OpenText Status

OpenText

Middle East ME22 is experiencing an outage

Investigating - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
May 21, 2026 - 16:57 UTC

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For monthly service availability information, please refer to Knowledge Base article KB0809306. (My Support Portal log on required)

Note: ESM customers should continue to access SLA information from the System Health page.

Aviator IoT Operational

B2B Connect Operational

Carbonite® Backup for Microsoft 365 Portal Operational

Cloud Fax services APAC Operational

Desktop Messaging BMS Operational

XM SendSecure Operational

Cloud Fax services Europe Operational

Desktop Messaging BMS Operational

Fax Cloud Connect (RightFax) Operational

Fax2Mail Operational

MyPortal Operational

Production Messaging Operational

REST API Operational

SOAP API Operational

XM SendSecure Operational

Cloud Fax services North America Operational

Desktop Messaging BMS Operational

Fax Cloud Connect (RightFax) Operational

Fax Cloud Connect (RightFax) - Ashburn Operational

Fax2Mail Operational

Fax2Mail - Ashburn Operational

MyPortal Operational

Production Messaging Operational

REST API Operational

SOAP API Operational

XM SendSecure Operational

XM SendSecure - Canada Operational

Core Australia Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Communications Operational

Core Compliance Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Core Canada Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Communications Operational

Core Compliance Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Core Europe Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Compliance Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core for Capital Projects Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Signature Service – Thrust API Operational

Core US Operational

Core Capture (capture.ot2.opentext.com) Operational

Core Capture (corecapture.us.opentext.com) Operational

Core Capture for SAP® Solutions (capture.ot2.opentext.com) Operational

Core Capture for SAP® Solutions (corecapture.us.opentext.com) Operational

Core Collaboration for Engineering Operational

Core Collaboration for Engineering (xchange.us.opentext.com) Operational

Core Communications Operational

Core Compliance Operational

Core Content Management Operational

Core Content Management (corecontent.us.opentext.com) Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Digital Asset Management (coredam.us.opentext.com) Operational

Core for Capital Projects Operational

Core Journey (journey.us.opentext.com) Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Eventing Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Metadata (cms.us.opentext.com) Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Operational

Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Operational

Core Platform – Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Core Process Automation (corecase.us.opentext.com) Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Signature Service – Thrust API Operational

Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText Operational

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Operational

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Operational

Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Operational

Core Archive for SAP® Solutions - EU (archive.opentext.eu) Operational

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Operational

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Operational

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Operational

Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Operational

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Operational

Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud) Operational

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Operational

Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Operational

Core Collaboration Access Operational

Core EDR/MDR Operational

Core Endpoint Backup Operational

Core Endpoint Backup Blue Vault Operational

Core Endpoint Backup Protect Vault Operational

Core Endpoint Backup Red-APAC Vault Operational

Core Endpoint Backup Red-AU Vault Operational

Core Endpoint Backup Red-CA Vault Operational

Core Endpoint Backup Red-EMEA Vault Operational

Core Endpoint Backup Red-FR Vault Operational

Core Endpoint Backup Red-IN Vault Operational

Core Endpoint Backup Red-UK Vault Operational

Core Endpoint Backup Red-US Vault Operational

Core Endpoint Backup Red-US2 Vault Operational

Core Fax Operational

Core Fax - AU Operational

Core Fax - CA Operational

Core Fax - EU Operational

Core Fax - US Operational

Core Intelligence Operational

Core Intelligence - AU Operational

Core Intelligence - CA Operational

Core Intelligence - US Operational

Core Messaging Europe Operational

Core Messaging Data Sovereignty Operational

Core Messaging - Email Operational

Core Messaging - SMS Operational

Core Messaging - Voice Operational

MyPortal Operational

REST API Operational

SOAP API Operational

Core Messaging US Operational

Core Messaging - Email Operational

Core Messaging - SMS Operational

Core Messaging - Voice Operational

MyPortal Operational

REST API Operational

SOAP API Operational

Core Secure Access Operational

Core Share Operational

Core Share - AU Operational

Core Share - CA Operational

Core Share - EU Operational

Core Share - US Operational

Core Signature add-on for Core Share Operational

Core Signature add-on for Core Share - AU Operational

Core Signature add-on for Core Share - CA Operational

Core Signature add-on for Core Share - EU Operational

Core Signature add-on for Core Share - US Operational

Core Signature add-on for Content Suite Platform/xECM (OCP & CS) Operational

Core Signature add-on for Content Suite Platform/xECM - EU Operational

Core Signature add-on for Content Suite Platform/xECM - US Operational

Core Signature Service (OCP & CS) Operational

Core Signature add-on for Content Suite Platform/xECM - EU Operational

Core Signature add-on for Content Suite Platform/xECM - US Operational

Core Signature Standalone Operational

Core Signature Standalone - AU Operational

Core Signature Standalone - CA Operational

Core Signature Standalone - EU Operational

Core Signature Standalone - US Operational

Core Web Optimization Operational

Enterprise Service Management Major Outage

Cape Town SA34 Operational

Central CA16 Operational

Frankfurt EU3 Operational

Frankfurt EU8 Operational

Frankfurt EU18 Operational

Frankfurt EU28 Operational

Frankfurt EU38 Operational

Middle East ME22 Major Outage

Oregon US2 Operational

Oregon US6 Operational

Oregon US7 Operational

Oregon US24 Operational

Oregon US26 Operational

Oregon US42 Operational

São Paulo BR14 Operational

Singapore SG20 Operational

Sydney AP10 Operational

Tokyo JP12 Operational

Hightail Operational

File Transfer Operational

Preview Operational

Notifications Operational

Search Operational

Liaison Operational

Alloy NA Operational

Alloy TaaS Operational

MailStore Operational

MailStore Cloud Operational

MailStore Portal Operational

ProviderLink Operational

Recover Operational

Replication - North America Operational

SecureMail Cloud Operational

Enterprise Cloud Operational

OEM Cloud Operational

Standard Cloud Operational

Server Backup Operational

Server Backup Canada Operational

Server Backup EU Operational

Server Backup UK Operational

Server Backup US East Operational

Server Backup US West Operational

Supplier Connection Operational

Supplier Portal Operational

Threat Intelligence (BrightCloud) Operational

Webroot by OpenText™ Operational

Core DNS Protection Operational

Core Endpoint Protection Operational

Core Security Awareness Training (WSAT) Operational

Unity - Thrust API Operational

Core Management Console Operational

Zix - Cybersecurity Operational

Zix Archive Services - Erado Archiving Operational

Zix Archive Services - Business Communication Archive Operational

Zix Archive Services - ZixArchive Operational

Zix Cloud to Cloud Backup Operational

Zix Customer Portal Interface - Billing Area Operational

Zix Customer Portal Interface - Customer Portal Operational

Zix Customer Portal Interface - Partner Portal Operational

Zix Customer Portal Interface - ZixCentral Operational

Zix Email Continuity - Legacy Continuity Operational

Zix Email Continuity - Secure Cloud Email Continuity Operational

Zix Encryption Services - Email Message Privacy (EMP) Operational

Zix Encryption Services - Erado SecureMail (ESM) Operational

Zix Encryption Services - Hosted SMB Operational

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Operational

Zix Encryption Services - ZixGateway (Hosted) Operational

Zix Encryption Services - ZixPortal Operational

Zix Office 365 Operational

Zix Hosted Exchange Operational

Zix Support Infrastructure - Support Ticketing System Operational

Zix Threat Protection - Email Threat Protection Operational

Zix Threat Protection - Zix Protect Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Threat Intelligence (BrightCloud) - Frankfurt - Urgent Maintenance scheduled for 2 June 2026 Jun `2`, `2026` `22:00` - Jun `3`, `2026` `04:30` UTC

