OpenText Status

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors EU (corecontent.ot2.opentext.eu) 26.3 is on its way!

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 18:01 UTC

Scheduled - Update: The date and time of this planned change have been revised to July 29, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors EU (corecontent.ot2.opentext.eu) 26.3.

If you access our services using the URL corecontent.ot2.opentext.eu, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 29, 2026 18:00 - Jul 30, 2026 02:00 UTC

Core Fax - EU and XM SendSecure Network Maintenance scheduled for 29 July 2026

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 18:00 UTC

Scheduled - Core Fax - EU and XM SendSecure will be undergoing network maintenance on 29 July 2026 from 18:00 to 22:00 UTC. No service interruption is anticipated during this timeframe.

In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2307066
Jul 29, 2026 18:00-22:00 UTC

Core Signature 26.3 deployment to AU and EU Prod

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 16:00 UTC

Scheduled - CR C2311573
Planned Strat time: 07/29/26 16:00:00 UTC
Planned End time: 07/29/26 20:00:00 UTC
Duration: 4 hrs
This change requires the standard 4 hour implementation window because the OpenSearch is being upgraded in the production regions. After the upgrade, all existing indexes and documents must be reindexed to the new OpenSearch version.
During this maintenance window, users may experience brief increases in response time.
No outage or degraded service is expected.
Jul 29, 2026 16:00-20:00 UTC

Core Fax - AU and XM SendSecure Network Maintenance scheduled for 29 July 2026

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 13:00 UTC

Scheduled - Core Fax - AU and XM SendSecure will undergo network maintenance to deploy the latest 26.3 Core Fax release update on 29 July 2026, from 13:00 to 17:00 UTC.

No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2307050
Jul 29, 2026 13:00-17:00 UTC

Threat Intelligence (BrightCloud) - Sydney Database Maintenance scheduled for 29 July 2026

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 12:30 UTC

Scheduled - Threat Intelligence (BrightCloud) - Sydney will be undergoing database maintenance on 29 July 2026 from 12:30 to 16:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312492
Jul 29, 2026 12:30-16:30 UTC

Server Backup US East (Ashburn) System Maintenance scheduled for 29 July 2026

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 2026 - 12:00 UTC

Scheduled - Server Backup US East (Ashburn) will be undergoing system maintenance on 29 July 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2310769
Jul 29, 2026 12:00-23:59 UTC

Middle East ME22 is experiencing an outage

Update - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
Jul 27, 2026 - 16:08 UTC

Investigating - Middle East ME22 is currently unavailable due to regional conditions in the Middle East. We sincerely apologize for any inconvenience this may cause.

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.
May 21, 2026 - 16:57 UTC

About This Site

To receive incident and maintenance notifications and other important information by email or text message, subscribe to OpenText Status Dashboard updates. For more information, refer to our User Guide.

For monthly service availability information, please refer to Knowledge Base article KB0809306. (My Support Portal log on required)

Note: ESM customers should continue to access SLA information from the System Health page.

Aviator IoT Operational

B2B Connect Operational

Carbonite® Backup for Microsoft 365 Portal Operational

Cloud Fax services APAC Under Maintenance

Desktop Messaging BMS Operational

XM SendSecure Under Maintenance

Cloud Fax services Europe Under Maintenance

Desktop Messaging BMS Operational

Fax Cloud Connect (RightFax) Operational

Fax2Mail Operational

MyPortal Operational

Production Messaging Operational

REST API Operational

SOAP API Operational

XM SendSecure Under Maintenance

Cloud Fax services North America Operational

Desktop Messaging BMS Operational

Fax Cloud Connect (RightFax) Operational

Fax Cloud Connect (RightFax) - Ashburn Operational

Fax2Mail Operational

Fax2Mail - Ashburn Operational

MyPortal Operational

Production Messaging Operational

REST API Operational

SOAP API Operational

XM SendSecure Operational

XM SendSecure - Canada Operational

Core Australia Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Communications Operational

Core Compliance Operational

Core Experience Engagements Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Core Canada Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Communications Operational

Core Compliance Operational

Core Experience Engagements Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Core Europe Operational

Core Capture Operational

Core Capture for SAP® Solutions Operational

Core Collaboration for Engineering Operational

Core Communications Operational

Core Compliance Operational

Core Content Management Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Experience Engagements Operational

Core for Capital Projects Operational

Core Journey Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Eventing Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services Operational

Core Platform - Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Signature Service – Thrust API Operational

Core US Operational

Core Capture (capture.ot2.opentext.com) Operational

Core Capture (corecapture.us.opentext.com) Operational

Core Capture for SAP® Solutions (capture.ot2.opentext.com) Operational

Core Capture for SAP® Solutions (corecapture.us.opentext.com) Operational

Core Collaboration for Engineering Operational

Core Collaboration for Engineering (xchange.us.opentext.com) Operational

Core Communications Operational

Core Compliance Operational

Core Content Management Operational

Core Content Management (corecontent.us.opentext.com) Operational

Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Operational

Core Digital Asset Management (coredam.us.opentext.com) Operational

Core Experience Engagements Operational

Core for Capital Projects Operational

Core Journey (journey.us.opentext.com) Operational

Core Platform - Admin Center Operational

Core Platform - Content Transformation and Injection Services Operational

Core Platform - Eventing Operational

Core Platform - Entitlement & Tenancy Service Operational

Core Platform - Forms Operational

Core Platform - Information Storage Operational

Core Platform - Metadata Operational

Core Platform - Metadata (cms.us.opentext.com) Operational

Core Platform - Online Editing Service Operational

Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Operational

Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Operational

Core Platform – Process Automation (Workflow, Decision, Case Management) Operational

