OpenText Status

OpenText Status Dashboard

All Systems Operational

Trading Grid - Managed Services Platform Operational

Trading Grid Platform North America Operational

Communications Gateway North America Operational

Orchestration Engine North America-1 Operational

Orchestration Engine North America-2 Operational

Orchestration Engine North America-3 Operational

Trading Grid Platform EMEA Operational

Communications Gateway EMEA Operational

Orchestration Engine EMEA Operational

Trading Grid Messaging Service (TGMS) Operational

TGMS North America #1 Operational

TGMS North America #2 Operational

TGMS EMEA Operational

Core Share Operational

Core Share NA Operational

Core Share EU Operational

Core Share AU Operational

Core Share CA Operational

Core Signature Operational

Core Signature NA Operational

Core Signature EU Operational

Core Signature AU Operational

Core Signature CA Operational

Core Archive Operational

Core Archive NA Operational

Core Archive EU Operational

Core Archive Sydney Operational

OT2 NA Operational

Core for Supplier Exchange NA Operational

OT2 Platform NA Operational

Core Capture NA Operational

Core Signature Service NA Operational

Core for BIM NA Operational

Core for Capital Projects NA Operational

Core for SAP SuccessFactors NA Operational

Core Experience Insights NA Operational

Core for Federated Compliance NA Operational

LS Smart View Preview NA Operational

Core Capture for SAP Solutions NA Operational

Core Content NA Operational

OT2 EU Operational

Core for Supplier Exchange EU Operational

OT Platform EU Operational

Core Capture EU Operational

Core Signature Service EU Operational

Core for BIM EU Operational

Core for Capital Projects EU Operational

LS Smart View Preview EU Operational

Core for SAP SuccessFactors EU Operational

Core Experience Insights EU Operational

Core for Federated Compliance EU Operational

Core Capture for SAP Solutions EU Operational

Core Content EU Operational

Hightail Operational

File Transfer Operational

Web Application Operational

Mobile Application Operational

Desktop Application Operational

Notifications Operational

Optimost Operational

Cloud Fax services North America Operational

Fax2Mail Operational

MyPortal Operational

Production Fax Operational

RightFax Connect Operational

Fax2Mail PCI Operational

RightFax Connect PCI Operational

Desktop Messaging BMS Operational

Production Messaging BMS Operational

XM Fax Operational

XM Fax Canada Operational

XM SendSecure Operational

XM SendSecure Canada Operational

Cloud Fax services EMEA Operational

Fax2Mail Operational

MyPortal Operational

Production Fax Operational

RightFax Connect Operational

Desktop Messaging BMS Operational

Production Messaging BMS Operational

XM Fax Operational

XM SendSecure Operational

Notifications Services North America Operational

Email Notifications Operational

SMS Notifications Operational

Voice Notifications Operational

MyPortal Operational

Notifications Services EMEA Operational

Email Notifications Operational

Email Notifications (DPZ) Operational

SMS Notifications Operational

MyPortal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CORESHARE AU Release deployment- 21.4.3 Dec 15, 15:00-17:00 UTC

Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Posted on Nov 29, 13:54 UTC

CORESHARE EU Release deployment- 21.4.3 Dec 16, 17:00-21:00 UTC

Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Posted on Nov 29, 13:51 UTC

CORESHARE NA Release deployment- 21.4.3 Dec 16, 21:00 - Dec 17, 01:00 UTC

Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Posted on Nov 29, 13:49 UTC

Past Incidents

Dec 2, 2021

CORESHARE NA HOTFIX Release deployment- 21.4.1

Completed - The scheduled maintenance has been completed.
Dec 2, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 21:01 UTC

Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Dec 1, 18:25 UTC

Dec 1, 2021

CORESHARE NA HOTFIX Release deployment- 21.4.1

Completed - During this window, the change was complete. Deployment re-planned for Dec 1st 6 PM. The CORESHARE application is accessible.
Dec 1, 03:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 23:01 UTC

Scheduled - Core Share update. Service should remain accessible during this time generally, but there might be brief interruptions.
Nov 29, 22:30 UTC

Nov 30, 2021

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

Scheduled Quarterly Maintenance - Slough Platform - EMEA

Completed - The scheduled maintenance has been completed.
Nov 27, 21:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:02 UTC

Scheduled - OpenText Fax2Mail EMEA, OpenText Production Messaging Notifications EMEA, OpenText Production Messaging/Fax EMEA and OpenText RightFax Connect EMEA will be undergoing maintenance on 11/27/2021 from 12:00 to 21:00 GMT. Intermittent service interruptions are expected to occur throughout this timeframe
Oct 28, 05:20 UTC

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

IM2848791: Core Share North America is degraded

Resolved - Clients were experiencing a degradation in service. The issue is now resolved. We appreciate your patience.
Nov 22, 15:19 UTC

Investigating - Clients are experiencing a degradation in service. Teams are assembled and troubleshooting the issue. We appreciate your patience.
Nov 22, 14:24 UTC

Nov 21, 2021

System Maintenance - Ashburn Platform

Completed - The scheduled maintenance has been completed.
Nov 21, 02:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 14:00 UTC

Scheduled - OpenText Fax2Mail Platform - Ashburn, OpenText Production Messaging/Fax - Ashburn, and OpenText RightFax Connect Platform - Ashburn will be undergoing maintenance on November 20, 2021, from 14:00 GMT to 02:00 GMT on November 21, 2021. During this time, access to the Fax service will be intermittently unavailable.
Nov 2, 13:22 UTC

Nov 20, 2021

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.