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Aviator IoT
Operational
B2B Connect
Operational
Carbonite® Backup for Microsoft 365 Portal
Operational
Cloud Fax services APAC
Operational
Desktop Messaging BMS
Operational
XM SendSecure
Operational
Cloud Fax services Europe
Operational
Desktop Messaging BMS
Operational
Fax Cloud Connect
Operational
Fax2Mail
Operational
MyPortal
Operational
Production Messaging
Operational
REST API
Operational
SOAP API
Operational
XM SendSecure
Operational
Cloud Fax services North America
Operational
Desktop Messaging BMS
Operational
Fax Cloud Connect
Operational
Fax Cloud Connect - Ashburn
Operational
Fax2Mail
Operational
Fax2Mail - Ashburn
Operational
MyPortal
Operational
Production Messaging
Operational
REST API
Operational
SOAP API
Operational
XM SendSecure
Operational
XM SendSecure - Canada
Operational
Core Australia
Operational
Core Capture
Operational
Core Capture for SAP® Solutions
Operational
Core Collaboration for Engineering
Operational
Core Content Management
Operational
Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
Operational
Core Communications
Operational
Core Compliance
Operational
Core Journey
Operational
Core Platform - Admin Center
Operational
Core Platform - Content Transformation and Injection Services
Operational
Core Platform - Entitlement & Tenancy Service
Operational
Core Platform - Eventing
Operational
Core Platform - Forms
Operational
Core Platform - Information Storage
Operational
Core Platform - Metadata
Operational
Core Platform - Online Editing Service
Operational
The urgent maintenance for Threat Intelligence (BrightCloud) - Ireland and Frankfurt that was originally scheduled for 16 February 2026 from 19:30 to 17 February 2026 at 04:30 UTC has been rescheduled to 16 February 2026 from 21:30 to 17 February 2026 at 14:30 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Tracking Number: C2240627 Posted on
Feb 12, 2026 - 17:35 UTC
The urgent maintenance originally scheduled for 18 February 2026 from 01:30 to 20:30 UTC has been rescheduled to 18 February 2026 from 01:30 to 22:00 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Tracking Number: C2240628 Posted on
Feb 12, 2026 - 17:40 UTC
Core Endpoint Protection will be undergoing software maintenance beginning 18 February 2026, at 13:00 UTC and ending on 12 March 2026, at 22:00 UTC.
During this window, the endpoint agent system will update the agent version to 9.0.43.58 and core version to 1.13.0.11. The update will occur silently in the background, and no service interruption is anticipated during this timeframe. In the unlikely event that you experience an issue, please contact Webroot Support.
Services affected: OpenText Fax Cloud Connect API (Formerly - RightFax Connect) - Production
Impact: After 19 February 2026, customers and their trading partners may be unable to securely connect to production OpenText Fax Cloud Connect API (Formerly - RightFax Connect) if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Feb 11, 2026 - 21:21 UTC
The urgent maintenance originally scheduled for 19 February 2026 from 03:30 to 16:00 UTC has been rescheduled to 19 February 2026 from 03:30 to 19:00 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Tracking Number: C2240631 Posted on
Feb 12, 2026 - 17:45 UTC
Intermittent service interruptions are expected to occur in the Ashburn data center throughout this timeframe.
Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service. However, there may be a brief interruption when the failover occurs.