Core Platform - Retention Service Operational

Core Platform - Search Operational

Core Platform - Viewing & Transformation Operational

Core Process Automation Operational

Core Process Automation (corecase.us.opentext.com) Operational

Developer Experience - Thrust API Bundle Operational

Information Intelligence - Thrust API Operational

Signature Service – Thrust API Operational

Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText Operational

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Operational

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Operational

Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Operational

Core Archive for SAP® Solutions - EU (archive.opentext.eu) Operational

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Operational

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Operational

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Operational

Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Operational

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Operational

Core Archive for SAP® Solutions - UAE (archive.me.opentext.cloud) Operational

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Operational

Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Operational

Core Collaboration Access Operational

Core EDR/MDR Operational

Core Endpoint Backup Operational

Core Endpoint Backup Blue Vault Operational

Core Endpoint Backup Protect Vault Operational

Core Endpoint Backup Red-APAC Vault Operational

Core Endpoint Backup Red-AU Vault Operational

Core Endpoint Backup Red-CA Vault Operational

Core Endpoint Backup Red-EMEA Vault Operational

Core Endpoint Backup Red-FR Vault Operational

Core Endpoint Backup Red-IN Vault Operational

Core Endpoint Backup Red-UK Vault Operational

Core Endpoint Backup Red-US Vault Operational

Core Endpoint Backup Red-US2 Vault Operational

Core Fax Under Maintenance

Core Fax - AU Under Maintenance

Core Fax - CA Operational

Core Fax - EU Under Maintenance

Core Fax - US Operational

Core Intelligence Operational

Core Intelligence - AU Operational

Core Intelligence - CA Operational

Core Intelligence - US Operational

Core Messaging Europe Operational

Core Messaging Data Sovereignty Operational

Core Messaging - Email Operational

Core Messaging - SMS Operational

Core Messaging - Voice Operational

MyPortal Operational

REST API Operational

SOAP API Operational

Core Messaging US Operational

Core Messaging - Email Operational

Core Messaging - SMS Operational

Core Messaging - Voice Operational

MyPortal Operational

REST API Operational

SOAP API Operational

Core Secure Access Operational

Core Share Operational

Core Share - AU Operational

Core Share - CA Operational

Core Share - EU Operational

Core Share - US Operational

Core Signature add-on for Core Share Under Maintenance

Core Signature add-on for Core Share - AU Under Maintenance

Core Signature add-on for Core Share - CA Operational

Core Signature add-on for Core Share - EU Under Maintenance

Core Signature add-on for Core Share - US Operational

Core Signature add-on for Content Suite Platform/xECM (OCP & CS) Operational

Core Signature add-on for Content Suite Platform/xECM - EU Operational

Core Signature add-on for Content Suite Platform/xECM - US Operational

Core Signature Service (OCP & CS) Operational

Core Signature add-on for Content Suite Platform/xECM - EU Operational

Core Signature add-on for Content Suite Platform/xECM - US Operational

Core Signature Standalone Operational

Core Signature Standalone - AU Operational

Core Signature Standalone - CA Operational

Core Signature Standalone - EU Operational

Core Signature Standalone - US Operational

Core Web Optimization Operational

Enterprise Service Management Major Outage

Cape Town SA34 Operational

Central CA16 Operational

Frankfurt EU3 Operational

Frankfurt EU8 Operational

Frankfurt EU18 Operational

Frankfurt EU28 Operational

Frankfurt EU38 Operational

Middle East ME22 Major Outage

Oregon US2 Operational

Oregon US6 Operational

Oregon US7 Operational

Oregon US24 Operational

Oregon US26 Operational

Oregon US42 Operational

São Paulo BR14 Operational

Singapore SG20 Operational

Sydney AP10 Operational

Tokyo JP12 Operational

Hightail Operational

File Transfer Operational

Preview Operational

Notifications Operational

Search Operational

Liaison Operational

Alloy NA Operational

Alloy TaaS Operational

MailStore Operational

MailStore Cloud Operational

MailStore Portal Operational

ProviderLink Operational

Recover Operational

Replication - North America Operational

SecureMail Cloud Operational

Enterprise Cloud Operational

OEM Cloud Operational

Standard Cloud Operational

Server Backup Under Maintenance

Server Backup Canada Operational

Server Backup EU Operational

Server Backup UK Operational

Server Backup US East Under Maintenance

Server Backup US West Operational

Supplier Connection Operational

Supplier Portal Operational

Threat Intelligence (BrightCloud) Operational

Webroot by OpenText™ Operational

Core DNS Protection Operational

Core Endpoint Protection Operational

Core Security Awareness Training (WSAT) Operational

Unity - Thrust API Operational

Core Management Console Operational

Zix - Cybersecurity Operational

Zix Archive Services - Erado Archiving Operational

Zix Archive Services - Business Communication Archive Operational

Zix Archive Services - ZixArchive Operational

Zix Cloud to Cloud Backup Operational

Zix Customer Portal Interface - Billing Area Operational

Zix Customer Portal Interface - Customer Portal Operational

Zix Customer Portal Interface - Partner Portal Operational

Zix Customer Portal Interface - ZixCentral Operational

Zix Email Continuity - Legacy Continuity Operational

Zix Email Continuity - Secure Cloud Email Continuity Operational

Zix Encryption Services - Email Message Privacy (EMP) Operational

Zix Encryption Services - Erado SecureMail (ESM) Operational

Zix Encryption Services - Hosted SMB Operational

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Operational

Zix Encryption Services - ZixGateway (Hosted) Operational

Secure Messaging Portal (ZixPortal) Operational

Zix Office 365 Operational

Zix Hosted Exchange Operational

Zix Support Infrastructure - Support Ticketing System Operational

Zix Threat Protection - Email Threat Protection Operational

Zix Threat Protection - Zix Protect Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Database Maintenance scheduled for 26 July 2026 Jul `26`, `2026` `02:00`-`06:00` UTC

Scheduled - The database maintenance originally scheduled for 26 July 2026, from 02:00 to 06:00 UTC has been rescheduled to 2 August 2026, from 02:00 to 06:00 UTC. Service will be unavailable during the first 2 hours of this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 9 August 2026. An updated post will be made if the backup date is required.

Tracking Number: C2302128
Jul 28, 2026 - 07:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 2026 - 02:00 UTC

Scheduled - On 26 July 2026 from 02:00 to 06:00 UTC a database maintenance has been scheduled that will affect these services:

• Document Cycle Transaction Service (DCTS)
• OpenText Active Documents
• OpenText Trading Grid (Classic)

Service will be unavailable during the first 2 hours of this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 2 August 2026. An updated post will be made if the backup date is required.

Tracking Number: C2302128
Jun 25, 2026 - 09:27 UTC

Core Endpoint Backup Red-US2 Vault Application Maintenance scheduled for 29 July 2026 Jul `29`, `2026` `21:00` - Jul `30`, `2026` `01:00` UTC

Core Endpoint Backup Red-US2 will undergo application maintenance from 21:00 UTC on 29 July 2026 to 01:00 UTC on 30 July 2026. Service will be unavailable during this timeframe.

Tracking Number: C2311730
Posted on Jul 20, 2026 - 20:19 UTC

Core Fax - US and XM SendSecure Network Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `00:00`-`04:00` UTC

Core Fax - US and XM SendSecure will be undergoing network maintenance on 30 July 2026 from 00:00 to 04:00 UTC. No service interruption is anticipated during this timeframe.

In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2307072
Posted on Jul 14, 2026 - 17:20 UTC

Core Fax - CA and XM SendSecure - Canada Network Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `00:00`-`04:00` UTC

Core Fax - CA and XM SendSecure - Canada will be undergoing network maintenance on 30 July 2026 from 00:00 to 04:00 UTC. No service interruption is anticipated during this timeframe.

In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.

Tracking Number: C2307079
Posted on Jul 14, 2026 - 17:30 UTC

Core Signature 26.3 deployment to Prod NA and CA Jul `30`, `2026` `02:30`-`06:30` UTC

CR C2311570
Planned Strat time: 07/30/26 02:30:00 UTC
Planned End time: 07/30/26 06:30:00 UTC
Duration: 4 hrs
This change requires the standard 4 hour implementation window because the OpenSearch is being upgraded in the production regions. After the upgrade, all existing indexes and documents must be reindexed to the new OpenSearch version.
During this maintenance window, users may experience brief increases in response time.
No outage or degraded service is expected.
Posted on Jul 23, 2026 - 16:28 UTC

Core Share CA Software Release Deployment 26.3.1 Jul `30`, `2026` `04:00`-`06:00` UTC

The service is expected to remain accessible during this time. However, brief interruptions may occur.
Posted on Jul 14, 2026 - 15:42 UTC

RESCHEDULED: OpenText™ Core Content Management EU (corecontent.eu.opentext.com) 26.3.2 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

Update - Update: The date and time of this planned change have been revised to July 30, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management EU (corecontent.eu.opentext.com) 26.3.2.

If you access our services using the URL corecontent.eu.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 19:13 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management EU (corecontent.eu.opentext.com) 26.3.2.
If you access our services using the URL corecontent.eu.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 17, 2026 - 22:09 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors EU (corecontent.eu.opentext.com) 26.3 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

Update - Update: The date and time of this planned change have been revised to July 30, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors EU (corecontent.eu.opentext.com) 26.3.

If you access our services using the URL corecontent.eu.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 20:06 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors EU (corecontent.eu.opentext.com) 26.3.

If you access our services using the URL corecontent.eu.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 17, 2026 - 21:21 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.us.opentext.com) 26.3 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

Update - Update: The date and time of this planned change have been revised to July 30, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors US (corecontent.us.opentext.com) 26.3.

If you access our services using the URL corecontent.us.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 19:53 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors US (corecontent.us.opentext.com) 26.3.

If you access our services using the URL corecontent.us.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 17, 2026 - 18:46 UTC

RESCHEDULED: OpenText™ Core Content Management US (corecontent.us.opentext.com) 26.3.2 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

Update - Update: The date and time of this planned change have been revised to July 30, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management US (corecontent.us.opentext.com) 26.3.2.

If you access our services using the URL corecontent.us.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 19:00 UTC

Update - Update: The date and time of this planned change have been revised. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management US (corecontent.us.opentext.com) 26.3.2.

If you access our services using the URL corecontent.us.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 18:54 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management US (corecontent.us.opentext.com) 26.3.2.

If you access our services using the URL corecontent.us.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 17, 2026 - 22:28 UTC

São Paulo BR14 Urgent Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `07:00`-`08:00` UTC

São Paulo BR14 will be undergoing urgent maintenance on 30 July 2026 from 07:00 to 08:00 UTC to improve system stability. Service will be unavailable during this timeframe.

Tracking Number: C2315460
Posted on Jul 29, 2026 - 19:30 UTC

Oregon US24 Urgent Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `07:00`-`08:00` UTC

Oregon US24 will be undergoing urgent maintenance on 30 July 2026 from 07:00 to 08:00 UTC to improve system stability. Service will be unavailable during this timeframe.

Tracking Number: C2315498
Posted on Jul 29, 2026 - 19:40 UTC

Server Backup US West (Chandler) System Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `12:00`-`23:59` UTC

Server Backup US West (Chandler) will be undergoing system maintenance on 30 July 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2310768
Posted on Jul 17, 2026 - 15:24 UTC

Threat Intelligence (BrightCloud) - Tokyo Database Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `15:30`-`19:30` UTC

Threat Intelligence (BrightCloud) - Tokyo will be undergoing database maintenance on 30 July 2026 from 15:30 to 19:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312499
Posted on Jul 22, 2026 - 17:20 UTC

Core Endpoint Backup Red-APAC Vault Application Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `18:00`-`22:00` UTC

Core Endpoint Backup Red-APAC Vault will undergo application maintenance on 30 July 2026 from 18:00 UTC to 22:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2311731
Posted on Jul 20, 2026 - 20:20 UTC

Core Share EU Software Release Deployment 26.3.1 Jul `30`, `2026` `20:00`-`22:00` UTC

The service is expected to remain accessible during this time. However, brief interruptions may occur.
Posted on Jul 14, 2026 - 15:43 UTC

Threat Intelligence (BrightCloud) - Frankfurt Database Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `22:30` - Jul `31`, `2026` `02:30` UTC

Threat Intelligence (BrightCloud) - Frankfurt will be undergoing database maintenance on 30 July 2026 from 22:30 to 31 July 2026 at 02:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312497
Posted on Jul 22, 2026 - 17:15 UTC

RESCHEDULED: OpenText™ Core Content Management US (ot2cm.ot2.opentext.com) 26.3.2 is on its way! Jul `31`, `2026` `00:00`-`04:00` UTC

Update - Update: The date and time of this planned change have been revised to July 31, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management US (ot2cm.ot2.opentext.com) 26.3.2.