Threat Intelligence (BrightCloud) - Frankfurt will be undergoing urgent maintenance on 2 June 2026 from 22:00 to 3 June 2026 04:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2293817
Posted on Jun 01, 2026 - 19:00 UTC

IM3912690 - Certificate Renewal Jun `3`, `2026` `00:00`-`03:00` UTC

Services affected:
OpenText Managed Services (MS) Shared Message Gateway (SMG) - Production
https://pweb.ms.gxs.com
SSH/SFTP and HTTP connections are not affected.

Impact:
After 3 June 2026, customers and their trading partners may be unable to securely connect to production OpenText MS SMG via pweb.ms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Apr 30, 2026 - 08:44 UTC

IM3912624 and C2290541 - Certificate Renewal Jun `3`, `2026` `00:00`-`03:00` UTC

OpenText B2B Integration Enterprise - Production

https://as2bizlinkpfs.opentext.cloud/ipnet/as2
https://bizlinkpfs.opentext.cloud

After 3 June 2026, customers and their trading partners may be unable to securely connect to production OpenText B2B Integration Enterprise service via https://as2bizlinkpfs.opentext.cloud/ipnet/as2 and https://bizlinkpfs.opentext.cloud if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on May 04, 2026 - 05:16 UTC

System Maintenance scheduled for 6 June 2026 Jun `6`, `2026` `10:00`-`21:00` UTC

On 6 June 2026 from 10:00 to 21:00 UTC a system maintenance has been scheduled that will affect these services:

- Core Messaging - Email
- Core Messaging - SMS
- Fax Cloud Connect (RightFax)
- Fax2Mail

Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2278521
Posted on May 06, 2026 - 06:09 UTC

C2291319 - Rescheduled System maintenance Jun `6`, `2026` `12:00`-`16:00` UTC

Update - The system maintenance originally scheduled for 7 June 2026, from 10:00 to 14:00 UTC has been rescheduled to 6 June 2026, from 12:00 to 16:00 UTC.

Service will be unavailable for some clients, while others may not experience an interruption.
May 27, 2026 - 16:22 UTC

Scheduled - Services Affected: OpenText PositivePro
Impact: Service will be unavailable for some clients, while others may not experience an interruption.
May 22, 2026 - 18:19 UTC

C2210276 - Managed Services Maintenance Jun `7`, `2026` `02:00`-`06:00` UTC

On June 7, 2026, from 02:00 to 06:00 UTC, OpenText will perform a software upgrade to the latest version for AS2A Americas. At the same time, Apache Tomcat will be upgraded from version 7 to 9.

During the maintenance window:
The AS2A Americas service will be degraded during the first one hour and thirty minutes of the maintenance window, from 02:00 to 03:30 UTC.

After the maintenance window:
Customers whose AS2 software does not support connecting to Apache Tomcat 9 will experience failed client requests resulting in HTTP 400 Bad Request errors.

Please reference the customer advisory email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on May 05, 2026 - 16:41 UTC

Reminder: C2262280 - Database maintenance Jun `7`, `2026` `02:00`-`06:00` UTC

Update - This is a reminder that a database maintenance window has been scheduled affecting one or more of your services.

Services Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during this timeframe.
Jun 02, 2026 - 04:48 UTC

Scheduled - Services Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during this timeframe.
May 07, 2026 - 08:15 UTC

Rescheduled: Oregon US24 system maintenance scheduled for 7 June 2026 Jun `7`, `2026` `07:00`-`11:00` UTC

Update - The system maintenance originally scheduled for 24 May 2026, from 07:00 to 11:00 UTC, has been rescheduled to 7 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2285168
May 21, 2026 - 16:37 UTC

Scheduled - Oregon US24 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 24 May 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2285168
May 12, 2026 - 17:43 UTC

Rescheduled - Oregon US2 System Maintenance scheduled for 24 May 2026 Jun `7`, `2026` `07:00`-`11:00` UTC

Update - The system maintenance originally scheduled on 24 May 2026 from 07:00 to 11:00 UTC has been rescheduled to 7 June 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2284121
May 21, 2026 - 16:51 UTC

Scheduled - Oregon US2 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 24 May 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2284121
May 12, 2026 - 19:05 UTC

Updated: C2254644 - Database maintenance Jun `7`, `2026` `16:00`-`19:00` UTC

Update - The database maintenance scheduled for 7 June 2026 has been extended by one hour from 16:00 to 18:00 GMT to 16:00 to 19:00 GMT. We appreciate your patience.
May 26, 2026 - 09:16 UTC

Scheduled - Services Affected:
• Document Cycle Transaction Service (DCTS)
• OpenText Trading Grid (Classic)

Impact: Service will be unavailable during this timeframe.
May 06, 2026 - 07:34 UTC

Rescheduled - Network Maintenance scheduled for 13 June 2026 Jun `13`, `2026` `00:00`-`04:00` UTC

The network maintenance scheduled for 29 March 2026, from 00:00 to 04:00 GMT, has been rescheduled to 13 June 2026, from 00:00 to 04:00 GMT. The following services are affected:

Cloud Fax Services North America:
• Desktop Messaging BMS
• Fax Cloud Connect (RightFax)
• Fax2Mail
• Production Messaging
• REST API
• SOAP API

Core Messaging US:
• Core Messaging – Email
• Core Messaging – SMS
• Core Messaging – Voice

Intermittent service interruptions are expected to occur throughout this timeframe. Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.

After the maintenance window, please confirm that your transactions are processing and delivering normally. If you notice any missing items, resend them as needed. If you encounter any issues, please contact the OpenText Support Team.