Tracking Number: C2245999 Posted on
Jan 22, 2026 - 21:00 UTC
Server Backup Canada (Mississauga) will be undergoing system maintenance on 23 February 2026 from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2254383 Posted on
Feb 13, 2026 - 21:11 UTC
Server Backup EU (Amstelveen) and Server Backup UK (Bracknell) will be undergoing system maintenance on 24 February 2026 from 12:00 to 18:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2254388 Posted on
Feb 13, 2026 - 21:15 UTC
Server Backup US East (Boyers) will be undergoing system maintenance on 24 February 2026, from 12:00 to 20:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2254400 Posted on
Feb 13, 2026 - 21:35 UTC
Server Backup US East (Ashburn) will be undergoing system maintenance on 25 February 2026, from 12:00 to 23:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2254398 Posted on
Feb 13, 2026 - 21:30 UTC
Server Backup US West (Chandler) will be undergoing system maintenance on 26 February 2026 from 12:00 to 23:59 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2254390 Posted on
Feb 13, 2026 - 21:20 UTC
Services affected: Production OpenText Liaison DXP AS2 and FTPS
Impact: After 26 February 2026, customers and their trading partners may be unable to securely connect to Production OpenText Liaison DXP AS2 and FTPS if the new certificate is not installed according to your local network/application processes. Posted on
Jan 26, 2026 - 05:39 UTC
Services Affected: • Odette File Transfer Protocol (OFTP) • OpenText Alloy (EU) • OpenText Lens for Alloy (EU) • OpenText Lens for ANI • OpenText Lens for DXP • OpenText Lens for Liaison VAN • OpenText Liaison ANI • OpenText Liaison ANI - Classic SupplierWeb • OpenText Liaison ANI - SupplierWeb • OpenText Liaison ANI WebTransfer • OpenText Protect - TaaS (EU)
Impact: Intermittent service interruptions are expected to occur throughout this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 5 April 2026. An updated post will be made if the backup date is required.
Tracking Number: C2242524 Posted on
Jan 27, 2026 - 08:45 UTC
Update -
The network maintenance originally scheduled for 8 February 2026 from 3:00 to 11:00 UTC has been rescheduled to 8 March 2026 from 3:00 to 11:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 22 March 2026. An updated post will be made if the backup date is required.
Tracking Number: C1975176
Jan 13, 2026 - 11:53 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
Jan 06, 2026 - 23:18 UTC
The network maintenance originally scheduled for 8 February from 3:00 to 11:00 UTC has been rescheduled to 8 March 2026 from 3:00 to 11:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
- Desktop Messaging BMS
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 22 March 2026. An updated post will be made if the backup date is required
Tracking Number: C1975176 Posted on
Jan 13, 2026 - 11:22 UTC
Impact: While services are expected to remain available during the maintenance window, users may encounter brief periods of degraded performance or intermittent connectivity during the 1st hour of the maintenance window. Posted on
Feb 06, 2026 - 07:38 UTC
Desktop Messaging BMS will be undergoing system maintenance on 8 March 2026 from 03:00 to 07:00 UTC.
While services are expected to remain available during the maintenance window, users may encounter brief periods of degraded performance or intermittent connectivity during the 1st hour of the maintenance window.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 15 March 2026. An updated post will be made if the backup date is required.
Tracking Number: C2249786 Posted on
Feb 06, 2026 - 07:41 UTC
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The system maintenance originally scheduled for 15 February 2026 from 03:00 to 09:00 UTC has been rescheduled to 8 March 2026 from 03:00 to 09:00 UTC. Service will be unavailable during this timeframe.
Tracking Number: C2185149 Posted on
Feb 10, 2026 - 05:47 UTC
Impact: After 8 March 2026, customers and their trading partners may be unable to securely connect to production Liaison VAN AS2, Athena, and SoftShare services via HTTPS if the new certificate is not installed according to your local network/application processes.
Signing and Encryption certificates are not impacted. Posted on
Feb 05, 2026 - 09:01 UTC
Impact: After 10 March 2026, customers and their trading partners may be unable to securely connect to the pre-production AS2B NA service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Feb 13, 2026 - 20:08 UTC
Impact: After 10 March 2026, customers and their trading partners may be unable to securely connect to the pre-production/production OpenText product name service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Feb 09, 2026 - 19:05 UTC
Impact: After 11 March 2026, customers and their trading partners may be unable to securely connect to production WebSpan FTPS service if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted. Posted on
Feb 05, 2026 - 08:15 UTC
Services affected: OpenText Trading Grid Messaging Service (TGMS) Zengin Communications Protocol - Pre-Production
Impact: After 12 March 2026, customers and their trading partners may be unable to securely connect to the to pre-production OpenText TGMS Zengin Communications Protocol service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team. Posted on
Feb 13, 2026 - 18:30 UTC
Impact: After 12 March 2026, customers and their trading partners may be unable to securely connect to production Alloy North America AS2, AS2- MFT, Conveyor MFT, Launcher, MBOX, SOAP, and TAAS services if the new certificate is not installed according to your local network/application processes. Posted on
Feb 09, 2026 - 11:36 UTC
On 14 March 2026, from 11:00 to 22:00 UTC, a system maintenance has been scheduled that will affect these services: - Core Messaging - Email - Core Messaging - SMS - Fax Cloud Connect - Fax2Mail - Production Messaging
Intermittent service interruptions are expected to occur throughout this timeframe.
