Monitoring - The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service desk team for further assistance.
Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Tracking Number: IM3951663
Jul 08, 2026 - 18:13 UTC
Update - The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service desk team for further assistance.
Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Tracking Number: IM3951663
Jul 08, 2026 - 18:08 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and still working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Jul 07, 2026 - 13:00 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and still working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jul 06, 2026 - 13:00 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
The next update will be sent on 6 July 2026 at 13:00 UTC or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jul 03, 2026 - 12:20 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jul 02, 2026 - 12:20 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jul 01, 2026 - 12:20 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jun 30, 2026 - 12:20 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jun 29, 2026 - 12:20 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3951663
Jun 29, 2026 - 08:20 UTC
Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
The next update for this issue will be sent on 28 June 2026, or if there are any significant updates, whichever comes first.
Tracking Number: IM3951663
Jun 26, 2026 - 16:54 UTC
Investigating - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 08, 2026 - 18:00 UTC
Scheduled - Core Endpoint Backup Red-AU Vault will be undergoing application maintenance on 8 July 2026 from 18:00 to 22:00 UTC. Service will be unavailable during this timeframe.
Tracking Number: C2304655
Jul 8, 202618:00-22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 07, 2026 - 18:00 UTC
Scheduled - Core Endpoint Backup Red-IN Vault will be undergoing application maintenance on 7 July 2026 from 18:00 to 22:00 UTC. Service will be unavailable during this timeframe.
Tracking Number: C2304654
Jul 7, 202618:00-22:00 UTC
Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.
Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Jun 23, 2026 - 14:07 UTC
Investigating - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.
Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
May 21, 2026 - 16:57 UTC
To receive incident and maintenance notifications and other important information by email or text message, subscribe to OpenText Status Dashboard updates. For more information, refer to our User Guide.
For monthly service availability information, please refer to Knowledge Base article KB0809306. (My Support Portal log on required)
Note: ESM customers should continue to access SLA information from the System Health page.
Aviator IoT
Operational
B2B Connect
Operational
Carbonite® Backup for Microsoft 365 Portal
Operational
Core Endpoint Backup Red-FR Vault will be undergoing application maintenance on 9 July 2026 from 18:00 to 22:00 UTC. Service will be unavailable during this timeframe.
Tracking Number: C2304656 Posted on
Jun 29, 2026 - 21:25 UTC
A facility power maintenance window has been scheduled on 11 July 2026, from 10:00 UTC to 12 July 2026, 20:00 UTC. Brief intermittent service interruptions of five minutes or less are expected to occur throughout this timeframe as power is migrated to the new transfer switches.
Our teams will continuously monitor the service and take mitigation actions as needed throughout the maintenance window.
No customer action required. Services will automatically restore after the cutover.
Tracking Number: C2267067 Posted on
Jul 07, 2026 - 20:07 UTC
Zix Encryption Services - ZixPortal will be undergoing application maintenance on 19 July 2026 from 07:00 to 10:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or service degradation, you may contact your support service desk team.
During the maintenance window, customers who are logged in may need to re-authenticate to regain access to the secure message portal.
Tracking Number: C2299949 Posted on
Jun 23, 2026 - 15:50 UTC
Service will be degraded during the first 4 hours of this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.
Tracking Number: C2287615 Posted on
Jun 18, 2026 - 08:10 UTC
OpenText Trading Grid (Classic) will be undergoing managed services maintenance on 19 July 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.
Tracking Number: C2271699 Posted on
Jun 24, 2026 - 12:30 UTC
The network maintenance originally scheduled for 31 May 2026 from 16:00 to 20:00 UTC has been rescheduled to 19 July 2026 from 16:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Intermittent service interruptions are expected to occur throughout this timeframe.
Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.
Tracking Number: C2277976 Posted on
Jun 09, 2026 - 10:55 UTC
OpenText Trading Grid (Classic) will be undergoing system maintenance on 19 July 2026 from 16:00 to 20:00 UTC. Service will be unavailable during this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.
