In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 2026 - 19:30 UTC
Update - The database maintenance originally scheduled for 16 June 2026 from 19:30 to 23:30 UTC has been rescheduled to 23 June 2026 from 19:30 to 23:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe. We appreciate your patience.
Tracking Number: C2296727
Jun 23, 202619:30-23:30 UTC
Scheduled - Threat Intelligence (BrightCloud) - Mumbai will be undergoing database maintenance on 16 June 2026 from 19:30 to 23:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2296727
Jun 23, 202619:30-23:30 UTC
Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.
Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Jun 23, 2026 - 14:07 UTC
Investigating - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.
Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
May 21, 2026 - 16:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 2026 - 12:00 UTC
Scheduled - Server Backup US East (Boyers) will be undergoing system maintenance on 23 June 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2299872
Jun 23, 202612:00-20:00 UTC
To receive incident and maintenance notifications and other important information by email or text message, subscribe to OpenText Status Dashboard updates. For more information, refer to our User Guide.
For monthly service availability information, please refer to Knowledge Base article KB0809306. (My Support Portal log on required)
Note: ESM customers should continue to access SLA information from the System Health page.
Aviator IoT
Operational
B2B Connect
Operational
Carbonite® Backup for Microsoft 365 Portal
Operational
Server Backup US East (Ashburn) will be undergoing system maintenance on 24 June 2026, from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2299876 Posted on
Jun 15, 2026 - 18:15 UTC
Server Backup US West (Chandler) will be undergoing system maintenance on 25 June 2026, from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2299878 Posted on
Jun 15, 2026 - 18:20 UTC
The SFE domain certificates should automatically self-exchange, however, if you need copies of the new SFE certificates, they will be available for download via the hyperlink below in a future notification.
After 28 June 2026, customers and their trading partners may be unable to securely connect to production IEFE via FTP TLS or SFE if the new certificate is not installed according to your local network/application processes.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
May 29, 2026 - 11:31 UTC
Impact: After 28 June 2026, customers and their trading partners may be unable to securely connect to production Orderapp via HTTPS if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
May 29, 2026 - 00:18 UTC
Oregon US6 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Frankfurt EU8 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
The system maintenance originally scheduled for 7 June 2026, from 07:00 to 11:00 UTC, to deploy the latest product release (version 26.2.1), has been rescheduled to 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
The system maintenance originally scheduled on 7 June 2026, from 07:00 to 11:00 UTC to deploy the latest product release (version 26.2.1), has been rescheduled to 28 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Core Management Console will be undergoing application maintenance on 30 June 2026 from 06:00 to 10:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational.
Tracking Number: C2301945 Posted on
Jun 22, 2026 - 15:40 UTC
Impact: After 1 July 2026, customers and their trading partners may be unable to securely connect to the pre-production OpenText Trading Grid using Shared Message Gateway service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 05, 2026 - 19:34 UTC
Services affected: OpenText Liaison Webspan (Connect Multi-Tenant) - Production
Impact: After 7 July 2026, customers and their trading partners may be unable to securely connect to the production OpenText Liaison Webspan (Connect Multi-Tenant) service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 05, 2026 - 19:28 UTC
Zix Encryption Services - ZixPortal will be undergoing application maintenance on 19 July 2026 from 07:00 to 10:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or service degradation, you may contact your support service desk team.
During the maintenance window, customers who are logged in may need to re-authenticate to regain access to the secure message portal.
Tracking Number: C2299949 Posted on
Jun 23, 2026 - 15:50 UTC
Service will be degraded during the first 4 hours of this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.
Tracking Number: C2287615 Posted on
Jun 18, 2026 - 08:10 UTC
OpenText Trading Grid (Classic) will be undergoing system maintenance on 19 July 2026 from 16:00 to 20:00 UTC. Service will be unavailable during this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.
Tracking Number: C2296650 Posted on
Jun 18, 2026 - 09:01 UTC
OpenText Trading Grid (Classic) will be undergoing managed services maintenance on 19 July 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.