If you access our services using the URL ot2cm.ot2.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 19:22 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management US (ot2cm.ot2.opentext.com) 26.3.2.

If you access our services using the URL ot2cm.ot2.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 17, 2026 - 22:46 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.ot2.opentext.com) 26.3 is on its way! Jul `31`, `2026` `00:00`-`04:00` UTC

Update - Update: The date and time of this planned change have been revised to July 31, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors US (corecontent.ot2.opentext.com) 26.3.

If you access our services using the URL corecontent.ot2.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 2026 - 20:01 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors US (corecontent.ot2.opentext.com) 26.3.

If you access our services using the URL corecontent.ot2.opentext.com, this notification applies to you. If not, please disregard this notification. If you are unsure how you access our services, please forward this notification to your internal IT Administrator to confirm, or contact our support team, who will assist you.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 17, 2026 - 17:55 UTC

Core Share NA Software Release Deployment 26.3.1 Jul `31`, `2026` `04:00`-`06:00` UTC

The service is expected to remain accessible during this time. However, brief interruptions may occur.
Posted on Jul 14, 2026 - 15:44 UTC

IM3951040 and C2310659 – Certificate Renewal Aug `2`, `2026` `15:00`-`20:30` UTC

Managed Service Shared Message Gateway (SMG) - Production

https://pweb-jpn.ms.gxs.com

After 2 August 2026, customers and their trading partners may be unable to securely connect to production Managed Services Shared Message Gateway (MS SMG) service via pweb-jpn.ms.gxs.com if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Jul 02, 2026 - 08:26 UTC

Rescheduled: C2262279 - Database maintenance Aug `2`, `2026` `16:00`-`20:00` UTC

The database maintenance scheduled for 24 May 2026, from 16:00 to 20:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 20:00 GMT. We appreciate your patience.

Service Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during the first 2 hours of this timeframe.
Posted on May 26, 2026 - 13:59 UTC

Rescheduled: C2271702 - Managed Services maintenance Aug `2`, `2026` `16:00`-`18:00` UTC

The managed services maintenance scheduled for 21 June 2026, from 16:00 to 18:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 18:00 GMT. We appreciate your patience.

Services Affected: OpenText Trading Grid (Classic)

Impact: Service will be degraded during the first 1 hour of this timeframe.
Posted on Jul 03, 2026 - 06:58 UTC

Rescheduled: Managed Services Maintenance scheduled for 19 July 2026 Aug `2`, `2026` `16:00`-`18:00` UTC

Scheduled - The managed services maintenance scheduled for 19 July 2026, from 16:00 to 18:00 GMT has been rescheduled to 2 August 2026, from 16:00 to 18:00 GMT. Service will be degraded during the first 1 hour of this timeframe.

Tracking Number: C2297346
Jul 22, 2026 - 04:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 2026 - 16:00 UTC

Scheduled - OpenText Trading Grid (Classic) will be undergoing managed services maintenance on 19 July 2026 from 16:00 to 18:00 UTC. Service will be degraded during the first 1 hour of this timeframe.

Tracking Number: C2297346
Jun 16, 2026 - 07:12 UTC

Threat Intelligence (BrightCloud) - Virginia Database Maintenance scheduled for 3 August 2026 Aug `3`, `2026` `03:30`-`07:30` UTC

Threat Intelligence (BrightCloud) - Virginia will be undergoing database maintenance on 3 August 2026 from 03:30 to 07:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312501
Posted on Jul 22, 2026 - 17:25 UTC

Threat Intelligence (BrightCloud) - Mumbai Database Maintenance scheduled for 3 August 2026 Aug `3`, `2026` `19:30`-`23:30` UTC

Threat Intelligence (BrightCloud) - Mumbai will be undergoing database maintenance on 3 August 2026 from 19:30 to 23:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312505
Posted on Jul 22, 2026 - 17:30 UTC

Threat Intelligence (BrightCloud) - Oregon Database Maintenance scheduled for 4 August 2026 Aug `4`, `2026` `03:30`-`07:30` UTC

Threat Intelligence (BrightCloud) - Oregon will be undergoing database maintenance on 4 August 2026 from 03:30 to 07:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312511
Posted on Jul 22, 2026 - 17:35 UTC

Core Endpoint Backup Blue Vault Application Maintenance scheduled for 4 August 2026 Aug `4`, `2026` `21:00` - Aug `5`, `2026` `01:00` UTC

Core Endpoint Backup Blue Vault will undergo application maintenance from 21:00 UTC on 4 August 2026 to 01:00 UTC on 5 August 2026. Service will be unavailable during this timeframe.

Tracking Number: C2311733
Posted on Jul 20, 2026 - 20:21 UTC

Threat Intelligence (BrightCloud) - Ireland Database Maintenance scheduled for 4 August 2026 Aug `4`, `2026` `21:30` - Aug `5`, `2026` `01:30` UTC

Threat Intelligence (BrightCloud) - Ireland will be undergoing database maintenance on 4 August 2026 from 21:30 to 5 August 2026 at 01:30 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2312516
Posted on Jul 22, 2026 - 17:40 UTC

IM3953970 - Certificate Renewal Aug `5`, `2026` `09:00`-`10:00` UTC

OpenText Liaison ANI AS2 - Production

AS2 IDs:
AS2LIAISONEU (PROD)
AS2LIAISONEUT (TEST)

https://as2.anionline.com:4090 (SSL/TLS, Signing, and Encryption)
http://as2.anionline.com:4080 (Signing and Encryption only

After 5 August 2026, customers and their trading partners may be unable to securely connect to production OpenText Liaison ANI AS2 via HTTPS AS2 if the new certificate is not installed according to your local network/application processes

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Jul 03, 2026 - 09:12 UTC

Core Endpoint Backup Red-US Vault Application Maintenance scheduled for 5 August 2026 Aug `5`, `2026` `21:00` - Aug `6`, `2026` `01:00` UTC

Core Endpoint Backup Red-US Vault will undergo application maintenance from 21:00 UTC on 5 August 2026 to 01:00 UTC on 6 August 2026. Service will be unavailable during this timeframe.

Tracking Number: C2311734
Posted on Jul 20, 2026 - 20:22 UTC

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Regular Software Update - 26.3.2 Aug `7`, `2026` `11:00`-`15:00` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

AU (archive.au.opentext.cloud) Prod - Aug 7, 2026 @1100-1500 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:26 UTC

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Regular Software Update - 26.3.2 Aug `7`, `2026` `13:30`-`17:30` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

JP (archive.jp.opentext.cloud) Prod - Aug 7, 2026 @1330-1730 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:28 UTC

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Regular Software Update - 26.3.2 Aug `7`, `2026` `15:30`-`19:30` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

SG (archive.sg.opentext.cloud) Prod - Aug 7, 2026 @1530-1930 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:29 UTC

System Maintenance scheduled for 8 August 2026 Aug `8`, `2026` `12:00`-`16:00` UTC

OpenText EDI SERVICES - IBP will be undergoing system maintenance on 8 August from 12:00 to 16:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2296046
Posted on Jul 07, 2026 - 05:04 UTC

System Maintenance scheduled for 9 August 2026 Aug `9`, `2026` `00:00`-`12:00` UTC

On 9 August 2026, from 00:00 to 12:00 UTC a system maintenance has been scheduled that will affect these services in the Cloud Fax services North America region:

- Fax Cloud Connect
- Fax2Mail
- Production Messaging

Service will be degraded during this timeframe.

Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.

Tracking Number: C2307392
Posted on Jul 10, 2026 - 10:27 UTC

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `01:00`-`05:00` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

US (archive.us.opentext.cloud) Prod - Aug 9, 2026 @0100-0500 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:30 UTC

Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Regular Software Update - 26.3.2 Aug `9`, `2026` `03:00`-`07:00` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

NA (archive.na.opentext.com) Prod - Aug 9, 2026 @0300-0700 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:31 UTC

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `05:00`-`09:00` UTC

All services will be unavailable during this maintenance.

CA (archive.ca.opentext.cloud) Prod - Aug 9, 2026 @0500-0900 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:33 UTC

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `05:00`-`09:00` UTC

Oregon US42 Application Maintenance scheduled for 9 August 2026 Aug `9`, `2026` `07:00`-`11:00` UTC

Oregon US42 will be undergoing application maintenance on 9 August 2026 from 07:00 to 11:00 UTC. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
What's new: What's new in the 26.2 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.2 update - Enterprise Service Management

Documentation - 26.2.1 version:
What's new: What's new in the 26.2.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.2.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.2.1 update - Enterprise Service Management

Tracking Number: C2284212
Posted on Jul 22, 2026 - 15:40 UTC

Core Archive for SAP® Solutions - EU (archive.opentext.eu) Regular Software Update - 26.3.2 Aug `9`, `2026` `14:00`-`18:00` UTC

All services will be unavailable during this maintenance.