Tracking Number: C2253862 Posted on
Feb 13, 2026 - 18:32 UTC
• Odette File Transfer Protocol (OFTP) • OpenText Alloy (EU) • OpenText Lens for Alloy (EU) • OpenText Lens for ANI • OpenText Lens for DXP • OpenText Lens for Liaison VAN • OpenText Liaison ANI • OpenText Liaison ANI - Classic SupplierWeb • OpenText Liaison ANI - SupplierWeb • OpenText Liaison ANI WebTransfer • OpenText Protect - TaaS (EU)
Impact: Intermittent service interruptions are expected to occur throughout this timeframe. Posted on
Feb 02, 2026 - 06:05 UTC
On 22 March 2026 from 3:00 to 11:00 UTC a network maintenance has been scheduled that will affect these services:
Desktop Messaging - BMS Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Core Capture (capture.ot2.opentext.com) Core Capture (corecapture.us.opentext.com) Core Capture for SAP® Solutions (capture.ot2.opentext.com) Core Capture for SAP® Solutions (corecapture.us.opentext.com) Core Collaboration for Engineering Core Collaboration for Engineering (xchange.us.opentext.com) Core Communications Core Compliance Core Content Management Core Content Management (corecontent.us.opentext.com) Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Core Digital Asset Management (coredam.us.opentext.com) Core for Capital Projects Core Journey (journey.us.opentext.com) Core Platform - Admin Center Core Platform - Content Transformation and Injection Services Core Platform - Eventing Core Platform - Entitlement & Tenancy Service Core Platform - Forms Core Platform - Information Storage Core Platform - Metadata Core Platform - Metadata (cms.us.opentext.com) Core Platform - Online Editing Service Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Core Platform – Process Automation (Workflow, Decision, Case Management) Core Platform - Retention Service Core Platform - Search Core Platform - Viewing & Transformation Core Process Automation Core Process Automation (corecase.us.opentext.com) Developer Experience - Thrust API Bundle Information Intelligence - Thrust API Signature Service – Thrust API Core Share US Core Signature add-on for Core Share - US Core Signature add-on for Content Suite Platform/xECM - US Core Signature add-on for Content Suite Platform/xECM - US Core Signature Standalone - US
Intermittent service interruptions are expected to occur throughout this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 12 April 2026. An updated post will be made if the backup date is required.
Tracking Number: C2215854 Posted on
Jan 12, 2026 - 06:22 UTC
On 12 April 2026 from 3:00 to 11:00 UTC a network maintenance has been scheduled that will affect these services:
Desktop Messaging - BMS Core Archive for SAP® Solutions - NA (archive.na.opentext.com) Core Capture (capture.ot2.opentext.com) Core Capture (corecapture.us.opentext.com) Core Capture for SAP® Solutions (capture.ot2.opentext.com) Core Capture for SAP® Solutions (corecapture.us.opentext.com) Core Collaboration for Engineering Core Collaboration for Engineering (xchange.us.opentext.com) Core Communications Core Compliance Core Content Management Core Content Management (corecontent.us.opentext.com) Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText Core Digital Asset Management (coredam.us.opentext.com) Core for Capital Projects Core Journey (journey.us.opentext.com) Core Platform - Admin Center Core Platform - Content Transformation and Injection Services Core Platform - Eventing Core Platform - Entitlement & Tenancy Service Core Platform - Forms Core Platform - Information Storage Core Platform - Metadata Core Platform - Metadata (cms.us.opentext.com) Core Platform - Online Editing Service Core Platform - OpenText Directory Services (otdsauth.ot2.opentext.com) Core Platform - OpenText Directory Services (otdsauth.us.opentext.com) Core Platform – Process Automation (Workflow, Decision, Case Management) Core Platform - Retention Service Core Platform - Search Core Platform - Viewing & Transformation Core Process Automation Core Process Automation (corecase.us.opentext.com) Developer Experience - Thrust API Bundle Information Intelligence - Thrust API Signature Service – Thrust API Core Share US Core Signature add-on for Core Share - US Core Signature add-on for Content Suite Platform/xECM - US Core Signature add-on for Content Suite Platform/xECM - US Core Signature Standalone - US
Intermittent service interruptions are expected to occur throughout this timeframe.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 26 April 2026. An updated post will be made if the backup date is required.
