavailable. Teams are currently assembled and working to resolve the issue. Service has been restored and is being validated. We appreciate your patience.

Tracking Number: IM3987509
Aug 28, 03:13 UTC

Investigating - Core Communications Europe is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3987509
Aug 28, 02:42 UTC

Aug `27`, `2026`

IM3969441 and C2315789 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Aug 27, 17:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 15:00 UTC

Scheduled - Services affected: OpenText Liaison Exchange Network - Production

Impact: After 27 August 2026, customers and their trading partners may be unable to securely connect to the production OpenText Liaison Exchange Network service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jul 28, 20:04 UTC

Server Backup US East (Ashburn) System Maintenance scheduled for 26 August 2026

Completed - The scheduled maintenance has been completed.
Aug 27, 12:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 12:00 UTC

Scheduled - Server Backup US East (Ashburn) will be undergoing system maintenance on 26 August 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2321426
Aug 17, 18:01 UTC

C2314475 - Network maintenance

Completed - The scheduled maintenance has been completed.
Aug 27, 12:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 03:30 UTC

Scheduled - Services Affected: OpenText Fax2Mail REST API

Impact: Service will be unavailable during the first 2 hours of this timeframe.

Tracking number: C2314475
Jul 29, 17:41 UTC

Aug `26`, `2026`

C2310724 - Software maintenance

Completed - The scheduled maintenance has been completed.
Aug 26, 17:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 14:00 UTC

Scheduled - Services Affected: OpenText Liaison ADX

Impact: Service will be degraded during the first 1 hour of this timeframe.
Jul 27, 08:23 UTC

MailStore Cloud was unavailable

Resolved - MailStore Cloud was unavailable. The issue is now resolved. We appreciate your patience.
Aug 26, 15:57 UTC

Monitoring - MailStore Cloud was unavailable. Service has been restored and is being validated. We appreciate your patience.
Aug 26, 15:05 UTC

Investigating - MailStore Cloud is currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Aug 26, 14:12 UTC

Server Backup US East (Boyers) System Maintenance scheduled for 25 August 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 14:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 12:00 UTC

Scheduled - Server Backup US East (Boyers) will be undergoing system maintenance on 25 August 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2321425
Aug 17, 18:01 UTC

C2314476 - Network maintenance

Completed - The scheduled maintenance has been completed.
Aug 26, 10:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 03:30 UTC

Scheduled - Services Affected: OpenText Fax2Mail REST API - Ashburn (Backup site)

Impact: Service will be unavailable during the first 2 hours of this timeframe.

Tracking number: C2314476
Jul 29, 17:11 UTC

Aug `25`, `2026`

Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 25 August 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 21:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 12:01 UTC

Scheduled - Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) will be undergoing system maintenance on 25 August 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2321420
Aug 17, 18:01 UTC

Aug `24`, `2026`

Server Backup Canada (Mississauga) System Maintenance scheduled for 24 August 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 20:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 12:00 UTC

Scheduled - Server Backup Canada (Mississauga) will be undergoing system maintenance on 24 August 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2321414
Aug 17, 18:00 UTC

Core EDR/MDR experienced service degradation

Resolved - Core EDR/MDR in the US region experienced service degradation. The issue has been resolved. We appreciate your patience.
Aug 24, 13:18 UTC

Update - Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Updates for this issue will be posted as soon as there are significant updates.
Aug 22, 06:41 UTC

Update - Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Aug 22, 04:41 UTC

Investigating - Core EDR/MDR in the US region is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Aug 22, 01:41 UTC

Network Maintenance scheduled for 22 August 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 04:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 19:00 UTC

Scheduled - On 22 August 2026 from 19:00 to 23 August 2026 03:00 UTC a network maintenance has been scheduled that will affect these services:

- OpenText Lens for ANI
- OpenText Liaison ANI

A brief service interruption may occur during this timeframe. Traffic interruption for 5-30 seconds may occur.

Tracking Number: C2308289
Jul 22, 03:17 UTC

Aug `23`, `2026`

C2294849 - Managed Services maintenance

Completed - The scheduled maintenance has been completed.
Aug 23, 20:29 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 16:00 UTC

Scheduled - Services Affected: OpenText Trading Grid (Classic)

Impact: Service will be degraded during the first 1 hour of this timeframe.
Jul 23, 08:12 UTC

Rescheduled - Managed Services Maintenance scheduled for 23 August 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 20:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 16:01 UTC

Scheduled - The managed services maintenance originally scheduled for 3 May 2026 from 16:00 to 18:00 UTC has been rescheduled to 23 August 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.