Tracking Number: C2296650 Posted on
Jun 18, 2026 - 09:01 UTC
OpenText Trading Grid (Classic) will be undergoing managed services maintenance on 19 July 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.
Tracking Number: C2297346 Posted on
Jun 16, 2026 - 07:12 UTC
Services affected: OpenText Legacy Easylink GMS - Production ftps3.easylink.com
Impact: After 20 July 2026, customers and their trading partners may be unable to securely connect to production OpenText Legacy Easylink GMS via FTPS if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 17, 2026 - 08:11 UTC
Impact: After 20 July 2026, customers and their trading partners may be unable to securely connect to production OpenText EDI SERVICES - IBP via https://fts.ibpark.net if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 11, 2026 - 10:01 UTC
On 25 July 2026 from 22:00 to 26 July 2026 02:00 UTC a software maintenance has been scheduled that will affect these services:
• Inovisworks Van Biz • Inovisworks Van Biz Securelink • OpenText Inovisworks using Applicability Statement 2 (AS2)
Service will be unavailable during this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 8 August 2026. An updated post will be made if the backup date is required.
Tracking Number: Posted on
Jun 25, 2026 - 13:42 UTC
Impact During the maintenance window, the service will be unavailable as the endpoints are migrated. Please reference the client advisory email for further details. If you have any questions, please contact your OpenText Support Team.
Tracking number: C2300360 Posted on
Jun 26, 2026 - 19:54 UTC
Desktop Messaging BMS will be undergoing network maintenance on 26 July 2026 from 02:00 to 06:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2302336 Posted on
Jun 26, 2026 - 18:03 UTC
On 26 July 2026 from 02:00 to 06:00 UTC a database maintenance has been scheduled that will affect these services:
• Document Cycle Transaction Service (DCTS) • OpenText Active Documents • OpenText Trading Grid (Classic)
Service will be unavailable during the first 2 hours of this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 2 August 2026. An updated post will be made if the backup date is required.
Tracking Number: C2302128 Posted on
Jun 25, 2026 - 09:27 UTC
Fax2Mail - Ashburn and Fax Cloud Connect (RightFax) - Ashburn will be undergoing network maintenance on 26 July 2026 from 03:00 to 11:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 30 August 2026. An updated post will be made if the backup date is required.
Tracking Numbers: C2301698, C2301699 and C2211095 Posted on
Jun 26, 2026 - 15:01 UTC
Services affected: OpenText Trading Grid Messaging Service (TGMS) AS2 Bizlink - Production
Impact: After 26 July 2026, customers and their trading partners may be unable to securely connect to the production OpenText Trading Grid Messaging Service (TGMS) AS2 Bizlink if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 26, 2026 - 17:02 UTC
Impact: After 28 July 2026, customers and their trading partners may be unable to securely connect to production fta.hubspan.net via HTTPS and FTPS if the new certificate is not installed according to your local network/application processes.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 29, 2026 - 18:12 UTC
After 2 August 2026, customers and their trading partners may be unable to securely connect to production Managed Services Shared Message Gateway (MS SMG) service via pweb-jpn.ms.gxs.com if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jul 02, 2026 - 08:26 UTC
The database maintenance scheduled for 24 May 2026, from 16:00 to 20:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 20:00 GMT. We appreciate your patience.
Service Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)
Impact: Service will be unavailable during the first 2 hours of this timeframe. Posted on
May 26, 2026 - 13:59 UTC
The managed services maintenance scheduled for 21 June 2026, from 16:00 to 18:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 18:00 GMT. We appreciate your patience.
After 5 August 2026, customers and their trading partners may be unable to securely connect to production OpenText Liaison ANI AS2 via HTTPS AS2 if the new certificate is not installed according to your local network/application processes
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jul 03, 2026 - 09:12 UTC
OpenText EDI SERVICES - IBP will be undergoing system maintenance on 8 August from 12:00 to 16:00 UTC. Service will be unavailable during this timeframe.