Tracking Number: C2069162 Posted on
Jan 12, 2026 - 06:02 UTC
Resolved -
Core Archive for SAP® Solutions CH (archive.emea.opentext.com) was inaccessible. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3870955
Feb 15, 23:29 UTC
Monitoring -
Core Archive for SAP® Solutions CH (archive.emea.opentext.com) was inaccessible. Service has been restored and monitoring is in progress. We appreciate your patience.
Tracking Number: IM3870955
Feb 15, 23:20 UTC
Identified -
Core Archive for SAP® Solutions CH (archive.emea.opentext.com) is inaccessible. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.
Tracking Number: IM3870955
Feb 15, 22:43 UTC
Update -
Core Archive for SAP® Solutions CH (archive.emea.opentext.com) is inaccessible. Teams are assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3870955
Feb 15, 21:42 UTC
Investigating -
Core Archive for SAP® Solutions CH (archive.emea.opentext.com) is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Completed -
The scheduled maintenance has been completed.
Feb 15, 22:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 14:00 UTC
Update -
We need to extend the maintenance window by an additional 4 hours due to newly identified database operations, bringing the total maintenance duration to 8 hours.
This extension is required to support the upcoming release and to ensure continued system stability and reliability.
EU (archive.opentext.eu) Prod - February 15, 2026 - 14:00 - 22:00 GMT
Feb 12, 17:32 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 12, 17:08 UTC
Update -
We need to extend the maintenance window by an additional 4 hours due to newly identified database operations, bringing the total maintenance duration to 8 hours.
This extension is required to support the upcoming release and to ensure continued system stability and reliability.
EU (archive.opentext.eu) Prod - February 15, 2026 - 14:00 - 22:00 GMT
Feb 12, 17:06 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 12, 16:57 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 5, 19:45 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 5, 19:42 UTC
Scheduled -
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance.
We need to extend the maintenance window by an additional 4 hours due to newly identified database operations, bringing the total maintenance duration to 8 hours.
This extension is required to support the upcoming release and to ensure continued system stability and reliability.
EU (archive.opentext.eu) Prod - February 15, 2026 - 14:00 - 22:00 GMT
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:39 UTC
Completed -
As communicated earlier this maintenance has been cancelled
Feb 15, 20:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:00 UTC
Update -
Please note that the release deployment originally scheduled for this weekend has been postponed.
During final pre-deployment validation, we identified a technical issue that requires additional remediation to ensure system stability. As a result, we have decided to delay the deployment.
There is no impact to current production services. We are actively addressing the issue and will provide an updated deployment schedule once remediation and validation are complete.
We apologize for the inconvenience and appreciate your understanding.
Feb 13, 14:51 UTC
Scheduled -
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance.
EU (archive.de.opentext.cloud) Prod - February 15, 2026 - 18:00 - 22:00 GMT
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:15 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 16:30 UTC
Scheduled -
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance.
IN (archive.in.opentext.cloud) Prod - February 15, 2026 - 16:30 - 20:30 GMT
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:23 UTC
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:27 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 16:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 13:00 UTC
Scheduled -
Services affected: OpenText Fax2Mail - Production
Impact: After 15 February 2026, customers and their trading partners may be unable to securely connect to production OpenText Fax2Mail via mail.fax2mail.com and sxf2mmailins.fax2mail.com if the new certificate is not installed according to your local network/application processes.