Tracking Number: C2271678
Jun 12, 08:15 UTC

IM3957974 and C2308429 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Aug 23, 04:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 02:00 UTC

Scheduled - Services affected:
OpenText Trading Grid Messaging Service (TGMS) Biz - Production
p11ftps.tgms.gxs.com:6366

Impact:
After 23 August 2026, customers and their trading partners may be unable to securely connect to OpenText Trading Grid Messaging Service (TGMS) Biz - Production service via p11ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jul 24, 02:03 UTC

Aug `22`, `2026`

Aug `21`, `2026`

Zix Customer Portal Interface - Customer Portal Urgent Maintenance scheduled for 21 August 2026

Completed - The scheduled maintenance has been completed.
Aug 21, 03:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:00 UTC

Scheduled - Zix Customer Portal Interface - Customer Portal will be undergoing urgent maintenance on 21 August 2026 from 03:00 to 05:00 UTC. Service may experience periods of inaccessibility or degraded functionality during the timeframe.

If you require immediate assistance, please contact our Support team via phone at 888-576-4949 or email us at support@appriver.com.

Tracking Number: C2322264
Aug 19, 21:46 UTC

Core EDR/MDR is currently experiencing service degradation

Resolved - Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience.
Aug 21, 01:45 UTC

Monitoring - Core EDR/MDR experienced service degradation. Service has been restored in agent version 3.3.2, which is now GA. For customers still on version 3.3.0, a manual upgrade can be triggered through the Action System before proceeding with the uninstall.
Aug 20, 23:42 UTC

Update - Core EDR/MDR is currently experiencing service degradation. Agents that were upgraded to version 3.3.0 from an earlier version may experience issues preventing remote uninstallations from completing successfully. New installations of version 3.3.0 are not impacted. Teams have identified that the issue affects only the Windows OS and are working to resolve it.

If agent removal is required, please follow the steps outlined in our Knowledge Base article for manual agent uninstallation, which remains effective for affected endpoints: https://help.pillrplatform.com/faq/uninstall.html

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Aug 20, 22:58 UTC

Update - Core EDR/MDR is currently experiencing service degradation. Agents that were upgraded to version 3.3.0 from an earlier version may experience issues preventing remote uninstallations from completing successfully. New installations of version 3.3.0 are not impacted.

Teams have identified that the issue affects only the Windows OS and are working to resolve it. We appreciate your patience.

If agent removal is required, please follow the steps outlined in our Knowledge Base article for manual agent uninstallation, which remains effective for affected endpoints: https://help.pillrplatform.com/faq/uninstall.html
Aug 20, 17:55 UTC

Update - Core EDR/MDR is currently experiencing service degradation. Agents that were upgraded to version 3.3.0 from an earlier version may experience issues preventing remote uninstallations from completing successfully. New installations of version 3.3.0 are not impacted.

Teams have identified that the issue affects only the Windows OS and are working to resolve it. We appreciate your patience.

If agent removal is required, please follow the steps outlined in our Knowledge Base article for manual agent uninstallation, which remains effective for affected endpoints: https://help.pillrplatform.com/faq/uninstall.html
Aug 20, 16:56 UTC

Identified - Core EDR/MDR is currently experiencing service degradation. Agents that were upgraded to version 3.3.0 from an earlier version may experience issues preventing remote uninstallations from completing successfully. New installations of version 3.3.0 are not impacted.

Teams have identified that the issue only affects the Windows OS and are working to resolve it. We appreciate your patience.

If agent removal is required, please follow the steps outlined in our Knowledge Base article for manual agent uninstallation, which remains effective for affected endpoints: https://help.pillrplatform.com/faq/uninstall.html
Aug 20, 15:54 UTC

About This Site

Scheduled Maintenance

Database & System Maintenance scheduled for 05 September 2026 Sep 5, 2026 13:00-17:00 UTC

Rescheduled: C2273650 - Database maintenance Sep 6, 2026 02:00-06:00 UTC

São Paulo BR14 Application Maintenance scheduled for 6 September 2026 Sep 6, 2026 07:00-11:00 UTC

Central CA16 Application Maintenance scheduled for 6 September 2026 Sep 6, 2026 07:00-11:00 UTC

Frankfurt EU28 Application Maintenance scheduled for 6 September 2026 Sep 6, 2026 07:00-11:00 UTC

Sydney AP10 Application Maintenance scheduled for 6 September 2026 Sep 6, 2026 14:00-18:00 UTC

Singapore SG20 Application Maintenance scheduled for 6 September 2026 Sep 6, 2026 14:00-18:00 UTC

Network Maintenance scheduled for 6 September 2026 Sep 6, 2026 16:00-20:00 UTC

IM3970459 - Certificate Renewal Sep 7, 2026 00:00-02:00 UTC

Threat Intelligence (BrightCloud) Software Maintenance scheduled on 9 September 2026 Sep 9, 2026 15:00-19:00 UTC