Tracking Number: C2297346 Posted on
Jun 16, 2026 - 07:12 UTC
The network maintenance originally scheduled for 31 May 2026 from 16:00 to 20:00 UTC has been rescheduled to 19 July 2026 from 16:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Intermittent service interruptions are expected to occur throughout this timeframe.
Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.
Tracking Number: C2277976 Posted on
Jun 09, 2026 - 10:55 UTC
Services affected: OpenText Legacy Easylink GMS - Production ftps3.easylink.com
Impact: After 20 July 2026, customers and their trading partners may be unable to securely connect to production OpenText Legacy Easylink GMS via FTPS if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 17, 2026 - 08:11 UTC
Impact: After 20 July 2026, customers and their trading partners may be unable to securely connect to production OpenText EDI SERVICES - IBP via https://fts.ibpark.net if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Jun 11, 2026 - 10:01 UTC
The database maintenance scheduled for 24 May 2026, from 16:00 to 20:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 20:00 GMT. We appreciate your patience.
Service Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)
Impact: Service will be unavailable during the first 2 hours of this timeframe. Posted on
May 26, 2026 - 13:59 UTC
The database maintenance scheduled for 14 June 2026, from 2:00 to 6:00 GMT has been rescheduled to 16 August 2026, from 2:00 to 6:00 GMT. We appreciate your patience.
Services Affected: OpenText Trading Grid Messaging Service (TGMS) using Shared Message Gateway (SMG)
Impact: Service will be unavailable during this timeframe. Posted on
Jun 19, 2026 - 12:04 UTC
The managed services maintenance originally scheduled for 3 May 2026 from 16:00 to 18:00 UTC has been rescheduled to 23 August 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.
Tracking Number: C2271678 Posted on
Jun 12, 2026 - 08:15 UTC
Completed -
The scheduled maintenance has been completed.
Jun 23, 19:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 12:01 UTC
Scheduled -
Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) will be undergoing system maintenance on 23 June 2026, from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Resolved -
This incident has been resolved.
Jun 23, 16:29 UTC
Investigating -
We are currently investigating reports of Link Protection returning errors when attempting to access links that are wrapped with our Link Protection scanning. We will update once we have more information.
Resolved -
This incident has been resolved.
Jun 23, 15:40 UTC
Monitoring -
We have confirmed the issue on our end appears to be resolved and our engineering team is currently monitoring the logs for any further issues.
Incident: IM3947784
Jun 19, 16:08 UTC
Investigating -
We are currently investigating an issue with the Customer Portal returning a "500 error" page when attempting to navigate. We will update once we have more information.
After 23 June 2026, customers and their trading partners may be unable to securely connect to pre-production Order App via HTTPS if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 22, 09:03 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 20:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 12:00 UTC
Scheduled -
Server Backup Canada (Mississauga) will be undergoing system maintenance on 22 June 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Completed -
The managed services maintenance originally planned for 21 June 2026 from 16:00 to 18:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2271702
Jun 22, 12:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 16:02 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 03:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 16:00 UTC
Update -
The certificate renewal originally scheduled for 14 June 2026, from 16:00 to 18:00 GMT has been rescheduled to 16:00 to 18:00 GMT on 21 June 2026. We appreciate your understanding and patience.
OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production
p12ftps.tgms.gxs.com
After 14 June 2026, customers and their trading partners may be unable to securely connect to Production OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) services via p12ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 29, 09:42 UTC
Scheduled -
OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production
p12ftps.tgms.gxs.com
After 14 June 2026, customers and their trading partners may be unable to securely connect to Production OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) services via p12ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted.
Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 15, 13:39 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 00:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 16:01 UTC
Scheduled -
OpenText Trading Grid (Classic) will be undergoing database maintenance on 21 June 2026 from 16:00 to 18:00 UTC. Service will be unavailable during this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 12 July 2026. An updated post will be made if the backup date is required.
Completed -
The scheduled maintenance has been completed.