EU (archive.opentext.eu) Prod - Aug 9, 2026 @1400-1800 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:37 UTC

Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `14:00`-`18:00` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

DE2(archive.de2.opentext.cloud) Prod - Aug 9, 2026 @1400-1800 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:35 UTC

IM3953978 - Certificate Renewal Aug `9`, `2026` `16:00`-`18:00` UTC

Services affected:
Production Odex OFTP Service
poftpodex.tradinggrid.gxs.com

Impact:
After 9 August 2026, customers and their trading partners may be unable to securely connect to Production Odex OFTP Service via poftpodex.tradinggrid.gxs.com if the new certificate is not installed according to your local network/application processes.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Posted on Jul 08, 2026 - 00:56 UTC

C2291477 - Database maintenance Aug `9`, `2026` `16:00`-`19:00` UTC

Services Affected: OpenText Trading Grid (Classic)

Impact: Service will be unavailable during this timeframe.
Posted on Jul 09, 2026 - 09:00 UTC

Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Regular Software Update - 26.3.2 Aug `9`, `2026` `16:00`-`20:00` UTC

All services will be unavailable during this maintenance.

CH (archive.emea.opentext.com) Prod - Aug 9, 2026 @1600-2000 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:36 UTC

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `16:30`-`20:30` UTC

We will be undergoing scheduled software update during this time.
All services will be unavailable during this maintenance.

IN (archive.in.opentext.cloud) Prod - Aug 9, 2026 @1630-2030 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:38 UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `18:00`-`22:00` UTC

All services will be unavailable during this maintenance.

DE (archive.de.opentext.cloud) Prod - Aug 9, 2026 @1800-2200 UTC

Pre-Production Maintenance Schedule
-----------------------------------------------------------------
NA (Li3) Pre-Prod - Aug 4, 2026 - 1300-1700 UTC
EMEA (AM3) Pre-Prod - Aug 4, 2026 - 1000-1400 UTC
APAC (Syd) Pre-Prod - Aug 4, 2026 - 1400-1800 UTC
Posted on Jul 24, 2026 - 16:34 UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `18:00`-`22:00` UTC

C2307994 - Software maintenance Aug `15`, `2026` `22:00` - Aug `16`, `2026` `02:00` UTC

Services Affected:
• Inovis Managed Services Biz Mapper / Biz Transformation
• Inovis Managed Services Biz OS 2.0
• Inovis Managed Services RosettaNet (Grid Talk)
• Inovis Managed Services TrustedLink Enterprise (TLE)
• Inovisworks Van Biz
• OpenText Inovisworks
• OpenText Inovisworks using Applicability Statement 2 (AS2)
• OpenText Inovisworks using File Transfer Protocol (FTP)
• OpenText Inovisworks using Pipeline
• OpenText Inovisworks using Secure File Transfer Protocol (SFTP)
• OpenText Inovisworks using X400
• OpenText Trading Grid Catalogue
• OpenText Trading Grid Intelligence
• OpenText Vendor Portal
• OpenText WebEC

Impact: Service will be unavailable during this timeframe.
Posted on Jul 15, 2026 - 08:43 UTC

Past Incidents

Jul `29`, `2026`

Core Endpoint Backup Protect Vault Application Maintenance scheduled for 28 July 2026

Completed - The scheduled maintenance has been completed.
Jul 29, 19:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 21:00 UTC

Scheduled - Core Endpoint Backup Protect Vault will undergo application maintenance from 21:00 UTC on 28 July 2026 to 01:00 UTC on 29 July 2026. Service will be unavailable during this timeframe.

Tracking Number: C2311729
Jul 22, 14:10 UTC

Urgent Threat Intelligence (BrightCloud) Maintenance scheduled for 29 July 2026

Completed - The scheduled maintenance is now complete.
Jul 29, 19:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 14:45 UTC

Scheduled - Threat Intelligence (BrightCloud) is undergoing urgent maintenance on 29 July 2026, from 13:45 to 17:45 UTC. Service will be degraded during this timeframe.

Tracking Number: C2315645
Jul 29, 14:41 UTC

Postponed - Oregon US7 Application Maintenance scheduled for 30 July 2026

Completed - The application maintenance originally planned for 30 July 2026, from 04:00 to 08:00 UTC, has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Number: C2310963
Jul 29, 18:01 UTC

Scheduled - Oregon US7 will undergo scheduled application maintenance to deploy the latest product release (version 26.3) on 30 July 2026, from 04:00 to 08:00 UTC. Service will be unavailable during this timeframe.

Fixed issues: Fixed issues in the 26.3 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3 update - Enterprise Service Management

Tracking Number: C2310963
Jul 21, 14:40 UTC

Zix - Customer Portal incorrectly authentication issue

Resolved - This incident has been resolved.
Jul 29, 17:38 UTC

Monitoring - We have successfully initiated a rollback that caused this authentication issue and have confirmed the issue no longer is ouccring. We are continuing to actively monitor our logs to ensure everything is fully operational.

Incident: IM3969646
Jul 28, 17:38 UTC

Identified - We are currently investigating reports of partners incorrectly authenticating through the Customer Portal with incorrect log ins. Our team is actively triaging this issue now.

Incident: IM3969646
Jul 28, 17:31 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors AU 26.3 is on its way!

Completed - The scheduled maintenance has been completed.
Jul 29, 17:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:30 UTC

Scheduled - Update: The date and time of this planned change have been revised to July 29, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors AU 26.3.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 20:25 UTC

RESCHEDULED: OpenText™ Core Content Management AU 26.3.2 is on its way!

Completed - The scheduled maintenance has been completed.
Jul 29, 17:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:31 UTC

Scheduled - Update: The date and time of this planned change have been revised to July 29, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management AU 26.3.2.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 19:38 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors CA 26.3 is on its way!

Completed - The scheduled maintenance has been completed.
Jul 29, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:31 UTC

Scheduled - Update: The date and time of this planned change have been revised to July 29, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management for SAP® SuccessFactors CA 26.3.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 20:12 UTC

RESCHEDULED: OpenText™ Core Content Management CA 26.3.2 is on its way!

Completed - The scheduled maintenance has been completed.
Jul 29, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 04:30 UTC

Scheduled - Update: The date and time of this planned change have been revised to July 29, 2026. Please review the updated schedule below.

OpenText is pleased to announce the release of Core Content Management CA 26.3.2.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 22, 19:47 UTC

Core Share AU Software Release Deployment 26.3.1

Completed - The scheduled maintenance has been completed.
Jul 29, 16:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 14:00 UTC

Scheduled - The service is expected to remain accessible during this time. However, brief interruptions may occur.
Jul 14, 15:40 UTC

IM3949782 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 29, 11:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 UTC

Scheduled - Services affected:
https://fta.hubspan.net
ftps://fta.hubspan.net

Impact:
After 28 July 2026, customers and their trading partners may be unable to securely connect to production fta.hubspan.net via HTTPS and FTPS if the new certificate is not installed according to your local network/application processes.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jun 29, 18:12 UTC

Jul `28`, `2026`

Server Backup US East (Boyers) System Maintenance scheduled for 28 July 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 21:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 12:00 UTC

Scheduled - Server Backup US East (Boyers) will be undergoing system maintenance on 28 July 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2310760
Jul 17, 15:00 UTC

Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) System Maintenance scheduled for 28 July 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 20:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 12:01 UTC

Scheduled - Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) will be undergoing system maintenance on 28 July 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2310765
Jul 17, 15:06 UTC

Core Management Console Urgent Maintenance scheduled for 28 July 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 18:59 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:00 UTC

Scheduled - Core Management Console will be undergoing urgent maintenance on 28 July 2026 from 07:00 to 10:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational.

Tracking Number: C2312778
Jul 22, 15:35 UTC

Frankfurt EU3 Application Maintenance scheduled for 28 July 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 10:20 UTC

Update - The application maintenance originally scheduled for 28 July 2026, from 04:00 to 08:00 UTC has been extended to 11:00 UTC.

Please note that the SMAX, OO & Audit upgrades have been completed while work on the UCMDB upgrade is still in progress. As a result, the UCMDB service will remain unavailable. All other components are operational.

Tracking Number: C2311414
Jul 28, 09:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:00 UTC

Scheduled - Frankfurt EU3 will undergo scheduled application maintenance to deploy the latest product release (version 26.3) on 28 July 2026, from 04:00 to 08:00 UTC. Service will be unavailable during this timeframe.

Fixed issues: Fixed issues in the 26.3 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.3 update - Enterprise Service Management

Tracking Number: C2311414
Jul 21, 14:40 UTC

Oregon US6 Urgent Maintenance scheduled for 28 July 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 08:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 07:00 UTC

Scheduled - Oregon US6 will be undergoing urgent maintenance on 28 July 2026 from 07:00 to 08:00 UTC to improve system stability. Service will be unavailable during this timeframe.

Customer Action: Please save all work before the maintenance window. Sessions may need to be refreshed afterwards.

Tracking Number: C2314676
Jul 27, 20:55 UTC

Jul `27`, `2026`

Frankfurt EU8 Urgent Maintenance scheduled for 27 July 2026

Completed - The scheduled maintenance has been completed.
Jul 27, 23:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 22:00 UTC

Scheduled - Frankfurt EU8 will be undergoing urgent maintenance on 27 July 2026 from 22:00 to 23:00 UTC to improve system stability. Service will be unavailable during this timeframe.

Customer Action: Please save all work before the maintenance window. Sessions may need to be refreshed afterwards.