Tracking Number: C2296046 Posted on
Jul 07, 2026 - 05:04 UTC
Services affected: Production Odex OFTP Service poftpodex.tradinggrid.gxs.com
Impact: After 9 August 2026, customers and their trading partners may be unable to securely connect to Production Odex OFTP Service via poftpodex.tradinggrid.gxs.com if the new certificate is not installed according to your local network/application processes.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jul 08, 2026 - 00:56 UTC
The database maintenance scheduled for 14 June 2026, from 2:00 to 6:00 GMT has been rescheduled to 16 August 2026, from 2:00 to 6:00 GMT. We appreciate your patience.
Services Affected: OpenText Trading Grid Messaging Service (TGMS) using Shared Message Gateway (SMG)
Impact: Service will be unavailable during this timeframe. Posted on
Jun 19, 2026 - 12:04 UTC
The managed services maintenance originally scheduled for 3 May 2026 from 16:00 to 18:00 UTC has been rescheduled to 23 August 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.
Tracking Number: C2271678 Posted on
Jun 12, 2026 - 08:15 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 14:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 14:00 UTC
Scheduled -
MailStore Cloud will be undergoing application maintenance on 8 July 2026 from 14:00 to 16:00 UTC. Service will be unavailable during this timeframe.
Resolved -
This incident has been resolved.
Jul 8, 13:30 UTC
Update -
We are seeing significant reduction in Link Protection errors but are actively monitor the health of the platform to ensure the service remains flly operational at this time.
Incident: IM3949690
Jul 7, 11:57 UTC
Update -
The team is continuing to monitor the back end logs and are indicating a low count of any further "service unavailable" errors being presented but are actively working to ensure all services are fully operational.
Incident: IM3949690
Jul 6, 18:59 UTC
Update -
The team is continuing to monitor logs, and we are seeing a decrease in the "service unavailable" being returned. We are actively still triaging the issue to ensure full operational status of the service.
Incident: IM3949690
Jul 6, 12:33 UTC
Update -
We have completed adding more server resources to the cluster and are currently monitoring logs to ensure no further errors occur.
Incident: IM3949690
Jul 2, 23:28 UTC
Update -
Our team is activelty working to add more servers into the server clusters to help mitigate any further throughput issues and plan to have those in place this afternoon. We will update once those have been completed.
Incident: IM3949690
Jul 2, 14:59 UTC
Update -
Our team continues to triage and work on a back end fix for the sporadic "service unavailable" errors. We will update once we have any further information on this.
Incident: IM3949690
Jul 2, 13:50 UTC
Update -
Our teams continue to triage the issue and are seeing lower failure rates on URL scanning with the hotfix. They are actively working to resolve the underlying/root issue. We will update once we have further details from our development teams.
Incident: IM3949690
Jul 1, 19:00 UTC
Update -
We are seeing intermittent "service unavailable" errors with the wrapped Link Protection URL's and are team continues to triage the issue. They are currently investigating the back end logs to see what is causing the errors to continue to generate.
Incident: IM3949690
Jul 1, 15:04 UTC
Update -
We have deployed the hot fix for the root issue and are team is monitoring our back-end logs to ensure no further error occur on the scan.
Jun 30, 20:50 UTC
Update -
We have a planned fix in place for the underlying issue to be released today into production. We will update once the deployment has been deployed and will continue to monitor the back end logs for any further errors.
Jun 30, 16:43 UTC
Update -
We are continuing to monitor our back-end logs and have seen small downtime windows that are occurring sporadically this morning. Our team is monitoring and continuing to work on resolve the underlying root issue with a planned hot fix.
Incident: IM3949690
Jun 29, 13:32 UTC
Update -
We are continuing to monitor our back-end logs and have seen small downtime windows that are occurring sporadically today. Our team is monitoring and continuing to work on resolve the underlying root issue.