Jun 21, 21:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 17:01 UTC
Scheduled -
Tokyo JP12 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 21 June 2026, from 17:00 to 21:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 21, 20:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 17:00 UTC
Scheduled -
The system maintenance for Frankfurt EU38 to deploy the latest product release (version 26.2.1), originally scheduled for 31 May 2026, from 14:00 to 18:00 UTC, has been rescheduled to 21 June 2026, from 17:00 to 21:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 21, 12:08 UTC
Update -
The maintenance window has been extended by 1 hour beyond its original 4-hour schedule. While SMAX, UCMDB, and Audit services remain fully available, users may experience intermittent connectivity issues with OO during this time.
Jun 21, 10:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:00 UTC
Scheduled -
Frankfurt EU18 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 21 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 21, 10:36 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:01 UTC
Scheduled -
São Paulo BR14 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 21 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 21, 10:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 07:00 UTC
Scheduled -
Oregon US26 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 21 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 21, 03:24 UTC
Scheduled -
The software maintenance originally planned for 20 June 2026 from 22:00 to 21 June 2026 02:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2285497
Jun 21, 02:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 UTC
Scheduled -
Services Affected: • Inovisworks Van Biz • Inovisworks Van Biz Securelink • OpenText Inovisworks using Applicability Statement 2 (AS2)
Impact: Service will be unavailable during this timeframe.
May 15, 18:38 UTC
Completed -
The scheduled maintenance has been completed.
Jun 19, 03:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 03:00 UTC
Scheduled -
Zix Customer Portal Interface - Customer Portal will be undergoing urgent maintenance on 19 June 2026 from 03:00 to 05:00 UTC. Service may have periods of inaccessibility or degraded functionality during this timeframe.
If you require immediate assistance, please contact our Support teams via phone at 888-576-4949 or via email to support@appriver.com
Resolved -
Desktop Messaging BMS experienced a degradation in service. Clients were unable to log in to the faxadmin portal and are experiencing SOAP API query errors. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3946292
Jun 17, 16:10 UTC
Update -
Desktop Messaging BMS is experiencing a degradation in service. Clients are unable to log in to the faxadmin portal and are experiencing SOAP API query errors. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3946292
Jun 17, 15:17 UTC
Update -
Desktop Messaging BMS is experiencing a degradation in service. Clients are unable to log in to the faxadmin portal and are experiencing SOAP API query errors. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3946292
Jun 17, 14:17 UTC
Investigating -
Clients are unable to log into the faxadmin portal and experiencing SOAP API query errors. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Resolved -
Oregon US7 experienced an issue. Clients were unable to access the UI. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3945745
Jun 16, 19:05 UTC
Update -
Oregon US7 is currently experiencing an issue. Clients are unable to access the UI. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3945745
Jun 16, 18:45 UTC
Investigating -
Oregon US7 is currently experiencing an issue. Clients are unable to access the UI. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Resolved -
Core EDR/MDR experienced a data processing issue that affected a limited set of agents and subscription records during the routine maintenance on 15 June 2026. As a result, you may notice the following:
- Activity from that day may not be fully reflected - Some agents uninstalled that day may still appear as installed - Subscription changes from that day may not be fully reflected - In limited cases, minor billing discrepancies may occur
The issue is now resolved, and systems are operating normally. We appreciate your patience. If you notice anything unexpected, please contact your OpenText Support Team.
Jun 16, 18:55 UTC
Resolved -
Core Secure Access was unavailable. The issue is now resolved. We appreciate your patience. Tracking Number: IM3945596
Jun 16, 14:33 UTC
Monitoring -
Core Secure Access was unavailable. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3945596
Jun 16, 14:30 UTC
Update -
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3945596
Jun 16, 14:20 UTC
Investigating -
OpenText Core Secure Access login is unavailable. Users who are logging in may encounter errors in the login process. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3945596
Jun 16, 13:46 UTC
Resolved -
This incident has been resolved.
Jun 16, 12:09 UTC
Monitoring -
A fix has been implemented and we are monitoring the environment
Jun 9, 23:03 UTC
Investigating -
We are currently experiencing degradation in the OCP US environment impacting content uploads. Teams are engaged in troubleshooting to resolve the issue.
Jun 9, 20:47 UTC
Completed -
The scheduled maintenance has been completed.