Tracking Number: C2314659
Jul 27, 20:55 UTC

Server Backup Canada (Mississauga) System Maintenance scheduled for 27 July 2026

Completed - The scheduled maintenance has been completed.
Jul 27, 21:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 12:00 UTC

Scheduled - Server Backup Canada (Mississauga) will be undergoing system maintenance on 27 July 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2310762
Jul 17, 15:04 UTC

Oregon US6 experienced intermittent service unavailability

Postmortem - Read details
Jul 29, 17:31 UTC

Resolved - Oregon US6 experienced intermittent service unavailability. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3968671
Jul 27, 15:54 UTC

Update - Oregon US6 is currently experiencing intermittent service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3968671
Jul 27, 15:22 UTC

Investigating - Oregon US6 is currently experiencing intermittent service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3968671
Jul 27, 14:21 UTC

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) Errors while delivering to DLP

Resolved - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue while sending messages to the DLP service.

The issue is now resolved.

We appreciate your patience.

Tracking Number: IM3966467
Jul 27, 13:49 UTC

Monitoring - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue while sending messages to the DLP service.

Service has been restored and is now being validated. This status will remain open for 24 hours.

We appreciate your patience.

Tracking Number: IM3966467
Jul 23, 19:02 UTC

Update - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue while sending messages to the DLP service.

The assembled teams have identified the cause and are working diligently to resolve the issue.

We appreciate your patience.

Tracking Number: IM3966467
Jul 23, 18:29 UTC

Investigating - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue while sending messages to the DLP service.

Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3966467
Jul 23, 17:30 UTC

Zix Hosted Exchange/Customer Portal not saving updates to user settings

Resolved - This incident has been resolved.
Jul 27, 13:08 UTC

Monitoring - Hosted Exchange user saving issues has now been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3967822
Jul 25, 23:52 UTC

Investigating - Hosted Exchange is currently experiencing an issue and not saving user changes from the customer portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3967822
Jul 25, 21:57 UTC

Frankfurt EU8 experienced intermittent service unavailability.

Postmortem - Read details
Jul 29, 14:45 UTC

Resolved - Frankfurt EU8 experienced intermittent service unavailability. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3968415
Jul 27, 11:42 UTC

Update - Frankfurt EU8 experienced intermittent service unavailability. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3968415
Jul 27, 10:54 UTC

Monitoring - Frankfurt EU8 experienced intermittent service unavailability. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3968415
Jul 27, 09:48 UTC

Investigating - Frankfurt EU8 is currently experiencing intermittent service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3968415
Jul 27, 09:03 UTC

Frankfurt EU8 is currently experiencing intermittent service unavailability

Resolved - Frankfurt EU8 is currently experiencing intermittent service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3968415
Jul 27, 08:19 UTC

Jul `26`, `2026`

C2301360 - Database maintenance

Completed - The scheduled maintenance has been completed.
Jul 26, 16:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 12:00 UTC

Scheduled - Services Affected: OpenText Liaison VAN using AS2

Impact: Service will be degraded during the first 2 hours of this timeframe.
Jun 26, 15:00 UTC

Frankfurt EU8 experienced an issue

Resolved - Frankfurt EU8 experienced an issue, and the CMS component was inaccessible for 20 minutes. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3968161
Jul 26, 16:15 UTC

Rescheduled - Frankfurt EU8 System Maintenance scheduled for 26 July 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 13:09 UTC

Update - The system maintenance originally scheduled for 26 July 2026, from 07:00 to 11:00 UTC has been extended to 13:00 UTC.

During the upgrade process, we encountered issues affecting a small number of customer tenants due to custom configurations. Our Engineering team is actively investigating and working to resolve the issue.

While services have been restored and are currently online, you may experience intermittent issues during the extended maintenance period.

We apologize for any inconvenience this may cause and appreciate your patience and

Tracking Number: C2284207
Jul 26, 11:06 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:00 UTC

Scheduled - The system maintenance originally scheduled for 28 June 2026, from 07:00 to 11:00 UTC, to deploy the latest product release (version 26.2.1), has been rescheduled to 26 July 2026, from 07:00 to 11:00 UTC. The issues identified previously during final validations have been resolved. Service will be unavailable during this timeframe.

Documentation - 26.2 version:
What's new: What's new in the 26.2 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.2 update - Enterprise Service Management

Documentation - 26.2.1 version:
What's new: What's new in the 26.2.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.2.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.2.1 update - Enterprise Service Management

Tracking Number: C2284207
Jul 10, 17:52 UTC

Rescheduled - Oregon US6 System Maintenance scheduled for 26 July 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 10:49 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:02 UTC

Rescheduled - Oregon US24 System Maintenance scheduled for 26 July 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 10:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:02 UTC

Rescheduled - Oregon US2 System Maintenance scheduled for 26 July 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 10:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:01 UTC

Scheduled - The system maintenance originally scheduled on 28 June 2026, from 07:00 to 11:00 UTC to deploy the latest product release (version 26.2.1), has been rescheduled to 26 July 2026, from 07:00 to 11:00 UTC. The issues identified previously during final validations have been resolved. The tracking number has changed from C2284121 to C2308266 as noted below.

Service will be unavailable during this timeframe.

Documentation - 26.2 version:
What's new: What's new in the 26.2 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.2 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.2 update - Enterprise Service Management

Documentation - 26.2.1 version:
What's new: What's new in the 26.2.1 update - Enterprise Service Management
Fixed issues: Fixed issues in the 26.2.1 update - Enterprise Service Management
Tenant admin tasks: Tenant admin tasks after the 26.2.1 update - Enterprise Service Management

Tracking Number: C2308266
Jul 10, 17:27 UTC

Software Maintenance scheduled for 25 July 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 22:00 UTC

Scheduled - On 25 July 2026 from 22:00 to 26 July 2026 02:00 UTC a software maintenance has been scheduled that will affect these services:

• Inovisworks Van Biz
• Inovisworks Van Biz Securelink
• OpenText Inovisworks using Applicability Statement 2 (AS2)

Service will be unavailable during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 8 August 2026. An updated post will be made if the backup date is required.

Tracking Number:
Jun 25, 13:42 UTC

Reverted: C2300360 - Upcoming IP changes for OpenText™ Liaison Webspan (Connect Multi-Tenant) on July 26, 2026

Completed - The maintenance originally scheduled for 26 July 2026 from 01:00 to 05:00 UTC was reverted. The change will be rescheduled for a later date yet to be determined. More details around the new date will be delivered later. Thank you for your understanding.

Tracking Number: C2300360
Jul 26, 06:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 01:00 UTC

Scheduled - Services affected
OpenText Liaison Webspan (Connect Multi-Tenant) - Pre-production and Production URLs:
- integration.hubspan.net
- fta.stage.hubspan.net
- secureint.hubspan.net
- connect.hubspan.net
- fta.hubspan.net
- secure.hubspan.net

Impact
During the maintenance window, the service will be unavailable as the endpoints are migrated. Please reference the client advisory email for further details. If you have any questions, please contact your OpenText Support Team.

Tracking number: C2300360
Jun 26, 19:54 UTC

IM3951035 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 26, 06:52 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:00 UTC

Scheduled - Services affected: OpenText Trading Grid Messaging Service (TGMS) AS2 Bizlink - Production

Impact: After 26 July 2026, customers and their trading partners may be unable to securely connect to the production OpenText Trading Grid Messaging Service (TGMS) AS2 Bizlink if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jun 26, 17:02 UTC

C2262300 - Database maintenance

Completed - The scheduled maintenance has been completed.
Jul 26, 05:04 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:00 UTC

Scheduled - Services Affected: OpenText Trading Grid (Classic) using Shared Message Gateway (SMG)

Impact: Service will be unavailable during this timeframe.
Jun 25, 04:00 UTC

Desktop Messaging BMS Network Maintenance scheduled for 26 July 2026

Completed - The scheduled maintenance has been completed.
Jul 26, 05:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:00 UTC

Scheduled - Desktop Messaging BMS will be undergoing network maintenance on 26 July 2026 from 02:00 to 06:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Tracking Number: C2302336
Jun 26, 18:03 UTC

C2302336 - Network maintenance

Completed - The scheduled maintenance has been completed.
Jul 26, 05:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:01 UTC

Scheduled - Services Affected:
• OpenText Enterprise Management Services (EMS) Cloud Services
• OpenText ICC - EDIINT
• OpenText Trading Grid (Classic)
• OpenText Trading Grid (NA)
• OpenText Trading Grid - Orchestration (NA)

Impact: Intermittent service interruptions are expected to occur throughout this timeframe.
Jun 26, 18:03 UTC

IM3951035 and C2309135 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 26, 04:55 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:01 UTC

Jul `25`, `2026`

Jul `24`, `2026`

Postponed - Fax2Mail - Ashburn and Fax Cloud Connect (RightFax) - Ashburn Network Maintenance scheduled for 26 July 2026

Completed - The network maintenance originally planned for 26 July 2026 from 03:00 to 11:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.

Tracking Numbers: C2301698, C2301699 and C2211095
Jul 24, 21:20 UTC

Scheduled - Fax2Mail - Ashburn and Fax Cloud Connect (RightFax) - Ashburn will be undergoing network maintenance on 26 July 2026 from 03:00 to 11:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 30 August 2026. An updated post will be made if the backup date is required.