Tracking number: C2211067
Posted on May 13, 2026 - 15:43 UTC

C2211067 - Rescheduled Network maintenance Jun `13`, `2026` `00:00`-`04:00` UTC

Services Affected:
• OpenText EDI Services GMS
• OpenText Fax2Mail (Pre-production)
• OpenText ICC
• OpenText Notifications (Pre-production)
• OpenText TradeGateway

Impact: Intermittent service interruptions are expected to occur throughout this timeframe.
Posted on May 13, 2026 - 15:45 UTC

C2268270 - Software maintenance Jun `13`, `2026` `22:00` - Jun `14`, `2026` `01:00` UTC

Services Affected:
• Inovis Managed Services Biz OS 2.0
• Inovis Managed Services Biz OS 2.0 Securelink

Impact: Service will be unavailable during this timeframe.
Posted on May 14, 2026 - 08:19 UTC

C2278777 - Software maintenance Jun `14`, `2026` `01:00`-`07:00` UTC

Services Affected: OpenText EMR Integration

Impact: Service will be unavailable during this timeframe.
Posted on May 29, 2026 - 16:32 UTC

Database Maintenance scheduled for 14 June 2026 Jun `14`, `2026` `02:00`-`06:00` UTC

OpenText Trading Grid Messaging Service (TGMS) using Shared Message Gateway (SMG) will be undergoing database maintenance on 14 June 2026 from 02:00 to 06:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2273650
Posted on May 12, 2026 - 03:22 UTC

IM3913136 C2280614 - Certificate Renewal Jun `14`, `2026` `02:00`-`06:00` UTC

Services affected: OpenText Trading Grid Messaging Service (TGMS) AS2A - Production

Impact: After 14 June 2026, customers and their trading partners may be unable to securely connect to the production TGMS AS2A if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on May 22, 2026 - 17:35 UTC

C2286650 - System maintenance Jun `14`, `2026` `16:00`-`20:00` UTC

OpenText Trading Grid Capture Service (EU)

Service will be unavailable during this timeframe.
Posted on May 14, 2026 - 07:02 UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Software Update - 26.2.1 Jun `14`, `2026` `18:00` - Jun `15`, `2026` `00:00` UTC

We will be performing a scheduled software update to upgrade this site (archive.de.opentext.cloud) to Release 26.2.1. During the maintenance window, all services will be temporarily unavailable. We appreciate your patience.

For any questions, please reach out through the regular support channels.
Posted on May 29, 2026 - 21:44 UTC

C2285497 - Software maintenance scheduled for 20 June 2026 Jun `20`, `2026` `22:00` - Jun `21`, `2026` `02:00` UTC

Services Affected:
• Inovisworks Van Biz
• Inovisworks Van Biz Securelink
• OpenText Inovisworks using Applicability Statement 2 (AS2)

Impact: Service will be unavailable during this timeframe.
Posted on May 15, 2026 - 18:38 UTC

Database Maintenance scheduled for 21 June 2026 Jun `21`, `2026` `16:00`-`18:00` UTC

OpenText Trading Grid (Classic) will be undergoing database maintenance on 21 June 2026 from 16:00 to 18:00 UTC. Service will be unavailable during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 12 July 2026. An updated post will be made if the backup date is required.

Tracking Number: C2288251
Posted on May 21, 2026 - 02:00 UTC

C2271702 - Managed Services maintenance Jun `21`, `2026` `16:00`-`18:00` UTC

Services Affected: OpenText Trading Grid (Classic)

Impact: Service will be degraded during the first 1 hour of this timeframe.
Posted on May 20, 2026 - 09:40 UTC

Rescheduled: IM3924682 and C2290679 - Certificate Renewal Jun `21`, `2026` `16:00`-`18:00` UTC

Update - The certificate renewal originally scheduled for 14 June 2026, from 16:00 to 18:00 GMT has been rescheduled to 16:00 to 18:00 GMT on 21 June 2026. We appreciate your understanding and patience.

OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production

p12ftps.tgms.gxs.com

After 14 June 2026, customers and their trading partners may be unable to securely connect to Production OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) services via p12ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 29, 2026 - 09:42 UTC

Scheduled - OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) - Production

p12ftps.tgms.gxs.com

After 14 June 2026, customers and their trading partners may be unable to securely connect to Production OpenText Trading Grid Messaging Service (TGMS) using File Transfer Protocol Secure (FTPS) services via p12ftps.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 15, 2026 - 13:39 UTC

IM3929991 - Certificate Renewal Jun `23`, `2026` `00:00`-`03:00` UTC

Order App - Pre-Production

https://betaorderapp.opentext.com

After 23 June 2026, customers and their trading partners may be unable to securely connect to pre-production Order App via HTTPS if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on May 22, 2026 - 09:03 UTC

IM3933196 – Certificate Renewal Jun `28`, `2026` `02:00`-`06:00` UTC

Services affected: Information Exchange (IEFE) - Production

This maintenance only impacts secure connections to:

FTP TLS domains:
204.90.130.58 bra.ftptls.edisrvcs.com
204.90.230.110 eur.ftptls.edisrvcs.com
204.90.130.45 usa.ftptls.edisrvcs.com

The SFE domain certificates should automatically self-exchange, however, if you need copies of the new SFE certificates, they will be available for download via the hyperlink below in a future notification.

198.147.171.40 bra-ftpsfe.ie.us.gxs.com
204.90.230.111 eur.sfe.edisrvcs.com
198.147.171.33 usa-sfe.ie.us.gxs.com

Protocol: FTPS; SFE

After 28 June 2026, customers and their trading partners may be unable to securely connect to production IEFE via FTP TLS or SFE if the new certificate is not installed according to your local network/application processes.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on May 29, 2026 - 11:31 UTC

IM3929999 - Certificate Renewal Jun `28`, `2026` `03:00`-`05:00` UTC

Services affected:
Orderapp - Production
https://orderapp.opentext.com

Impact:
After 28 June 2026, customers and their trading partners may be unable to securely connect to production Orderapp via HTTPS if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on May 29, 2026 - 00:18 UTC

C2293323 - Database maintenance Jun `28`, `2026` `06:00`-`14:00` UTC

Services Affected:
• OpenText Lens for ANI
• OpenText Liaison ANI

Impact: Service will be unavailable during this timeframe.
Posted on May 29, 2026 - 16:01 UTC

Rescheduled: C2262279 - Database maintenance Aug `2`, `2026` `16:00`-`20:00` UTC

The database maintenance scheduled for 24 May 2026, from 16:00 to 20:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 20:00 GMT. We appreciate your patience.

Service Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during the first 2 hours of this timeframe.
Posted on May 26, 2026 - 13:59 UTC

Past Incidents

Jun 2, 2026

Core Management Console Application Maintenance scheduled for 2 June 2026

Completed - The scheduled maintenance has been completed.
Jun 2, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:00 UTC

Scheduled - Core Management Console will be undergoing application maintenance on 2 June 2026 from 07:00 to 09:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational.

