A fix has been implemented and we are confirming access is now restored. We are monitoring if any re-occurring issues appear at this current time.
Posted Nov 19, 2025 - 13:28 UTC
Update
We are continuing to work on this issue and working on bring the service back to fully operation status. We apologize for any inconvenience this may be causing.
Tracking Incident: IM3809569
Posted Nov 18, 2025 - 17:05 UTC
Update
We are continuing to work on this issue. We apologize for any inconvenience this may have caused.
Posted Nov 17, 2025 - 13:18 UTC
Update
We are continuing to work on this issue and will hope to resolve this as soon as possible.
Posted Nov 12, 2025 - 21:15 UTC
Update
We are continuing to work on resolving the errors within the Console. We apologize for any inconvenience this may be causing.
Posted Nov 10, 2025 - 15:01 UTC
Identified
We have identified an issue with our Zix Console returning a 502 Gateway Error when navigating to specific Quarantine/Archive pages. We have seen successful refresh the window will allow for the page to load but we are actively working on restoring this to full functionality.