Jun 15, 18:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 12:30 UTC
Scheduled -
Threat Intelligence (BrightCloud) - Sydney will be undergoing database maintenance on 15 June 2026 from 12:30 to 18:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Resolved -
This incident has been resolved.
Jun 15, 16:07 UTC
Investigating -
We are currently investigating an issue with Link Protection in which the legacy wrapped URL's (link.zixcentral.com) are failing to load. We will update once we have further details.
Completed -
The scheduled maintenance has been completed.
Jun 15, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 UTC
Scheduled -
The Search components within OCP US will be undergoing scheduled maintenance during this window. Applications and services will remain available; however, documents uploaded during the maintenance period may not be immediately searchable until the maintenance activities have been completed.
Jun 5, 16:19 UTC
Completed -
The scheduled maintenance has been completed.
Jun 15, 12:44 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:01 UTC
Scheduled -
Services affected: OpenText Trading Grid Messaging Service (TGMS) AS2A - Production
Impact: After 14 June 2026, customers and their trading partners may be unable to securely connect to the production TGMS AS2A if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 22, 17:35 UTC
Completed -
The scheduled maintenance has been completed ahead of the change window.
Jun 14, 22:40 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 18:00 UTC
Scheduled -
We will be performing a scheduled software update to upgrade this site (archive.de.opentext.cloud) to Release 26.2.1. During the maintenance window, all services will be temporarily unavailable. We appreciate your patience.
For any questions, please reach out through the regular support channels.
May 29, 21:44 UTC
Completed -
The scheduled maintenance has been completed.
Jun 14, 20:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 17:01 UTC
Scheduled -
Sydney AP10 will be undergoing system maintenance on 14 June 2026 from 17:00 to 21:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 14, 20:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 17:00 UTC
Scheduled -
The system maintenance for Cape Town SA34 to deploy the latest product release (version 26.2.1) originally scheduled for 31 May 2026 from 14:00 to 18:00 UTC has been rescheduled to 14 June 2026 from 17:00 to 21:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 14, 15:47 UTC
Update -
Clients may experience intermittent service interruptions. Opentext team have identified the cause and working to resolve the issue. The maintenance will be extended until 16:00 UTC. We appreciate your patience.
Tracking Number: C2285177
Jun 14, 15:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 13:47 UTC
Scheduled -
The system maintenance originally scheduled for 14 June 2026 from 07:00 to 11:00 UTC has been extended to 15:00 UTC. Service will be unavailable during this timeframe.
Completed -
The system maintenance originally scheduled for 14 June 2026 from 07:00 to 11:00 UTC has been extended to 15:00 UTC. Service will be unavailable during this timeframe.
Tracking Number: C2285177
Jun 14, 13:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 12:12 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
Jun 14, 12:12 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 12:05 UTC
Scheduled -
The system maintenance originally scheduled for 14 June 2026 from 07:00 to 11:00 UTC has been extended to 13:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 14, 11:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 07:00 UTC
Scheduled -
Central CA16 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 14 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 11:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 07:02 UTC
Update -
The system maintenance for Frankfurt EU28 to deploy the latest product release (version 26.2.1) originally scheduled for 31 May 2026 from 07:00 to 11:00 UTC has been rescheduled to 14 June 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Please be advised that the documentation for the 26.2 version has been included.
Tracking Number: C2285177
Jun 4, 14:38 UTC
Scheduled -
The system maintenance for Frankfurt EU28 to deploy the latest product release (version 26.2.1) originally scheduled for 31 May 2026 from 07:00 to 11:00 UTC has been rescheduled to 14 June 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 14, 10:16 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 07:01 UTC
Update -
The system maintenance for Singapore SG20 to deploy the latest product release (version 26.2.1) originally scheduled for 31 May 2026 from 07:00 to 11:00 UTC has been rescheduled to 14 June 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Please be advised that the documentation for the 26.2 version has been included.
Tracking Number: C2284187
Jun 4, 14:37 UTC
Scheduled -
The system maintenance for Singapore SG20 to deploy the latest product release (version 26.2.1) originally scheduled for 31 May 2026 from 07:00 to 11:00 UTC has been rescheduled to 14 June 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.