Jan 16, 20:04 UTC
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 17:58 UTC
Resolved -
Core Archive for SAP® Solutions NA was inaccessible. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3870756
Feb 15, 09:27 UTC
Identified -
Core Archive for SAP® Solutions NA is currently inaccessible. The issue has been identified. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Completed -
The scheduled maintenance has been completed.
Feb 15, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:00 UTC
Scheduled -
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance.
CA (archive.ca.opentext.cloud) Prod - February 15, 2026 - 05:00 - 09:00 GMT
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:13 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 03:01 UTC
Scheduled -
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance.
NA (archive.na.opentext.com) Prod - February 15, 2026 - 03:00 - 07:00 GMT
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:10 UTC
Impact: After 15 February 2026, customers and their trading partners may be unable to securely connect to the pre-production/production OpenText product name service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Jan 15, 21:24 UTC
Completed -
The scheduled maintenance has been completed.
Feb 15, 06:50 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 03:00 UTC
Update -
Cloud Fax Services North America will be undergoing hardware maintenance on 15 February 2026 from 3:00 to 7:00 UTC. Service will be degraded during this timeframe.
- Desktop Messaging BMS
Tracking Number: C2236468
Jan 15, 06:26 UTC
Scheduled -
Cloud Fax Services North America will be undergoing hardware maintenance on 15 February 2026 from 3:00 to 7:00 UTC. Service will be degraded during this timeframe.
Completed -
The scheduled maintenance has been completed.
Feb 15, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 01:00 UTC
Scheduled -
We will be undergoing scheduled software update during this time. All services will be unavailable during this maintenance.
US (archive.us.opentext.cloud) Prod - February 15, 2026 - 01:00 - 05:00 GMT
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 18:08 UTC
Completed -
The scheduled maintenance has been completed.
Feb 14, 05:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:30 UTC
Scheduled -
The urgent maintenance for Threat Intelligence (BrightCloud) - Mumbai that was originally scheduled for 10 February 2026 from 21:30 to 11 February 2026 at 06:00 UTC has been rescheduled to 13 February 2026 from 19:30 to 14 February 2026 at 06:00 UTC.
No service interruption is expected during this timeframe. In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Jan 27, 17:54 UTC
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Feb 13, 13:30 UTC
Resolved -
This incident has been resolved.
Feb 13, 16:14 UTC
Monitoring -
All users identified as affected by this incident have been notified. Thank you for your patience throughout.
Feb 12, 21:08 UTC
Update -
Some mailboxes are still experiencing access issues, and we understand the impact this is having. Our teams are treating this as a top‑priority incident and are actively working to resolve the issue as quickly as possible. We sincerely apologize for the continued disruption and appreciate your patience while we work toward resolution. Tracking Number: IM3867884
Feb 11, 13:36 UTC
Update -
While access has been restored for many users, some mailboxes are still currently impacted. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3867884
Feb 10, 17:20 UTC
Investigating -
Zix - Hosted Exchange (HEX) is currently experiencing an issue with some users unable to access their mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3867884
Feb 10, 14:57 UTC
Pre-Production Maintenance Schedule ----------------------------------------------------------------- NA (Li3) Pre-Prod - February 3, 2026 - 11:00 to 15:00 GMT EMEA (AM3) Pre-Prod - February 10, 2026 - 10:00 to 14:00 GMT APAC (Syd) Pre-Prod - February 3, 2026 - 14:00 to 18:00 GMT
Feb 13, 11:00 UTC
Resolved -
Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience.
Tracking Number: 5196965
Feb 12, 19:32 UTC
Monitoring -
Core EDR/MDR experienced service degradation. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: 5196965
Feb 12, 18:29 UTC
Update -
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: 5196965
Feb 12, 16:28 UTC
Update -
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Tracking Number: 5196965
Feb 12, 15:28 UTC
Identified -
Core EDR/MDR is currently experiencing service degradation. Workflows may not run as expected in the UK data center. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Resolved -
Core EDR/MDR operations have returned to normal, and all workflows are running as expected and no further service degradation is observed. This incident is now resolved.