Tracking Number: C2292989
May 27, 20:10 UTC

Jun 1, 2026

Zix Encryption Services - ZixPortal Showing Message Expired when using link

Resolved - Zix Encryption Services - ZixPortal experienced an issue when using the link in secure message portal invites. There have been no new issues reported after the fix.

The issue is now resolved.

We appreciate your patience.

Tracking Number: IM3936680
Jun 1, 20:22 UTC

Monitoring - Zix - Cybersecurity - Zix Encryption Services - ZixPortal experienced an issue with users receiving "Message Expired" and "Message Deleted" notifications.

Service has been restored and is now being validated.

We appreciate your patience.

Tracking Number: IM3936680
Jun 1, 16:02 UTC

Investigating - Zix Encryption Services - ZixPortal is currently experiencing an issue with using the link from the secure message portal invites. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3936680
Jun 1, 13:52 UTC

ETP Link Protection wrap URL are not loading correctly

Resolved - This incident has been resolved.
Jun 1, 18:11 UTC

Monitoring - We have deployed a hotfix and are seeing improvements in the Link Protection scanning completing. We are currently monitoring to ensure the issue is fully reesolved.

Incident #:IM3936734
Jun 1, 17:10 UTC

Update - We have identified the issue and are working with our engineering team to resolve the issue. We are seeing sporadic failures of our Link Protection and are continuing to work towards a resolution.

Incident #:IM3936734
Jun 1, 16:15 UTC

Identified - We have identified and issue with the ETP Link Protection service and are working to resolve this issue as soon as possible.

Incident #:IM3936734
Jun 1, 15:02 UTC

Liaison Alloy System Maintenance scheduled for 31 May 2026

Completed - The scheduled maintenance for Alloy TaaS has been completed.

The change will be attempted again for Liaison Alloy NA on the scheduled backup date of 7 June 2026. An updated notification with additional details will be sent to Liaison Alloy NA clients regarding the rescheduled change.
Jun 1, 16:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 02:00 UTC

Scheduled - Liaison Alloy NA and Alloy TaaS will undergo system maintenance on 31 May 2026, from 02:00 to 06:00 UTC. Service will be unavailable during this timeframe.

Please refrain from any transaction activity during the maintenance window. After the maintenance window, verify transaction processing and delivery, and resend any failed transactions

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 7 June 2026. An updated post will be made if the backup date is required.

Tracking Number: C2283008
May 1, 13:05 UTC

OCP North America Search maintenance

Completed - The scheduled maintenance has been completed.
Jun 1, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 00:00 UTC

Scheduled - The Search components within OCP US will be undergoing scheduled maintenance during this window. Applications and services will remain available; however, documents uploaded during the maintenance period may not be immediately searchable until the maintenance activities have been completed.
May 28, 19:49 UTC

Core Messaging Europe was experiencing service degradation

Resolved - The following services were experiencing service degradation. The issue is now resolved. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Tracking Number: IM3934421
Jun 1, 04:03 UTC

Monitoring - The following services were experiencing service degradation. Service has been restored and monitoring is in progress. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

The next update for this issue will be on Monday at 1:00 PM GMT or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 30, 12:28 UTC

Update - The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

The next update for this issue will be after 24 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 29, 20:05 UTC

Update - The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 29, 14:00 UTC

Update - The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 29, 08:09 UTC

Update - The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 29, 02:55 UTC

Update - The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 28, 22:00 UTC

Update - The following services are experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

The impact statement has been updated from service unavailability to service degradation. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 28, 19:20 UTC

Update - The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421
May 28, 16:01 UTC

Investigating - The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Tracking Number: IM3934421
May 28, 14:03 UTC

Cloud Fax services Europe was experiencing a degradation in service

Resolved - The following services was experiencing a degradation in service. The issue is now resolved. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- MyPortal
- Production Messaging

Tracking Number: IM3934421
Jun 1, 04:01 UTC

Monitoring - The following services was experiencing a degradation in service. Service has been restored and monitoring is in progress. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- MyPortal
- Production Messaging

The next update for this issue will be on Monday at 1:00 PM GMT, whichever comes first.

Tracking Number: IM3934421
May 30, 12:29 UTC

Update - The following services are currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- MyPortal
- Production Messaging

The incident number has been updated to reflect the correct incident number.

Tracking Number: IM3934421

OpenText teams have identified that Core Messaging Europe is experiencing service unavailability and will be removed from this update. A separate update will be posted for Core Messaging Europe services to provide a more accurate impact to the customers.
May 28, 14:01 UTC

Investigating - The following services are currently experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- MyPortal
- Production Messaging
- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Tracking Number: IM3933223
May 28, 13:06 UTC

IM3912725 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jun 1, 01:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:00 UTC

Scheduled - Services affected:
Odette File Transfer Protocol (OFTP) V2 - Production
OFTP2: oftp2.tradinggrid.gxs.com
SSID O0177GXSTRADINGX05GTGRID1

Impact:
After 31 May 2026, customers and their trading partners may be unable to securely connect to production Odette File Transfer Protocol (OFTP) V2 via Secure OFTP2 if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Apr 30, 17:26 UTC

C2280257 - System maintenance

Completed - The scheduled maintenance has been completed.
Jun 1, 01:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:00 UTC

Scheduled - Services Affected:
• OpenText Intelligent Web Forms
• OpenText Trading Grid (Classic)
• OpenText Trading Grid Community Projects
• OpenText Trading Grid Insights (EU)
• OpenText Trading Grid Intelligence
• OpenText Trading Grid Online (TGO)
• OpenText Trading Grid Supplier Hub

Impact: Service will be unavailable for 2 hours at the beginning of this timeframe.
Apr 29, 18:49 UTC

Postponed: Network Maintenance scheduled for 31 May 2026

Completed - The network maintenance originally planned for 31 May 2026 from 16:00 to 20:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2277976
Jun 1, 01:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:01 UTC

Scheduled - On 31 May 2026 from 16:00 to 20:00 UTC a network maintenance has been scheduled that will affect these services:

• OpenText EasyLink GMS (EMEA)
• OpenText EDI SERVICES - IBP
• OpenText Production Messaging (EMEA)

Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 7 June 2026. An updated post will be made if the backup date is required.