Incident: IM3949690
Jun 25, 15:19 UTC
Monitoring -
We have implemented a fix on this and are currently monitoring logs to ensure we are not seeing any furthers with Link Protection scans.
Incident: IM3949690
Jun 24, 19:28 UTC
Identified -
We are currently still triaging and testing our Link Protection with all available resources. We are seeing sporadic failures of link scanning and are working to bring the platform back to fully operational status.
Jun 24, 17:12 UTC
Monitoring -
We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information.
Impact: After 7 July 2026, customers and their trading partners may be unable to securely connect to the production OpenText Liaison Webspan (Connect Multi-Tenant) service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jun 5, 19:28 UTC
Resolved -
Server Backup US East (Boyers) experienced login issues with the Iron Mountain portal. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3957043
Jul 7, 18:20 UTC
Update -
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3957043
Jul 7, 17:40 UTC
Update -
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3957043
Jul 7, 16:42 UTC
Investigating -
Server Backup US East (Boyers) is currently experiencing login issues with the Iron Mountain portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Resolved -
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. The issue is now resolved. We appreciate your patience.
Monitoring -
OCP North America was in a degraded state. The following applications were impacted, and customers may have experienced degraded performance. Service has been restored and is now being validated. We appreciate your patience.
Investigating -
OCP North America is in a degraded state. The following applications are impacted, and customers may feel degraded performance. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Completed -
The scheduled maintenance has been completed.
Jul 2, 08:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 UTC
Update -
The application maintenance originally scheduled for 30 June 2026 from 06:00 to 10:00 UTC has been rescheduled to 2 July 2026 from 06:00 to 10:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational.
Tracking Number: C2301945
Jun 26, 15:15 UTC
Scheduled -
Core Management Console will be undergoing application maintenance on 30 June 2026 from 06:00 to 10:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational.
Resolved -
This incident has been resolved.
Jul 1, 13:35 UTC
Monitoring -
We have deployed a fix that has resolved the issue. The team is continuing to monitor the system closely to ensure everything remains stable. Tracking Number: IM3953059
Jun 30, 12:25 UTC
Investigating -
Zix - Hosted Exchange (HEX) - Our engineering team is currently investigating new reports of Outlook connection issues in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3953059
Jun 30, 11:07 UTC
Impact: After 1 July 2026, customers and their trading partners may be unable to securely connect to the pre-production OpenText Trading Grid using Shared Message Gateway service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jun 5, 19:34 UTC
Resolved -
Tracking Number: IM3952482 - Users confirmed yesterday that they are now able to connect to Outlook.
Jun 30, 11:11 UTC
Monitoring -
Zix - Hosted Exchange experienced an issue with Outlook connections in the EMEA region. We are starting to receive reports of mailboxes successfully reconnected again. We are continuing to monitor the service. We appreciate your patience. Tracking Number: IM3952482
Jun 29, 19:56 UTC
Update -
Zix - Hosted Exchange (HEX) is currently experiencing an issue with Outlook connections in EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3952482
Jun 29, 14:44 UTC
Investigating -
Zix - Hosted Exchange (HEX) - Our engineering team is currently investigating reports of Outlook connection issues in the EMEA region. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3952482
Jun 29, 13:35 UTC
Resolved -
This incident has been resolved.
Jun 30, 10:58 UTC
Monitoring -
We have deployed a fix that has resolved the issue. The team is continuing to monitor the system closely to ensure everything remains stable. IM3952049
Jun 29, 08:10 UTC
Update -
IM3952049 - We are continuing to investigate the issue. While some mitigation steps have been attempted, the root cause has not yet been identified. Our engineering team is actively working on this and we will provide further updates as we have more information.
Jun 28, 12:44 UTC
Investigating -
We are currently investigating an issue where some users are experiencing HEX mailbox delivery problems. IM3952049
Jun 28, 02:20 UTC
Resolved -
Core EDR/MDR experienced an issue. The Detection & Response portal was temporarily unavailable earlier today. The issue is now resolved. We appreciate your patience.