System Maintenance scheduled for 12 September 2026 Sep 12, 2026 10:00-21:00 UTC

Network Maintenance scheduled for 13 September 2026 Sep 13, 2026 00:00-08:00 UTC

C2321562 - Software maintenance Sep 13, 2026 01:00-07:00 UTC

Database Maintenance scheduled for 13 September 2026 Sep 13, 2026 02:00-06:00 UTC

Network Maintenance scheduled for 13 September 2026 Sep 13, 2026 03:00-09:00 UTC

Rescheduled - Oregon US2 Application Maintenance scheduled for 13 September 2026 Sep 13, 2026 07:00-11:00 UTC

Rescheduled - Oregon US24 Application Maintenance scheduled for 13 September 2026 Sep 13, 2026 07:00-11:00 UTC

Network Maintenance scheduled for 14 September Sep 14, 2026 18:00-21:00 UTC

Network Maintenance scheduled for 14 September 2026 Sep 14, 2026 18:00-21:00 UTC

C2323196 - Software maintenance Sep 19, 2026 22:00 - Sep 20, 2026 02:00 UTC

Database Maintenance scheduled for 20 September 2026 Sep 20, 2026 02:00-06:00 UTC

IM3971816 and C2317216 - Certificate Renewal Sep 20, 2026 02:00-06:00 UTC

IM3979758 and C2325896 - Certificate Renewal Sep 20, 2026 03:00-08:00 UTC

Frankfurt EU18 Application Maintenance scheduled for 20 September 2026 Sep 20, 2026 04:00-08:00 UTC

Frankfurt EU38 Application Maintenance scheduled for 20 September 2026 Sep 20, 2026 04:00-08:00 UTC

Tokyo JP12 Application Maintenance scheduled for 20 September 2026 Sep 20, 2026 14:00-18:00 UTC

Rescheduled: C2262279 - Database maintenance Sep 20, 2026 16:00-20:00 UTC

Cape Town SA34 Application Maintenance scheduled for 20 September 2026 Sep 20, 2026 21:00 - Sep 21, 2026 01:00 UTC

MailStore Cloud Software Maintenance scheduled for 23 September 2026 Sep 23, 2026 13:00-17:00 UTC

IM3973087 - Key Renewal Sep 23, 2026 20:00-23:00 UTC

C2318543 - Network maintenance Sep 27, 2026 00:00-04:00 UTC

Network Maintenance scheduled for 27 September 2026 Sep 27, 2026 00:00-04:00 UTC

IM3979774 - Certificate Renewal Sep 27, 2026 03:00-05:00 UTC

IM3979780 & C2322922 - bizlinkp11.tgms.gxs.com Sep 27, 2026 03:00-05:00 UTC

IM3979770 C2322432 - Certificate Renewal Sep 27, 2026 03:00-05:00 UTC

IM3982754 - Certificate Renewal Sep 27, 2026 03:00-05:00 UTC

C2323672 - Software maintenance scheduled for 29 September 2026 Sep 29, 2026 21:00 - Sep 30, 2026 00:00 UTC

C2326487 - Software Maintenance Oct 3, 2026 22:00 - Oct 4, 2026 04:00 UTC

C2326884 - Database Maintenance Oct 4, 2026 02:00-06:00 UTC

Desktop Messaging BMS Network Maintenance scheduled for 04 October 2026 Oct 4, 2026 02:00-06:00 UTC

Network Maintenance scheduled for 04 October 2026 Oct 4, 2026 02:00-06:00 UTC

IM3982740 - Certificate Renewal Oct 4, 2026 03:00-05:00 UTC

C2326157 - Network Maintenance Oct 4, 2026 03:00-05:00 UTC

IM3982761 - Certificate Renewal Oct 4, 2026 03:00-05:00 UTC

Alloy North America and Alloy TaaS Network Maintenance scheduled for 4 October 2026 Oct 4, 2026 03:00-05:00 UTC

IM3982749 and C2326140 - Certificate Renewal Oct 6, 2026 15:00-19:00 UTC

Past Incidents

Sep 4, 2026

Sep 3, 2026

Sep 2, 2026

Sep 1, 2026

Aug 31, 2026

Aug 30, 2026

Aug 29, 2026

Aug 28, 2026

Aug 27, 2026

Aug 26, 2026

Aug 25, 2026

Aug 24, 2026

Aug 23, 2026

Aug 22, 2026

Aug 21, 2026

Database & System Maintenance scheduled for 05 September 2026 Sep `5`, `2026` `13:00`-`17:00` UTC

Rescheduled: C2273650 - Database maintenance Sep `6`, `2026` `02:00`-`06:00` UTC

São Paulo BR14 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `07:00`-`11:00` UTC

Central CA16 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `07:00`-`11:00` UTC

Frankfurt EU28 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `07:00`-`11:00` UTC

