Cloud Fax services, Core Messaging, and EDI North America Network Maintenance scheduled for 5 December 2026

Scheduled for Dec 5, 23:00 UTC  -  Dec 6, 07:00 UTC

Scheduled

On 5 December 2026, from 23:00 UTC to 6 December 2026 at 07:00 UTC, a firewall upgrade network maintenance has been scheduled that will affect these services:

• OpenText Core Messaging (Pre-production)
• OpenText Core Messaging - Email (NA)
• OpenText Core Messaging - SMS (NA)
• OpenText Core Messaging - Voice (NA)
• OpenText Desktop Messaging BMS (NA)
• OpenText EasyLink GMS (NA)
• OpenText Fax Cloud Connect (RightFax) (NA)
• OpenText Fax Cloud Connect (RightFax) - Ashburn
• OpenText Fax2Mail (NA)
• OpenText Fax2Mail (Pre-production)
• OpenText Fax2Mail - Ashburn
• OpenText ICC
• OpenText Production Messaging (NA)
• OpenText REST API (NA)
• OpenText SOAP API (NA)
• OpenText TradeGateway

No service interruption is anticipated during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service; you may contact your support service desk team.

Tracking Number: C2346568
Posted Nov 05, 2026 - 18:24 UTC
This scheduled maintenance affects: Cloud Fax services North America (Desktop Messaging BMS, Fax Cloud Connect (RightFax), Fax Cloud Connect (RightFax) - Ashburn, Fax2Mail, Fax2Mail - Ashburn, Production Messaging, REST API, SOAP API) and Core Messaging US (Core Messaging - Email, Core Messaging - SMS, Core Messaging - Voice, REST API, SOAP API).
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