Our team will continue to observe post‑recovery metrics to ensure ongoing stability.
Tracking Number: 5196965
Feb 12, 06:07 UTC
Update -
Workflows have resumed normal operation; however, the platform is still experiencing partial service degradation. The team is actively monitoring system metrics and performance behavior to ensure stability.
Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: 5196965
Feb 12, 03:08 UTC
Monitoring -
Workflows have resumed normal operation; however, the platform is still experiencing partial service degradation. The team is actively monitoring system metrics and performance behavior to ensure stability.
Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: 5196965
Feb 12, 00:07 UTC
Update -
Core EDR/MDR is currently experiencing service degradation. Workflows are not running as expected. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Tracking Number: 5196965
Feb 11, 22:34 UTC
Update -
Core EDR/MDR is currently experiencing service degradation. Workflows are not running as expected. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Tracking Number: 5196965
Feb 11, 21:35 UTC
Identified -
Core EDR/MDR is currently experiencing service degradation. Workflows are not running as expected. Teams have identified the cause and are working to resolve the issue.
Please be advised that workflows for malware remediation may not function, and manual remediation may be required. We appreciate your patience.
Resolved -
Alloy North America were unable to send documents. We observed health check failures on our Alloy AS2 server. The issue is now resolved. Please resend transactions that were sent from 11 February 2026 at 11:30 PM GMT. We appreciate your patience.
Completed -
The scheduled maintenance has been completed.
Feb 11, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 14:01 UTC
Scheduled -
Note: As previously communicated on June 17, 2025, the change originally scheduled for July 16, 2025, did not occur as planned. The implementation has now been rescheduled for February 11, 2026. Please see below for details.
Customer advisory
Support for weak TLS/SSL cipher suites will end on February 11, 2026, for OpenText™ Core Share customers using Active Directory Federation Services (ADFS).
Systems affected • OpenText™ Core Share AU • OpenText™ Core Share CA • OpenText™ Core Share EU • OpenText™ Core Share US
Details Effective February 11, 2026, OpenText will no longer support weak TLS/SSL cipher suites to establish a secure connection with its Core Share service.
Impact Once support for weak TLS/SSL cipher suites ends, customers not using strong cipher suites may face the following issues: • SSO login failures • User synchronization failures • Errors in Active Directory Federation Services (ADFS) when relying on third-party trusts to connect to OpenText Core Share
Action required before February 11, 2026 To ensure continued access to the Core Share service, administrators should use actively supported operating systems and tools and prioritize strong cipher suites on their ADFS servers.
For more information, please refer to Knowledge Base article KB0856008.
More information For more information, contact us through the OpenText™ My Support Portal (My Support sign-in required).
Jan 30, 19:14 UTC
Completed -
The scheduled maintenance has been completed.
Feb 11, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 14:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 30, 16:09 UTC
Scheduled -
Note: As previously communicated on June 17, 2025, the change originally scheduled for July 16, 2025, did not occur as planned. The implementation has now been rescheduled for February 11, 2026. Please see below for details.
Customer advisory
Support for weak TLS/SSL cipher suites will end on February 11, 2026, for OpenText™ Core Share customers using Active Directory Federation Services (ADFS).
Systems affected • OpenText™ Core Share AU • OpenText™ Core Share CA • OpenText™ Core Share EU • OpenText™ Core Share US
Details Effective February 11, 2026, OpenText will no longer support weak TLS/SSL cipher suites to establish a secure connection with its Core Share service.
Impact Once support for weak TLS/SSL cipher suites ends, customers not using strong cipher suites may face the following issues: • SSO login failures • User synchronization failures • Errors in Active Directory Federation Services (ADFS) when relying on third-party trusts to connect to OpenText Core Share
Action required before February 11, 2026 To ensure continued access to the Core Share service, administrators should use actively supported operating systems and tools and prioritize strong cipher suites on their ADFS servers.