Sydney AP10 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `14:00`-`18:00` UTC

Singapore SG20 Application Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `14:00`-`18:00` UTC

Network Maintenance scheduled for 6 September 2026 Sep `6`, `2026` `16:00`-`20:00` UTC

IM3970459 - Certificate Renewal Sep `7`, `2026` `00:00`-`02:00` UTC

Threat Intelligence (BrightCloud) Software Maintenance scheduled on 9 September 2026 Sep `9`, `2026` `15:00`-`19:00` UTC

System Maintenance scheduled for 12 September 2026 Sep `12`, `2026` `10:00`-`21:00` UTC

Network Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `00:00`-`08:00` UTC

C2321562 - Software maintenance Sep `13`, `2026` `01:00`-`07:00` UTC

Database Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `02:00`-`06:00` UTC

Network Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `03:00`-`09:00` UTC

Rescheduled - Oregon US2 Application Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `07:00`-`11:00` UTC

Rescheduled - Oregon US24 Application Maintenance scheduled for 13 September 2026 Sep `13`, `2026` `07:00`-`11:00` UTC

Network Maintenance scheduled for 14 September Sep `14`, `2026` `18:00`-`21:00` UTC

Network Maintenance scheduled for 14 September 2026 Sep `14`, `2026` `18:00`-`21:00` UTC

C2323196 - Software maintenance Sep `19`, `2026` `22:00` - Sep `20`, `2026` `02:00` UTC

Database Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `02:00`-`06:00` UTC

IM3971816 and C2317216 - Certificate Renewal Sep `20`, `2026` `02:00`-`06:00` UTC

IM3979758 and C2325896 - Certificate Renewal Sep `20`, `2026` `03:00`-`08:00` UTC

Frankfurt EU18 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `04:00`-`08:00` UTC

Frankfurt EU38 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `04:00`-`08:00` UTC

Tokyo JP12 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `14:00`-`18:00` UTC

Rescheduled: C2262279 - Database maintenance Sep `20`, `2026` `16:00`-`20:00` UTC

Cape Town SA34 Application Maintenance scheduled for 20 September 2026 Sep `20`, `2026` `21:00` - Sep `21`, `2026` `01:00` UTC

MailStore Cloud Software Maintenance scheduled for 23 September 2026 Sep `23`, `2026` `13:00`-`17:00` UTC

IM3973087 - Key Renewal Sep `23`, `2026` `20:00`-`23:00` UTC

C2318543 - Network maintenance Sep `27`, `2026` `00:00`-`04:00` UTC

Network Maintenance scheduled for 27 September 2026 Sep `27`, `2026` `00:00`-`04:00` UTC

IM3979774 - Certificate Renewal Sep `27`, `2026` `03:00`-`05:00` UTC

IM3979780 & C2322922 - bizlinkp11.tgms.gxs.com Sep `27`, `2026` `03:00`-`05:00` UTC

IM3979770 C2322432 - Certificate Renewal Sep `27`, `2026` `03:00`-`05:00` UTC

IM3982754 - Certificate Renewal Sep `27`, `2026` `03:00`-`05:00` UTC

C2323672 - Software maintenance scheduled for 29 September 2026 Sep `29`, `2026` `21:00` - Sep `30`, `2026` `00:00` UTC

C2326487 - Software Maintenance Oct `3`, `2026` `22:00` - Oct `4`, `2026` `04:00` UTC

C2326884 - Database Maintenance Oct `4`, `2026` `02:00`-`06:00` UTC

Desktop Messaging BMS Network Maintenance scheduled for 04 October 2026 Oct `4`, `2026` `02:00`-`06:00` UTC

Network Maintenance scheduled for 04 October 2026 Oct `4`, `2026` `02:00`-`06:00` UTC

IM3982740 - Certificate Renewal Oct `4`, `2026` `03:00`-`05:00` UTC

C2326157 - Network Maintenance Oct `4`, `2026` `03:00`-`05:00` UTC

IM3982761 - Certificate Renewal Oct `4`, `2026` `03:00`-`05:00` UTC

Alloy North America and Alloy TaaS Network Maintenance scheduled for 4 October 2026 Oct `4`, `2026` `03:00`-`05:00` UTC

IM3982749 and C2326140 - Certificate Renewal Oct `6`, `2026` `15:00`-`19:00` UTC

Sep `4`, `2026`

Sep `3`, `2026`

Sep `2`, `2026`

Sep `1`, `2026`

Aug `31`, `2026`

Aug `30`, `2026`

Aug `29`, `2026`

Aug `28`, `2026`

Aug `27`, `2026`

Aug `26`, `2026`

Aug `25`, `2026`

Aug `24`, `2026`

Aug `23`, `2026`

Aug `22`, `2026`

Aug `21`, `2026`