Tracking Number: C2277976
Apr 30, 17:11 UTC

Postponed: C2215931 - Network maintenance

Completed - The network maintenance originally planned for 30 May 2026 from 21:00 to 31 May 2026 05:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2215931
Jun 1, 01:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 21:00 UTC

Scheduled - Services Affected: OpenText Liaison Webspan - Pre-production and Production URLs:
• integration.hubspan.net
• fta.stage.hubspan.net
• secureint.hubspan.net
• connect.hubspan.net
• fta.hubspan.net
• secure.hubspan.net

Impact: Service will be unavailable during this timeframe.
Apr 30, 18:01 UTC

May 31, 2026

C2282948 - Database maintenance

Completed - The scheduled maintenance has been completed.
May 31, 17:25 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:00 UTC

Scheduled - Services Affected: OpenText Trading Grid MFT as a Service (EU)

Impact: Service will be unavailable for 30 minutes at the beginning of this timeframe.
Apr 30, 19:42 UTC

Core Capture EU scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 31, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 10:00 UTC

Scheduled - We will be undergoing infrastructure maintenance activities during this time. All services will be unavailable for the duration of the maintenance
Apr 22, 13:35 UTC

Zix Encryption Services - ZixPortal Software Maintenance scheduled on 31 May 2026

Completed - The scheduled maintenance has been completed.
May 31, 12:12 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 07:00 UTC

Scheduled - Zix Encryption Services - ZixPortal will undergo software maintenance on 31 May 2026, from 07:00 to 09:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

During the maintenance window, customers who are logged in may need to re-authenticate to regain access to the secure message portal.

Tracking Number: C2287272
May 19, 19:10 UTC

Multiple OCP applications are not available in both EU and NA

Resolved - This incident has been resolved.
May 31, 11:36 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 31, 03:37 UTC

Identified - Multiple OCP applications are not available in both EU and NA. Teams are engaged and actively working towards a resolution
May 31, 03:26 UTC

May 30, 2026

May 29, 2026

Temporary Maintenance in Core Archive DE (archive.de.opentext.cloud).

Completed - The scheduled maintenance has been completed.
May 29, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 19:00 UTC

Update - This maintenance has been rescheduled to May 29th, 2026. At this time, no activity is planned for the originally scheduled date of May 22nd, 2026.
May 20, 19:41 UTC

Scheduled - We will be taking a maintenance window of up to one hour to remediate an intermittent issue related to performance. During this time, the application will be temporarily unavailable.

If you have any questions, please reach out using your normal support channels.

Original Window: May 22nd, 2026, at 19:00 UTC.
Rescheduled to: May 29th, 2026, at 19:00 UTC.
May 16, 21:39 UTC

Postponed - Network Maintenance scheduled for 31 May 2026

Completed - The network maintenance scheduled for 31 May 2026 from 16:00 to 20:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2277976
May 29, 18:30 UTC

Scheduled - On 31 May 2026 from 16:00 to 20:00 UTC a network maintenance has been scheduled that will affect these services:
Cloud Fax services Europe
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Production Messaging

Core Messaging Europe
- Core Messaging - Email
- Core Messaging - SMS

Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 7 June 2026. An updated post will be made if the backup date is required.

Tracking Number: C2277976
Apr 30, 16:58 UTC

Email Threat Protection Link Protection returning "Service Unavilable"

Resolved - We have resolved the issue and apologize for any inconvenience this may have caused.

Incident: IM3935335
May 29, 15:08 UTC

Investigating - We are currently investigating an issue in which our Link Protection is retuning a "service unavailable" error when accessing a protected link. Out internal teams are actively triaging the issue and will update as soon as more information is made available.

Incident: IM3935335
May 29, 14:22 UTC

Server Backup US West (Chandler) System Maintenance scheduled for 28 May 2026

Completed - The scheduled maintenance has been completed.
May 29, 14:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 12:00 UTC

Scheduled - Server Backup US West (Chandler) will be undergoing system maintenance on 28 May 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2288964
May 18, 14:30 UTC

Core Capture Australia is in a degraded state

Resolved - This incident has been resolved.
May 29, 13:50 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 29, 12:17 UTC

Identified - Core Capture Australia is experiencing performance degradation in processing documents. Teams have been assembled and are working towards a resolution
May 29, 09:46 UTC

Intermittent Document upload errors in Core Archive DE (archive.de.opentext.cloud)

Resolved - This incident is now resolved.

If you have any questions regarding this incident or upcoming upgrades, please reach out to Support through your usual channels.

For more details and available workarounds, please refer to:
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0865033

Ref# IM3925260.
May 29, 12:45 UTC

Update - The intermittent document upload issue has been fully resolved following a fix that was implemented on the evening of Friday, May 22, 2026.
Since the fix was applied, the system has been under continuous monitoring, and we are pleased to report that there have been zero upload failures. After six consecutive days of stable performance and a 100% upload success rate, we are officially considering this issue resolved as of May 28, 2026.

In addition to resolving this issue, we continue to make ongoing improvements to overall system performance across both infrastructure and software. As part of these efforts, a software upgrade is planned in the coming weeks (relevant information will be communicated through a separate system maintenance notification) to bring this region onto the latest code version.

If you have any questions regarding this incident or upcoming upgrades, please reach out to Support through your usual channels.

For more details and available workarounds, please refer to:
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0865033

Ref# IM3925260.
May 28, 16:50 UTC

Update - The issue causing intermittent upload failures has been addressed with a fix that is already improving upload success rates.
We remain committed to further enhancing document upload stability and will continue to introduce incremental improvements in upcoming updates.
Our teams are actively monitoring system performance and will provide additional updates as they become available.

For more details and available workarounds, please refer to:
https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0865033

Ref# IM3925260.
May 20, 14:03 UTC

Monitoring - The issue causing intermittent upload failures, has been addressed with a fix that is improving upload success rates.
We remain focused on further improving document upload stability and success rates with incremental improvements in upcoming updates.
We are actively monitoring system performance and will share further updates as they become available.

Ref# IM3925260.
May 13, 21:37 UTC

Identified - The issue causing intermittent errors during document uploads has been identified. The team is currently working on developing and deploying a fix. We will continue to provide updates through this notification as new information becomes available.

Ref# IM3925260.
May 13, 17:06 UTC

Investigating - We are currently experiencing intermittent errors with the document upload functionality. Our teams have been assembled and are actively investigating the issue. We will provide additional updates as more information becomes available.

Ref# IM3925260.
May 13, 13:20 UTC

IM3911900 and C2283051 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
May 29, 03:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 02:00 UTC

Scheduled - Services affected:
EMR-Link - Production
EMR-Link PCC - Production

https://www.emr-link.com/labs/login.aspx
https://www.emr-link.com/ 162.252.12.124
https://gate1.emr-link.com/ 162.252.12.125
https://gate2.emr-link.com/ 162.252.12.129

Impact:
After 29 May 2026, customers and their trading partners may be unable to securely connect to production EMR-Link service via emr-link.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Apr 29, 03:03 UTC

May 28, 2026

Postponed - Frankfurt EU28 system maintenance scheduled for 31 May 2026

Completed - The system maintenance originally planned for 31 May 2026, from 07:00 to 11:00 UTC, has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2285177
May 28, 16:30 UTC

Scheduled - Frankfurt EU28 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 31 May 2026, from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2285177
May 12, 18:47 UTC

Postponed - Singapore SG20 System Maintenance scheduled for 31 May 2026

Scheduled - Singapore SG20 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 31 May 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2284187
May 12, 19:15 UTC