Completed -
The database maintenance originally planned for 14 June 2026 from 02:00 to 06:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2273650
Jun 14, 06:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 02:00 UTC
Scheduled -
OpenText Trading Grid Messaging Service (TGMS) using Shared Message Gateway (SMG) will be undergoing database maintenance on 14 June 2026 from 02:00 to 06:00 UTC. Service will be unavailable during this timeframe.
Resolved -
Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with portals tied to Azure (US East).. The issue is now resolved. We appreciate your patience.
Tracking Number:
Jun 13, 22:27 UTC
Investigating -
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals tied to Azure (US East).
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Completed -
The network maintenance originally planned for 13 June 2026, from 00:00 to 04:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2211067
Jun 13, 03:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 UTC
Scheduled -
The network maintenance scheduled for 29 March 2026, from 00:00 to 04:00 GMT, has been rescheduled to 13 June 2026, from 00:00 to 04:00 GMT. The following services are affected:
Cloud Fax Services North America: • Desktop Messaging BMS • Fax Cloud Connect (RightFax) • Fax2Mail • Production Messaging • REST API • SOAP API
Intermittent service interruptions are expected to occur throughout this timeframe. Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.
After the maintenance window, please confirm that your transactions are processing and delivering normally. If you notice any missing items, resend them as needed. If you encounter any issues, please contact the OpenText Support Team.
Completed -
The network maintenance originally planned for 13 June 2026, from 00:00 to 04:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Jun 13, 03:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:01 UTC
Completed -
The scheduled maintenance has been completed.
Jun 12, 12:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:00 UTC
Scheduled -
Core Endpoint Protection will undergo software upgrade maintenance from 11 June 2026, at 13:00 UTC, to 25 June 2026, at 22:00 UTC. This update introduces new functionality for Business Endpoint Protection customers.
The update will occur silently in the background, and no service interruption is anticipated during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 11, 22:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 UTC
Scheduled -
Threat Intelligence (BrightCloud) - Virginia and Tokyo will be undergoing database maintenance on 11 June 2026 from 00:00 to 21:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Resolved -
Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3942421
Jun 11, 21:37 UTC
Monitoring -
We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally.
What you need to do: No action is required. If you are still experiencing issues, we recommend restarting Outlook. Should the problem persist, please contact our support team.
Tracking Number: IM3942421
Jun 10, 21:39 UTC
Investigating -
We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally.
Resolved -
Zix Encryption Services - Secure Cloud Email Encryption (AEE) experienced an issue with the delayed processing of emails sent to the DLP service. No further reports have been received.
The issue is now resolved. We appreciate your patience.
Tracking Number: IM394167
Jun 11, 11:52 UTC
Monitoring -
Zix Encryption Services - Secure Cloud Email Encryption (AEE) experienced an issue with the delayed processing of emails sent to the DLP service.
Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM394167
Jun 9, 23:25 UTC
Investigating -
Zix Encryption Services - Secure Cloud Email Encryption (AEE) is currently experiencing an issue with the delayed processing of emails sent to the DLP service.
Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:35 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 03:31 UTC
Scheduled -
Oregon US7 will undergo scheduled system maintenance to deploy the latest product release (version 26.2.1) on 11 June 2026, from 03:30 to 07:30 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 11, 07:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 03:30 UTC
Scheduled -
Frankfurt EU3 will be undergoing system maintenance on 11 June 2026 from 03:30 to 07:00 UTC. Service will be unavailable during this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 10, 12:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:30 UTC
Scheduled -
Threat Intelligence (BrightCloud) - Ireland will be undergoing database maintenance on 9 June 2026 from 21:30 to 10 June 2026 03:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Completed -
The scheduled maintenance has been completed.
Jun 9, 16:23 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 9, 16:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 UTC
Scheduled -
Core DNS Protection will undergo a database maintenance to upgrade the DNS Policy Database version on 9 June 2026, from 00:00 to 00:30 UTC.
During this timeframe, Core DNS Protection, Unity - Thrust API, and Core Management Console will experience service degradation as the DNS Policy is updated.
Please avoid installs or testing during the window.