Tracking Numbers: C2301698, C2301699 and C2211095
Jun 26, 15:01 UTC

Cancelled - System Maintenance scheduled for 25 July 2026

Completed - The Ashburn system maintenance originally planned for 25 July 2026 from 13:00 to 26 July 2026 at 01:00 UTC has been cancelled as a precautionary measure while we investigate the cause of today's issue in Tinton Falls. We appreciate your understanding.

Tracking Number: C2302260
Jul 24, 19:30 UTC

Update - On 25 July 2026 from 13:00 to 26 July 2026 01:00 UTC a system maintenance has been scheduled that will affect these services:

Cloud Fax services North America
- Fax Cloud Connect (RightFax) - Ashburn
- Fax2Mail - Ashburn
- Production Messaging

Intermittent service interruptions are expected to occur in the Ashburn data center throughout this timeframe.

Tracking Number: C2302260
Jun 25, 12:15 UTC

Scheduled - On 25 July 2026 from 13:00 to 26 July 2026 01:00 UTC a system maintenance has been scheduled that will affect these services:

Cloud Fax services North America
- Fax Cloud Connect (RightFax) - Ashburn
- Fax2Mail - Ashburn
- Production Messaging

Intermittent service interruptions are expected to occur in the Ashburn data center throughout this timeframe.

Tracking Number: C2302260
Jun 25, 07:36 UTC

Cloud Fax services North America experienced issues

Resolved - The following services experienced issues. Users may have experienced intermittent access to web portals, along with delays in fax delivery and fax status updates. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail

Tracking Number: IM3966995
Jul 24, 15:05 UTC

Zix Customer Portal Interface - Customer Portal System Maintenance scheduled for 24 July 2026

Completed - The scheduled maintenance has been completed.
Jul 24, 12:05 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 03:00 UTC

Scheduled - Zix Customer Portal Interface - Customer Portal will be undergoing system maintenance on 24 July 2026 from 03:00 to 05:00 UTC. Service may experience periods of inaccessibility or degraded functionality during this timeframe.

If you require immediate assistance, please contact our Support team via phone at 888-576-4949 or email us at support@appriver.com.

Tracking Number: C2312248
Jul 22, 19:00 UTC

Frankfurt EU18 Urgent Maintenance scheduled for 23 July 2026

Completed - The scheduled maintenance has been completed.
Jul 24, 02:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 UTC

Scheduled - Frankfurt EU18 will be undergoing urgent maintenance today, 23 July 2026 from 21:00 to 22:00 UTC to improve system stability. Service will be unavailable for the whole window.

Tracking Number: C2313199
Jul 23, 14:00 UTC

Jul `23`, `2026`

Core Endpoint Backup Red-UK Vault software upgrade maintenance scheduled for 22 July 2026

Completed - The scheduled maintenance has been completed.
Jul 23, 14:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:01 UTC

Scheduled - Core Endpoint Backup Red-UK Vault will be undergoing software upgrade maintenance on 22 July 2026 from 18:00 to 22:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2309450
Jul 14, 14:21 UTC

Cloud Fax services Europe and Core Messaging Europe were experiencing potential service degradation

Resolved - The following services were experiencing a potential service degradation. The issue is now resolved. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Tracking Number: IM3951663
Jul 23, 11:43 UTC

Monitoring - The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service desk team for further assistance.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Tracking Number: IM3951663
Jul 8, 18:13 UTC

Update - The following services were experiencing a potential service degradation. Service has been restored to a workaround and is being validated at this time. If you continue to experience any related issues, please contact your support service desk team for further assistance.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be posted as soon as there are significant updates. We appreciate your patience.

Tracking Number: IM3951663
Jul 8, 18:08 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and still working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.
Jul 7, 13:00 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

The next update will be sent on 6 July 2026 at 13:00 UTC or if there are significant updates, whichever comes first.

Tracking Number: IM3951663
Jul 3, 12:20 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3951663
Jul 2, 12:20 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3951663
Jul 1, 12:20 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3951663
Jun 30, 12:20 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be sent every 24 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3951663
Jun 29, 12:20 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3951663
Jun 29, 08:20 UTC

Update - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

The next update for this issue will be sent on 28 June 2026, or if there are any significant updates, whichever comes first.

Tracking Number: IM3951663
Jun 26, 16:54 UTC

Investigating - The following services are experiencing a potential service degradation. Services that can be failed over to our alternate site will be failed over to avoid impact. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail
- Core Messaging - Email
- Core Messaging - SMS

Tracking Number: IM3951663
Jun 26, 15:54 UTC

Core Endpoint Backup Red-EMEA Vault software upgrade maintenance scheduled for 23 July 2026

Completed - The scheduled maintenance has been completed.
Jul 23, 09:35 UTC

Scheduled - Core Endpoint Backup Red-EMEA Vault will be undergoing software upgrade maintenance on 23 July 2026 from 18:00 to 22:00 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2309451
Jul 14, 14:25 UTC

Jul `22`, `2026`

Secure Messaging Portal (ZixPortal) Email sporadic message delivery delays

Resolved - Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

The issue is now resolved. We appreciate your patience.

Tracking Number: IM3965742
Jul 22, 21:27 UTC

Monitoring - Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3965742
Jul 22, 17:28 UTC

Investigating - Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965742
Jul 22, 16:21 UTC

Core Endpoint Backup Red-CA Vault software upgrade maintenance scheduled for 21 July 2026

Completed - The scheduled maintenance has been completed.
Jul 22, 19:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 UTC

Scheduled - Core Endpoint Backup Red-CA Vault will be undergoing software upgrade maintenance on 21 July 2026, from 21:00 UTC to 01:00 UTC on 22 July 2026. Service will be unavailable during this timeframe.

Tracking Number: C2309449
Jul 14, 14:16 UTC

Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) not delivering messages

Resolved - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue delivering messages when the DLP service is enabled on policies.

The issue is now resolved. We appreciate your patience.

Tracking Number: IM3965099
Jul 22, 17:24 UTC

Monitoring - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue delivering messages when the DLP service is enabled on policies.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3965099
Jul 22, 14:50 UTC

Identified - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue delivering messages when the DLP service is enabled on policies.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965099
Jul 22, 13:56 UTC

Investigating - Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue delivering messages when the DLP service is enabled on policies.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965099
Jul 22, 13:31 UTC

OpenText™ Core Content Management AU 26.3.2 is on its way!

Completed - The scheduled maintenance has been completed.
Jul 22, 17:00 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 22, 11:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:30 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management AU 26.3.2.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the
Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 16, 21:05 UTC

OpenText™ Core Content Management CA 26.3.2 is on its way!

Completed - The scheduled maintenance has been completed.
Jul 22, 17:00 UTC

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 22, 11:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:32 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 17:01 UTC

Scheduled - OpenText is pleased to announce the release of Core Content Management CA 26.3.2.

For a complete list of enhancements, improvements, and fixes included in this release, refer to the Release Notes.

Impact: No service impact is anticipated. In the unlikely event that you experience a connectivity issue or degradation of service, please contact your support service desk team.
Jul 16, 21:29 UTC

Email Message Privacy (EMP) Gateway Users unable to messages

Resolved - Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with the outbound gateway.

The issue is now resolved. We appreciate your patience.

Tracking Number: IM3965145
Jul 22, 16:17 UTC

Monitoring - Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with the outbound gateway.

Service has been restored and is now being validated.

We appreciate your patience.

Tracking Number: IM3965145
Jul 22, 12:22 UTC

Update - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with the outbound gateway. Users using EMP Gateway are unable to send messages.

Teams have been assembled and are working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965145
Jul 22, 11:46 UTC

Investigating - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with the outbound gateway. Users using EMP Gateway are unable to send messages.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965145
Jul 21, 22:21 UTC

Core Archive CH is currently experiencing degradation of service.

Resolved - This incident has been resolved.
Jul 22, 10:45 UTC

Update - Maintenance Window: 15 to 30 minutes (Starting immediately)

Impact: The production site will be temporarily offline.

We are actively working to complete the restoration as quickly as possible and will provide an update once services are back online.
We apologize for the inconvenience.
Jul 22, 10:34 UTC

Investigating - We are currently investigating this issue.
Jul 22, 09:42 UTC

Jul `21`, `2026`

Core Management Console Database Maintenance scheduled for 21 July 2026

Completed - The scheduled maintenance has been completed.
Jul 21, 08:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:00 UTC

Scheduled - Core Management Console will be undergoing database maintenance on 21 July 2026 from 07:00 to 08:00 UTC. Intermittent console access is expected to occur throughout this timeframe. All other services will be operational.

Tracking Number: C2310613
Jul 16, 16:45 UTC

Jul `20`, `2026`

Frankfurt EU18 Urgent Maintenance scheduled for 20 July 2026

Completed - The scheduled maintenance has been completed.
Jul 20, 21:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 20:30 UTC

Scheduled - Frankfurt EU18 will be undergoing urgent maintenance on 20 July 2026 from 20:30 to 21:30 UTC. Service will be unavailable during this timeframe.