Postponed - Cape Town SA34 system maintenance scheduled for 31 May 2026

Completed - The system maintenance originally planned for 31 May 2026, from 14:00 to 18:00 UTC, has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2286953
May 28, 16:20 UTC

Scheduled - Cape Town SA34 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 31 May 2026, from 14:00 to 18:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2286953
May 12, 18:42 UTC

Postponed - Frankfurt EU38 System Maintenance scheduled for 31 May 2026

Scheduled - Frankfurt EU38 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 31 May 2026 from 14:00 to 18:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2286416
May 12, 19:10 UTC

Server Backup US East (Ashburn) System Maintenance scheduled for 27 May 2026

Completed - The scheduled maintenance has been completed.
May 28, 00:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 12:00 UTC

Scheduled - Server Backup US East (Ashburn) will be undergoing system maintenance on 27 May 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2288967
May 15, 18:40 UTC

May 27, 2026

IM3911923 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
May 27, 20:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 00:00 UTC

Scheduled - Services affected: Inovis Managed Services RosettaNet (Grid Talk) - Production

Impact: After 27 May 2026, customers and their trading partners may be unable to securely connect to the production Inovis Managed Services RosettaNet (Grid Talk) service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Apr 27, 17:14 UTC

Core EDR/MDR experienced an issue

Resolved - Core EDR/MDR experienced an issue affecting access to the Detection & Response Portal. Users may have encountered a server error immediately after logging in, preventing access to the portal interface. The issue is now resolved. We appreciate your patience.
May 27, 13:34 UTC

Cloud Fax services Europe experienced an issue

Resolved - The following services experienced an issue. The issue is now resolved. We appreciate your patience.

- Fax Cloud Connect (RightFax)
- Fax2Mail
- Production Messaging

Tracking Number: IM3933644
May 27, 11:45 UTC

Investigating - The following services are currently experiencing an issue. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax Cloud Connect (RightFax)
- Fax2Mail
- Production Messaging

Tracking Number: IM3933644
May 27, 11:03 UTC

May 26, 2026

Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 26 May 2026

Completed - The scheduled maintenance has been completed.
May 26, 22:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:01 UTC

Scheduled - Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) will be undergoing system maintenance on 26 May 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2288963
May 15, 18:35 UTC

Server Backup US East (Boyers) System Maintenance scheduled for 26 May 2026

Completed - The scheduled maintenance has been completed.
May 26, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 12:00 UTC

Scheduled - Server Backup US East (Boyers) will be undergoing system maintenance on 26 May 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2288954
May 18, 14:30 UTC

Core EDR/MDR experienced an issue

Resolved - Core EDR/MDR experienced an issue that may have caused delays in the delivery of incoming data and alerts on 26 May 2026, between 06:00 and 12:00 UTC. The issue is now resolved. Backlogs have been cleared, and current traffic is processing as normal. We appreciate your patience.
May 26, 17:18 UTC

Frankfurt EU3 and Oregon US7 were experiencing email functionality issues

Resolved - Frankfurt EU3 and Oregon US7 were experiencing email functionality issues. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3930847
May 26, 07:25 UTC

Update - Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 5 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 26, 03:00 UTC

Update - Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.

The next update for this issue will be sent on Monday, May 25, 2026, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 20:36 UTC

Update - Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 14:50 UTC

Identified - Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 06:50 UTC

Update - Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 01:06 UTC

Investigating - Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3930847
May 21, 16:04 UTC

May 25, 2026

Server Backup Canada (Mississauga) System Maintenance scheduled for 25 May 2026

Completed - The scheduled maintenance has been completed.
May 25, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 12:00 UTC

Scheduled - Server Backup Canada (Mississauga) will be undergoing system maintenance on 25 May 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2288953
May 15, 18:30 UTC

Oregon US6 experienced service degradation

Resolved - Oregon US6 experienced service degradation. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3932733
May 25, 15:32 UTC

Postponed: C2262279 - Database Maintenance

Completed - The database maintenance originally planned for 24 May 2026 from16:00 to 20:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2262279
May 25, 07:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:00 UTC

Scheduled - Services Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during the first 2 hours of this timeframe.
Apr 24, 05:18 UTC

Updated: Core Platform - OpenText Directory Services EU Urgent Maintenance scheduled for 24 May 2026

Completed - The scheduled maintenance has been completed.
May 25, 05:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:01 UTC

Update - The urgent maintenance originally scheduled for 24 May 2026 from 16:00 to 18:00 UTC has been extended to 20:00 UTC. Service will be degraded during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 7 June 2026. An updated post will be made if the backup date is required.

Tracking Number: C2255064
May 12, 15:32 UTC

Scheduled - Core Platform - OpenText Directory Services EU will be undergoing urgent maintenance on 24 May 2026 from 16:00 to 18:00 UTC. Service will be degraded during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 7 June 2026. An updated post will be made if the backup date is required.

Tracking Number: C2255064
May 5, 15:11 UTC

C2255064 - Urgent maintenance

Completed - The scheduled maintenance has been completed.
May 25, 05:58 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:02 UTC

Scheduled - Services Affected:
• OpenText Inovisworks using Applicability Statement 2 (AS2)
• OpenText Trading Grid (Classic)
• OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be degraded during this timeframe.
May 5, 15:11 UTC

May 24, 2026

Rescheduled - Cloud Fax services Europe Network Maintenance scheduled for 24 May 2026

Completed - The scheduled maintenance has been completed.
May 24, 20:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:02 UTC

Scheduled - The network maintenance originally scheduled for 10 May 2026, from 16:00 to 20:00 GMT has been rescheduled to 24 May 2026, from 16:00 to 20:00 GMT.

Service will be degraded during this timeframe.

Tracking Number: C2270055
May 13, 08:31 UTC

Rescheduled - Core Messaging Europe Network Maintenance scheduled for 24 May 2026

Completed - The scheduled maintenance has been completed.
May 24, 20:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:01 UTC

Cloud Fax services Europe Network Maintenance scheduled for 24 May 2026

Completed - The scheduled maintenance has been completed.
May 24, 20:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:00 UTC

Scheduled - BMS (Desktop Messaging) will be undergoing network maintenance on 24 May 2026 from 16:00 to 20:00 UTC.

Service will be degraded during this timeframe.

Tracking Number: C2270055
May 13, 08:30 UTC

Rescheduled: C2270055 Network maintenance

Completed - The scheduled maintenance has been completed.
May 24, 20:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 16:01 UTC

Scheduled - The network maintenance scheduled for 10 May 2026, from 16:00 to 20:00 GMT has been rescheduled to the previously communicated backup date of 24 May 2026, from 16:00 to 20:00 GMT. We appreciate your patience.