If you have any questions or concerns, please reach out to the Support Team.
Jun 29, 17:57 UTC
Resolved -
Core Compliance in OCP US was not available from 6/29/2026 04:53 GMT to 06:53 GMT. During the outage policy enforcement across customer information was not functioning. Teams were engaged and the issue was resolved by adjusting the configuration of the backend database.
Impact: After 28 June 2026, customers and their trading partners may be unable to securely connect to production Orderapp via HTTPS if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 29, 00:18 UTC
The SFE domain certificates should automatically self-exchange, however, if you need copies of the new SFE certificates, they will be available for download via the hyperlink below in a future notification.
After 28 June 2026, customers and their trading partners may be unable to securely connect to production IEFE via FTP TLS or SFE if the new certificate is not installed according to your local network/application processes.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 29, 11:31 UTC
Completed -
The scheduled maintenance has been completed.
Jun 26, 10:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:00 UTC
Scheduled -
Server Backup US West (Chandler) will be undergoing system maintenance on 25 June 2026, from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Completed -
The system maintenance scheduled for 28 June 2026, from 07:00 to 11:00 UTC, has been postponed.
Final validation identified a few issues that are currently being addressed to help ensure the highest level of stability and quality. The maintenance will be rescheduled once this work is complete, and an updated date will be communicated as soon as it becomes available.
Thank you for your understanding.
Tracking Number: C2286741
Jun 25, 15:40 UTC
Scheduled -
Oregon US6 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The system maintenance scheduled for 28 June 2026, from 07:00 to 11:00 UTC, has been postponed.
Final validation identified a few issues that are currently being addressed to help ensure the highest level of stability and quality. The maintenance will be rescheduled once this work is complete, and an updated date will be communicated as soon as it becomes available.
Thank you for your understanding.
Tracking Number: C2285168
Jun 25, 15:32 UTC
Scheduled -
The system maintenance originally scheduled for 7 June 2026, from 07:00 to 11:00 UTC, to deploy the latest product release (version 26.2.1), has been rescheduled to 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The system maintenance scheduled for 28 June 2026, from 07:00 to 11:00 UTC., has been postponed.
Final validation identified a few issues that are currently being addressed to help ensure the highest level of stability and quality. The maintenance will be rescheduled once this work is complete, and an updated date will be communicated as soon as it becomes available.
Thank you for your understanding.
Tracking Number: C2284207
Jun 25, 15:27 UTC
Scheduled -
Frankfurt EU8 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The system maintenance scheduled for 28 June 2026, from 07:00 to 11:00 UTC, has been postponed.
Final validation identified a few issues that are currently being addressed to help ensure the highest level of stability and quality. The maintenance will be rescheduled once this work is complete, and an updated date will be communicated as soon as it becomes available.
Thank you for your understanding.
Tracking Number: C2284121
Jun 25, 15:21 UTC
Scheduled -
The system maintenance originally scheduled on 7 June 2026, from 07:00 to 11:00 UTC to deploy the latest product release (version 26.2.1), has been rescheduled to 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 25, 12:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 12:00 UTC
Scheduled -
Server Backup US East (Ashburn) will be undergoing system maintenance on 24 June 2026, from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Resolved -
Frankfurt EU18 was experiencing a degradation in service. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3950211
Jun 25, 10:07 UTC
Update -
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Jun 25, 07:43 UTC
Update -
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Jun 25, 05:43 UTC
Update -
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Jun 25, 01:43 UTC
Update -
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Jun 24, 21:43 UTC
Update -
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Jun 24, 19:42 UTC
Update -
Frankfurt EU18 is currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3950211
Jun 24, 17:38 UTC
Investigating -
Frankfurt EU18 is currently experiencing a degradation in service. Teams have identified that the farm is still experiencing slowness and are currently working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.