Tracking Number: C2311786
Jul 20, 19:25 UTC

IM3931570 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 20, 20:34 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:00 UTC

Scheduled - Services affected:
OpenText EDI SERVICES - IBP - Production
https://fts.ibpark.net

Impact:
After 20 July 2026, customers and their trading partners may be unable to securely connect to production OpenText EDI SERVICES - IBP via https://fts.ibpark.net if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jun 11, 10:01 UTC

IM3931570 and C2305623 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 20, 20:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:01 UTC

Scheduled - Services affected: OpenText EDI SERVICES - IBP - Production

Impact: After 20 July 2026, customers and their trading partners may be unable to securely connect to the production OpenText EDI SERVICES - IBP if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jul 14, 02:23 UTC

Frankfurt EU18 experienced service unavailability

Postmortem - Read details
Jul 23, 15:15 UTC

Resolved - Frankfurt EU18 farm experienced service unavailability. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3964099
Jul 20, 14:23 UTC

Monitoring - Frankfurt EU18 farm was experiencing service unavailability. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3964099
Jul 20, 13:55 UTC

Investigating - Frankfurt EU18 farm is experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3964099
Jul 20, 13:34 UTC

IM3934613 C2293468 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 20, 11:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 UTC

Scheduled - Services affected:
OpenText Legacy Easylink GMS - Production
ftps3.easylink.com

Impact:
After 20 July 2026, customers and their trading partners may be unable to securely connect to production OpenText Legacy Easylink GMS via FTPS if the new certificate is not installed according to your local network/application processes.

Signing and Encryption certificates are not impacted.

Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jun 17, 08:11 UTC

IM3934613 and C2293468 - Certificate Renewal

Completed - The scheduled maintenance has been completed.
Jul 20, 11:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:00 UTC

Scheduled - Services affected: OpenText Legacy Easylink GMS - Production

Impact: After 20 July 2026, customers and their trading partners may be unable to securely connect to the production OpenText Legacy Easylink GMS service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jul 14, 02:30 UTC

Frankfurt EU18 may have experienced degradation issues with SLT calculation

Postmortem - Read details
Jul 23, 15:17 UTC

Resolved - Frankfurt EU18 may have experienced degradation issues with SLT calculation The issue is now resolved. We appreciate your patience.

Tracking Number: IM3963996
Jul 20, 11:06 UTC

Investigating - Frankfurt EU18 may experience degradation issues with SLT calculation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3963996
Jul 20, 10:43 UTC

C2290451 - Database maintenance

Completed - The scheduled maintenance has been completed.
Jul 20, 06:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:02 UTC

Scheduled - Services Affected: OpenText Trading Grid (Classic)

Impact: Service will be unavailable during this timeframe.
Jun 19, 04:14 UTC

Jul `19`, `2026`

System Maintenance scheduled for 19 July 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 18:13 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:01 UTC

Scheduled - OpenText Trading Grid (Classic) will be undergoing system maintenance on 19 July 2026 from 16:00 to 20:00 UTC. Service will be unavailable during this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.

Tracking Number: C2296650
Jun 18, 09:01 UTC

Managed Services Maintenance scheduled for 19 July 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 18:10 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:01 UTC

C2297351 - Managed Services maintenance

Completed - The scheduled maintenance has been completed.
Jul 19, 18:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:01 UTC

Scheduled - Services Affected: OpenText Trading Grid (Classic)

Impact: Service will be degraded during the first 1 hour of this timeframe.
Jun 19, 04:03 UTC

Rescheduled - Network Maintenance scheduled for 19 July 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 18:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 16:00 UTC

Scheduled - The network maintenance originally scheduled for 31 May 2026 from 16:00 to 20:00 UTC has been rescheduled to 19 July 2026 from 16:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.

Cloud Fax services Europe
- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail

Core Messaging Europe
- Core Messaging - Email
- Core Messaging - SMS

Intermittent service interruptions are expected to occur throughout this timeframe.

Please refrain from any transaction activity during the maintenance window. Afterward, verify transaction processing and delivery, and resend any missing transactions.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.

Tracking Number: C2277976
Jun 9, 10:55 UTC

Database Maintenance scheduled for 19 July 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 18:03 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 09:00 UTC

Scheduled - On 19 July 2026 from 09:00 to 18:00 UTC a database maintenance has been scheduled that will affect these services:

• OpenText Lens for DXP
• OpenText Liaison – Service-oriented integration (SOI)
• OpenText Liaison – Value-added services (VAS)
• OpenText Liaison DXP

Service will be degraded during the first 4 hours of this timeframe.

If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 July 2026. An updated post will be made if the backup date is required.

Tracking Number: C2287615
Jun 18, 08:10 UTC

Zix Encryption Services - ZixPortal Application Maintenance scheduled for 19 July 2026

Completed - The scheduled maintenance has been completed.
Jul 19, 09:46 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:00 UTC

Scheduled - Zix Encryption Services - ZixPortal will be undergoing application maintenance on 19 July 2026 from 07:00 to 10:00 UTC. No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or service degradation, you may contact your support service desk team.

During the maintenance window, customers who are logged in may need to re-authenticate to regain access to the secure message portal.

Tracking Number: C2299949
Jun 23, 15:50 UTC

C2299598 - Software maintenance

Completed - The scheduled maintenance has been completed.
Jul 19, 09:11 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 01:00 UTC

Scheduled - Services Affected: OpenText EMR Integration

Impact: Service will be unavailable during this timeframe.
Jul 1, 18:24 UTC

C2273614 - Database maintenance

Completed - The scheduled maintenance has been completed.
Jul 19, 04:48 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 02:00 UTC

Scheduled - Services Affected: RosettaNet

Impact: Service will be unavailable during this timeframe.
Jun 19, 10:59 UTC

Jul `18`, `2026`

No incidents reported.

Jul `17`, `2026`

No incidents reported.

Jul `16`, `2026`

No incidents reported.

Jul `15`, `2026`

No incidents reported.

About This Site

Scheduled Maintenance

Database Maintenance scheduled for 26 July 2026 Jul 26, 2026 02:00-06:00 UTC

Core Endpoint Backup Red-US2 Vault Application Maintenance scheduled for 29 July 2026 Jul 29, 2026 21:00 - Jul 30, 2026 01:00 UTC

Core Fax - US and XM SendSecure Network Maintenance scheduled for 30 July 2026 Jul 30, 2026 00:00-04:00 UTC

Core Fax - CA and XM SendSecure - Canada Network Maintenance scheduled for 30 July 2026 Jul 30, 2026 00:00-04:00 UTC

Core Signature 26.3 deployment to Prod NA and CA Jul 30, 2026 02:30-06:30 UTC

Core Share CA Software Release Deployment 26.3.1 Jul 30, 2026 04:00-06:00 UTC

RESCHEDULED: OpenText™ Core Content Management EU (corecontent.eu.opentext.com) 26.3.2 is on its way! Jul 30, 2026 06:00-19:00 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors EU (corecontent.eu.opentext.com) 26.3 is on its way! Jul 30, 2026 06:00-19:00 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.us.opentext.com) 26.3 is on its way! Jul 30, 2026 06:00-19:00 UTC

RESCHEDULED: OpenText™ Core Content Management US (corecontent.us.opentext.com) 26.3.2 is on its way! Jul 30, 2026 06:00-19:00 UTC

São Paulo BR14 Urgent Maintenance scheduled for 30 July 2026 Jul 30, 2026 07:00-08:00 UTC

Oregon US24 Urgent Maintenance scheduled for 30 July 2026 Jul 30, 2026 07:00-08:00 UTC

Server Backup US West (Chandler) System Maintenance scheduled for 30 July 2026 Jul 30, 2026 12:00-23:59 UTC

Threat Intelligence (BrightCloud) - Tokyo Database Maintenance scheduled for 30 July 2026 Jul 30, 2026 15:30-19:30 UTC

Core Endpoint Backup Red-APAC Vault Application Maintenance scheduled for 30 July 2026 Jul 30, 2026 18:00-22:00 UTC

Core Share EU Software Release Deployment 26.3.1 Jul 30, 2026 20:00-22:00 UTC

Threat Intelligence (BrightCloud) - Frankfurt Database Maintenance scheduled for 30 July 2026 Jul 30, 2026 22:30 - Jul 31, 2026 02:30 UTC

RESCHEDULED: OpenText™ Core Content Management US (ot2cm.ot2.opentext.com) 26.3.2 is on its way! Jul 31, 2026 00:00-04:00 UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.ot2.opentext.com) 26.3 is on its way! Jul 31, 2026 00:00-04:00 UTC

Core Share NA Software Release Deployment 26.3.1 Jul 31, 2026 04:00-06:00 UTC

IM3951040 and C2310659 – Certificate Renewal Aug 2, 2026 15:00-20:30 UTC

Rescheduled: C2262279 - Database maintenance Aug 2, 2026 16:00-20:00 UTC

Rescheduled: C2271702 - Managed Services maintenance Aug 2, 2026 16:00-18:00 UTC

Rescheduled: Managed Services Maintenance scheduled for 19 July 2026 Aug 2, 2026 16:00-18:00 UTC

Threat Intelligence (BrightCloud) - Virginia Database Maintenance scheduled for 3 August 2026 Aug 3, 2026 03:30-07:30 UTC

Threat Intelligence (BrightCloud) - Mumbai Database Maintenance scheduled for 3 August 2026 Aug 3, 2026 19:30-23:30 UTC