Services Affected:
• Dutch Government Messaging Custom
• Interconnect Traffic
• OpenText Client Custom Applications
• OpenText CSP (EMEA)
• OpenText Enterprise Management Services (EMS) Cloud Services
• OpenText Trading Grid (Classic)
• OpenText Trading Grid (EU)
• OpenText Trading Grid Capture Service (EU)
• OpenText Trading Grid e-Invoicing
• OpenText Trading Grid Insights (EU)
• OpenText Trading Grid Messaging Service (TGMS)
• OpenText Trading Grid Messaging Service (TGMS) using Message Query (MQ) Backend
• OpenText Trading Grid Messaging Service (TGMS) using Message Query (MQ) Proxy
• OpenText Trading Grid Messaging Service (TGMS) via File Transfer Protocol (FTP)
• OpenText Trading Grid Messaging Service - Biz (EMEA)
• OpenText Trading Grid Online (TGO)

Impact: Service will be degraded during this timeframe.
May 13, 08:37 UTC

Alloy North America was experiencing service degradation.

Resolved - Alloy North America was experiencing service degradation. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3932089
May 24, 04:46 UTC

Investigating - Alloy North America is currently experiencing service degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3932089
May 24, 03:49 UTC

May 23, 2026

No incidents reported.

May 22, 2026

Hardware Maintenance scheduled for 22 May 2026

Completed - The scheduled maintenance has been completed.
May 22, 20:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 18:00 UTC

Scheduled - VPN Access will be undergoing hardware maintenance on 22 May 2026 from 18:00 to 22:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2278567
Apr 22, 14:12 UTC

Postponed: C2279906 - Network Maintenance

Completed - The network maintenance originally planned for 24 May 2026 from 03:00 to 07:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2279906
May 22, 11:56 UTC

Scheduled - Services Affected:
• OpenText Client Custom Applications
• OpenText Trading Grid (Classic)

Impact: Service will be degraded during this timeframe.
Apr 25, 02:41 UTC

IM3911885 C2284349 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
May 22, 11:44 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 18:00 UTC

Scheduled - Services affected:
OpenText Trading Grid Messaging Service (TGMS) - Pre-production
https://bizlinkb12.tgms.gxs.com

Impact:
After 21 May 2026, customers and their trading partners may be unable to securely connect to pre-production OpenText TGMS via bizlinkb12.tgms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Apr 22, 13:00 UTC

Core Share US Software Release Deployment 26.2.1 Security Patch

Completed - The scheduled maintenance has been completed.
May 22, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 03:00 UTC

Scheduled - The service is expected to remain accessible during this time. However, brief interruptions may occur.
May 14, 19:17 UTC

Core Share EU Software Release Deployment 26.2.1 Security Patch

Completed - The scheduled maintenance has been completed.
May 22, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:00 UTC

Scheduled - The service is expected to remain accessible during this time. However, brief interruptions may occur.
May 14, 19:15 UTC

May 21, 2026

Core Share NA experienced login issue

Resolved - Core Share NA experienced login issue. The issue is now resolved. We appreciate your patience.
May 21, 20:30 UTC

Update - Issue has been resolved.
May 21, 19:58 UTC

Investigating - We are currently investigating this issue.
May 21, 19:54 UTC

Updated: IM3904149 and C2277379 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
May 21, 16:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:00 UTC

Scheduled - Please note that ANI Webtransfer is not affected and has been removed.

ANI Webservices - Production

https://gw.anionline.com/transactiongateway-v1.2/messaging.asmx

After 21 May 2026, customers and their trading partners may be unable to securely connect to production ANI Webservice services via gw.anionline.com if the new certificate is not installed according to your local network/application processes.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Apr 22, 02:07 UTC

Oregon US7 system maintenance scheduled for 21 May 2026

Completed - The scheduled maintenance has been completed.
May 21, 10:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 UTC

Scheduled - Oregon US7 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 21 May 2026, between 07:00 and 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2284617
May 12, 16:07 UTC

Zix Customer Portal Interface - Customer Portal system maintenance scheduled for 21 May 2026

Completed - The scheduled maintenance has been completed.
May 21, 05:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 03:01 UTC

Scheduled - Zix Customer Portal Interface - Customer Portal will undergo system maintenance on 21 May 2026, from 03:00 to 05:00 UTC. The Customer Portal may experience periods of inaccessibility or degraded functionality during this time.

If you require immediate assistance, please contact our Support teams via phone at 888-576-4949 or via email to support@appriver.com.

Tracking Number: C2289473
May 18, 19:43 UTC

Core Share CA Software Release Deployment 26.2.1 Security Patch

Completed - The scheduled maintenance has been completed.
May 21, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 03:00 UTC

Scheduled - The service is expected to remain accessible during this time. However, brief interruptions may occur.
May 14, 19:10 UTC

May 20, 2026

Rescheduled - Threat Intelligence (BrightCloud) Software Maintenance scheduled for 20 May 2026

Completed - The scheduled maintenance has been completed.
May 20, 17:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 14:00 UTC

Scheduled - The software maintenance originally scheduled for 23 April 2026, from 20:00 to 23:00 UTC, has been rescheduled to 20 May 2026, from 14:00 to 17:00 UTC.

No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2275883
May 14, 19:20 UTC

Core Share AU Software Release Deployment 26.2.1 Security Patch

Completed - The scheduled maintenance has been completed.
May 20, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 15:00 UTC

Scheduled - The service is expected to remain accessible during this time. However, brief interruptions may occur.
May 14, 19:13 UTC

Updated: Frankfurt EU3 System Maintenance scheduled for 20 May 2026

Completed - The scheduled maintenance has been completed.
May 20, 10:44 UTC

Update - Please be informed that the upgrade has been completed for most of the components in the Frankfurt EU3 farm; however, we are experiencing some stability issues with OpenText Universal Discovery and CMDB (UCMDB) and OpenText Operations Orchestration (OO) components. The maintenance has been extended to 10:00 UTC.
May 20, 09:21 UTC

Update - The maintenance originally scheduled for 20 May 2026 from 03:30 to 07:30 UTC has been extended to 08:30 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2284614
May 20, 07:41 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 03:30 UTC

Scheduled - Frankfurt EU3 will undergo scheduled system maintenance to deploy the latest product release (version 26.2) on 20 May 2026 from 03:30 to 07:30 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 25.4 update - Enterprise Service Management

Tracking Number: C2284614
May 12, 19:00 UTC

IM3897063 and C2283684 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
May 20, 05:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 UTC

Scheduled - OpenText Trading Grid Messaging Service (TGMS) - Production

https://web.tradinggrid.gxs.com

SSH/SFTP/HTTP connections are not affected.