Threat Intelligence (BrightCloud) - Oregon Database Maintenance scheduled for 4 August 2026 Aug 4, 2026 03:30-07:30 UTC

Core Endpoint Backup Blue Vault Application Maintenance scheduled for 4 August 2026 Aug 4, 2026 21:00 - Aug 5, 2026 01:00 UTC

Threat Intelligence (BrightCloud) - Ireland Database Maintenance scheduled for 4 August 2026 Aug 4, 2026 21:30 - Aug 5, 2026 01:30 UTC

IM3953970 - Certificate Renewal Aug 5, 2026 09:00-10:00 UTC

Core Endpoint Backup Red-US Vault Application Maintenance scheduled for 5 August 2026 Aug 5, 2026 21:00 - Aug 6, 2026 01:00 UTC

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Regular Software Update - 26.3.2 Aug 7, 2026 11:00-15:00 UTC

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Regular Software Update - 26.3.2 Aug 7, 2026 13:30-17:30 UTC

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Regular Software Update - 26.3.2 Aug 7, 2026 15:30-19:30 UTC

System Maintenance scheduled for 8 August 2026 Aug 8, 2026 12:00-16:00 UTC

System Maintenance scheduled for 9 August 2026 Aug 9, 2026 00:00-12:00 UTC

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 01:00-05:00 UTC

Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Regular Software Update - 26.3.2 Aug 9, 2026 03:00-07:00 UTC

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 05:00-09:00 UTC

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 05:00-09:00 UTC

Oregon US42 Application Maintenance scheduled for 9 August 2026 Aug 9, 2026 07:00-11:00 UTC

Core Archive for SAP® Solutions - EU (archive.opentext.eu) Regular Software Update - 26.3.2 Aug 9, 2026 14:00-18:00 UTC

Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 14:00-18:00 UTC

IM3953978 - Certificate Renewal Aug 9, 2026 16:00-18:00 UTC

C2291477 - Database maintenance Aug 9, 2026 16:00-19:00 UTC

Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Regular Software Update - 26.3.2 Aug 9, 2026 16:00-20:00 UTC

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 16:30-20:30 UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 18:00-22:00 UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.3.2 Aug 9, 2026 18:00-22:00 UTC

C2307994 - Software maintenance Aug 15, 2026 22:00 - Aug 16, 2026 02:00 UTC

Past Incidents

Jul 29, 2026

Jul 28, 2026

Jul 27, 2026

Jul 26, 2026

Jul 25, 2026

Jul 24, 2026

Jul 23, 2026

Jul 22, 2026

Jul 21, 2026

Jul 20, 2026

Jul 19, 2026

Jul 18, 2026

Jul 17, 2026

Jul 16, 2026

Jul 15, 2026

Database Maintenance scheduled for 26 July 2026 Jul `26`, `2026` `02:00`-`06:00` UTC

Core Endpoint Backup Red-US2 Vault Application Maintenance scheduled for 29 July 2026 Jul `29`, `2026` `21:00` - Jul `30`, `2026` `01:00` UTC

Core Fax - US and XM SendSecure Network Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `00:00`-`04:00` UTC

Core Fax - CA and XM SendSecure - Canada Network Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `00:00`-`04:00` UTC

Core Signature 26.3 deployment to Prod NA and CA Jul `30`, `2026` `02:30`-`06:30` UTC

Core Share CA Software Release Deployment 26.3.1 Jul `30`, `2026` `04:00`-`06:00` UTC

RESCHEDULED: OpenText™ Core Content Management EU (corecontent.eu.opentext.com) 26.3.2 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors EU (corecontent.eu.opentext.com) 26.3 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.us.opentext.com) 26.3 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

RESCHEDULED: OpenText™ Core Content Management US (corecontent.us.opentext.com) 26.3.2 is on its way! Jul `30`, `2026` `06:00`-`19:00` UTC

São Paulo BR14 Urgent Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `07:00`-`08:00` UTC

Oregon US24 Urgent Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `07:00`-`08:00` UTC

Server Backup US West (Chandler) System Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `12:00`-`23:59` UTC

Threat Intelligence (BrightCloud) - Tokyo Database Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `15:30`-`19:30` UTC

Core Endpoint Backup Red-APAC Vault Application Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `18:00`-`22:00` UTC

Core Share EU Software Release Deployment 26.3.1 Jul `30`, `2026` `20:00`-`22:00` UTC

Threat Intelligence (BrightCloud) - Frankfurt Database Maintenance scheduled for 30 July 2026 Jul `30`, `2026` `22:30` - Jul `31`, `2026` `02:30` UTC

RESCHEDULED: OpenText™ Core Content Management US (ot2cm.ot2.opentext.com) 26.3.2 is on its way! Jul `31`, `2026` `00:00`-`04:00` UTC

RESCHEDULED: OpenText™ Core Content Management for SAP® SuccessFactors US (corecontent.ot2.opentext.com) 26.3 is on its way! Jul `31`, `2026` `00:00`-`04:00` UTC

Core Share NA Software Release Deployment 26.3.1 Jul `31`, `2026` `04:00`-`06:00` UTC

IM3951040 and C2310659 – Certificate Renewal Aug `2`, `2026` `15:00`-`20:30` UTC

Rescheduled: C2262279 - Database maintenance Aug `2`, `2026` `16:00`-`20:00` UTC

Rescheduled: C2271702 - Managed Services maintenance Aug `2`, `2026` `16:00`-`18:00` UTC

Rescheduled: Managed Services Maintenance scheduled for 19 July 2026 Aug `2`, `2026` `16:00`-`18:00` UTC

Threat Intelligence (BrightCloud) - Virginia Database Maintenance scheduled for 3 August 2026 Aug `3`, `2026` `03:30`-`07:30` UTC

Threat Intelligence (BrightCloud) - Mumbai Database Maintenance scheduled for 3 August 2026 Aug `3`, `2026` `19:30`-`23:30` UTC

Threat Intelligence (BrightCloud) - Oregon Database Maintenance scheduled for 4 August 2026 Aug `4`, `2026` `03:30`-`07:30` UTC

Core Endpoint Backup Blue Vault Application Maintenance scheduled for 4 August 2026 Aug `4`, `2026` `21:00` - Aug `5`, `2026` `01:00` UTC

Threat Intelligence (BrightCloud) - Ireland Database Maintenance scheduled for 4 August 2026 Aug `4`, `2026` `21:30` - Aug `5`, `2026` `01:30` UTC

IM3953970 - Certificate Renewal Aug `5`, `2026` `09:00`-`10:00` UTC

Core Endpoint Backup Red-US Vault Application Maintenance scheduled for 5 August 2026 Aug `5`, `2026` `21:00` - Aug `6`, `2026` `01:00` UTC

Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud) Regular Software Update - 26.3.2 Aug `7`, `2026` `11:00`-`15:00` UTC

Core Archive for SAP® Solutions - JP (archive.jp.opentext.cloud) Regular Software Update - 26.3.2 Aug `7`, `2026` `13:30`-`17:30` UTC

Core Archive for SAP® Solutions - SG (archive.sg.opentext.cloud) Regular Software Update - 26.3.2 Aug `7`, `2026` `15:30`-`19:30` UTC

System Maintenance scheduled for 8 August 2026 Aug `8`, `2026` `12:00`-`16:00` UTC

System Maintenance scheduled for 9 August 2026 Aug `9`, `2026` `00:00`-`12:00` UTC

Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `01:00`-`05:00` UTC

Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Regular Software Update - 26.3.2 Aug `9`, `2026` `03:00`-`07:00` UTC

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `05:00`-`09:00` UTC

Core Archive for SAP® Solutions - CA (archive.ca.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `05:00`-`09:00` UTC

Oregon US42 Application Maintenance scheduled for 9 August 2026 Aug `9`, `2026` `07:00`-`11:00` UTC

Core Archive for SAP® Solutions - EU (archive.opentext.eu) Regular Software Update - 26.3.2 Aug `9`, `2026` `14:00`-`18:00` UTC

Core Archive for SAP® Solutions - DE2 (archive.de2.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `14:00`-`18:00` UTC

IM3953978 - Certificate Renewal Aug `9`, `2026` `16:00`-`18:00` UTC

C2291477 - Database maintenance Aug `9`, `2026` `16:00`-`19:00` UTC

Core Archive for SAP® Solutions - CH (archive.emea.opentext.com) Regular Software Update - 26.3.2 Aug `9`, `2026` `16:00`-`20:00` UTC

Core Archive for SAP® Solutions - IN (archive.in.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `16:30`-`20:30` UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `18:00`-`22:00` UTC

Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud) Regular Software Update - 26.3.2 Aug `9`, `2026` `18:00`-`22:00` UTC

C2307994 - Software maintenance Aug `15`, `2026` `22:00` - Aug `16`, `2026` `02:00` UTC

Jul `29`, `2026`

Jul `28`, `2026`

Jul `27`, `2026`

Jul `26`, `2026`

Jul `25`, `2026`

Jul `24`, `2026`

Jul `23`, `2026`

Jul `22`, `2026`

Jul `21`, `2026`

Jul `20`, `2026`

Jul `19`, `2026`

Jul `18`, `2026`

Jul `17`, `2026`

Jul `16`, `2026`

Jul `15`, `2026`