After 20 May 2026, customers and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) via web.tradinggrid.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Apr 20, 04:33 UTC

Core Endpoint Backup Red-US Vault Database Maintenance scheduled for 19 May 2026

Completed - The scheduled maintenance has been completed.
May 20, 00:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 UTC

Scheduled - Core Endpoint Backup Red-US Vault will be undergoing database maintenance on 19 May 2026 from 18:00 to 22:00 UTC. Service will be unavailable during the first 1 hour of this timeframe.

Tracking Number: C2286919
May 11, 17:51 UTC

May 19, 2026

IM3918406 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
May 19, 16:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 14:00 UTC

Scheduled - Services affected: OpenText Legacy EasyLink ICCNET - EDIINT - Production

Impact: After 19 May 2026, at 14:00 GMT, customers and their trading partners may be unable to securely connect to the production ICCNET - EDIINT service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
May 1, 16:08 UTC

About This Site

Scheduled Maintenance

Threat Intelligence (BrightCloud) - Frankfurt - Urgent Maintenance scheduled for 2 June 2026 Jun 2, 2026 22:00 - Jun 3, 2026 04:30 UTC

IM3912690 - Certificate Renewal Jun 3, 2026 00:00-03:00 UTC

IM3912624 and C2290541 - Certificate Renewal Jun 3, 2026 00:00-03:00 UTC

System Maintenance scheduled for 6 June 2026 Jun 6, 2026 10:00-21:00 UTC

C2291319 - Rescheduled System maintenance Jun 6, 2026 12:00-16:00 UTC

C2210276 - Managed Services Maintenance Jun 7, 2026 02:00-06:00 UTC

Reminder: C2262280 - Database maintenance Jun 7, 2026 02:00-06:00 UTC

Rescheduled: Oregon US24 system maintenance scheduled for 7 June 2026 Jun 7, 2026 07:00-11:00 UTC

Rescheduled - Oregon US2 System Maintenance scheduled for 24 May 2026 Jun 7, 2026 07:00-11:00 UTC

Updated: C2254644 - Database maintenance Jun 7, 2026 16:00-19:00 UTC

Rescheduled - Network Maintenance scheduled for 13 June 2026 Jun 13, 2026 00:00-04:00 UTC

C2211067 - Rescheduled Network maintenance Jun 13, 2026 00:00-04:00 UTC

C2268270 - Software maintenance Jun 13, 2026 22:00 - Jun 14, 2026 01:00 UTC

C2278777 - Software maintenance Jun 14, 2026 01:00-07:00 UTC

Database Maintenance scheduled for 14 June 2026 Jun 14, 2026 02:00-06:00 UTC

IM3913136 C2280614 - Certificate Renewal Jun 14, 2026 02:00-06:00 UTC

C2286650 - System maintenance Jun 14, 2026 16:00-20:00 UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Software Update - 26.2.1 Jun 14, 2026 18:00 - Jun 15, 2026 00:00 UTC

C2285497 - Software maintenance scheduled for 20 June 2026 Jun 20, 2026 22:00 - Jun 21, 2026 02:00 UTC

Database Maintenance scheduled for 21 June 2026 Jun 21, 2026 16:00-18:00 UTC

C2271702 - Managed Services maintenance Jun 21, 2026 16:00-18:00 UTC

Rescheduled: IM3924682 and C2290679 - Certificate Renewal Jun 21, 2026 16:00-18:00 UTC

IM3929991 - Certificate Renewal Jun 23, 2026 00:00-03:00 UTC

IM3933196 – Certificate Renewal Jun 28, 2026 02:00-06:00 UTC

IM3929999 - Certificate Renewal Jun 28, 2026 03:00-05:00 UTC

C2293323 - Database maintenance Jun 28, 2026 06:00-14:00 UTC

Rescheduled: C2262279 - Database maintenance Aug 2, 2026 16:00-20:00 UTC

Past Incidents

Threat Intelligence (BrightCloud) - Frankfurt - Urgent Maintenance scheduled for 2 June 2026 Jun `2`, `2026` `22:00` - Jun `3`, `2026` `04:30` UTC

IM3912690 - Certificate Renewal Jun `3`, `2026` `00:00`-`03:00` UTC

IM3912624 and C2290541 - Certificate Renewal Jun `3`, `2026` `00:00`-`03:00` UTC

System Maintenance scheduled for 6 June 2026 Jun `6`, `2026` `10:00`-`21:00` UTC

C2291319 - Rescheduled System maintenance Jun `6`, `2026` `12:00`-`16:00` UTC

C2210276 - Managed Services Maintenance Jun `7`, `2026` `02:00`-`06:00` UTC

Reminder: C2262280 - Database maintenance Jun `7`, `2026` `02:00`-`06:00` UTC

Rescheduled: Oregon US24 system maintenance scheduled for 7 June 2026 Jun `7`, `2026` `07:00`-`11:00` UTC

Rescheduled - Oregon US2 System Maintenance scheduled for 24 May 2026 Jun `7`, `2026` `07:00`-`11:00` UTC

Updated: C2254644 - Database maintenance Jun `7`, `2026` `16:00`-`19:00` UTC

Rescheduled - Network Maintenance scheduled for 13 June 2026 Jun `13`, `2026` `00:00`-`04:00` UTC

C2211067 - Rescheduled Network maintenance Jun `13`, `2026` `00:00`-`04:00` UTC

C2268270 - Software maintenance Jun `13`, `2026` `22:00` - Jun `14`, `2026` `01:00` UTC

C2278777 - Software maintenance Jun `14`, `2026` `01:00`-`07:00` UTC

Database Maintenance scheduled for 14 June 2026 Jun `14`, `2026` `02:00`-`06:00` UTC

IM3913136 C2280614 - Certificate Renewal Jun `14`, `2026` `02:00`-`06:00` UTC

C2286650 - System maintenance Jun `14`, `2026` `16:00`-`20:00` UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Software Update - 26.2.1 Jun `14`, `2026` `18:00` - Jun `15`, `2026` `00:00` UTC

C2285497 - Software maintenance scheduled for 20 June 2026 Jun `20`, `2026` `22:00` - Jun `21`, `2026` `02:00` UTC

Database Maintenance scheduled for 21 June 2026 Jun `21`, `2026` `16:00`-`18:00` UTC

C2271702 - Managed Services maintenance Jun `21`, `2026` `16:00`-`18:00` UTC

Rescheduled: IM3924682 and C2290679 - Certificate Renewal Jun `21`, `2026` `16:00`-`18:00` UTC

IM3929991 - Certificate Renewal Jun `23`, `2026` `00:00`-`03:00` UTC

IM3933196 – Certificate Renewal Jun `28`, `2026` `02:00`-`06:00` UTC

IM3929999 - Certificate Renewal Jun `28`, `2026` `03:00`-`05:00` UTC

C2293323 - Database maintenance Jun `28`, `2026` `06:00`-`14:00` UTC

Rescheduled: C2262279 - Database maintenance Aug `2`, `2026` `16:00`-`20:00` UTC