For more information, please refer to Knowledge Base article KB0856008.
More information For more information, contact us through the OpenText™ My Support Portal (My Support sign-in required).
Jan 30, 15:39 UTC
Impact: After 10 February 2026, customers and their trading partners may be unable to securely connect to pre-production OpenText TGMS SMG FTPS via ftps.tradinggrid.gxs.com if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team
Jan 16, 15:08 UTC
Completed -
The scheduled maintenance has been completed.
Feb 9, 21:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:02 UTC
Scheduled -
Desktop Messaging BMS Hardware Maintenance scheduled for 8 February 2026
Desktop Messaging BMS will be undergoing hardware maintenance on 8 February 2026 from 03:00 to 07:00 UTC. Intermittent service interruptions may occur throughout this timeframe.
Completed -
The urgent maintenance originally planned for 19 February 2026 from 03:30 to 16:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2240631
Feb 9, 17:25 UTC
Scheduled -
The urgent maintenance originally scheduled for 27 January 2026 from 08:30 to 28 January 2026 at 11:30 UTC has been rescheduled to 19 February 2026 from 03:30 to 16:00 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Completed -
The urgent maintenance originally planned for 18 February 2026 from 01:30 to 20:30 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2240628
Feb 9, 17:20 UTC
Scheduled -
The urgent maintenance originally scheduled for 27 January 2026 from 12:30 to 28 January 2026 at 08:30 UTC has been rescheduled to 18 February 2026 from 01:30 to 20:30 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Completed -
The urgent maintenance originally planned for 16 February 2026 from 19:30 to 17 February 2026 at 04:30 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2240627
Feb 9, 17:15 UTC
Scheduled -
The urgent maintenance originally scheduled for 26 January 2026 from 19:30 to 27 January 2026 at 05:30 UTC has been rescheduled to 16 February 2026 from 19:30 to 17 February 2026 at 04:30 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team. Tracking Number: C2240627
Feb 2, 19:05 UTC
Completed -
The urgent maintenance originally planned for 10 February 2026 from 21:30 to 11 February 2026 at 06:00 UTC has been postponed. More details around the new date will be communicated at a later time. Thank you for your understanding.
Tracking Number: C2240622
Feb 9, 17:11 UTC
Scheduled -
The urgent maintenance originally scheduled for 21 January 2026 from 21:30 to 22 January 2026 at 03:30 UTC has been rescheduled to 10 February 2026 from 21:30 to 11 February 2026 at 06:00 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
Resolved -
Zix Encryption Services - Email Message Privacy (EMP) experienced issues with file uploads and logins. These issues are now resolved.
We appreciate your patience.
Tracking Number: IM3865402
Feb 9, 13:13 UTC
Monitoring -
Zix - Cybersecurity - Zix Encryption Services - Email Message Privacy (EMP) experienced issues with file uploads and login errors. Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number:
Feb 6, 17:35 UTC
Identified -
Zix - Cybersecurity - Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with file uploads and logins. Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3865402
Feb 6, 16:38 UTC
Investigating -
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with file upload. Teams are currently assembled and working to resolve the issue.
Completed -
The scheduled maintenance has been completed.
Feb 8, 15:49 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:00 UTC
Scheduled -
Desktop Messaging BMS will undergo a network maintenance on 8 February 2026, from 03:00 to 11:00 UTC. Brief intermittent service interruptions are expected to occur throughout this timeframe.
If the maintenance cannot be performed on the specified date above, it may be rescheduled for 8 March 2026. An updated post will be made if the backup date is required.
Completed -
The scheduled maintenance has been completed.
Feb 8, 14:57 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 01:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 9, 14:44 UTC
Scheduled -
On 8 February 2026 from 01:00 to 13:00 UTC a system maintenance has been scheduled that will affect these services:
- Fax Cloud Connect - Fax2Mail - Production Messaging
Service will be degraded during this timeframe.
Customers capable of being failed over to out alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.
Note: If you do not use a secure connection to bizlinkp10.tgms.gxs.com, no action is required.
THIS DOES NOT APPLY TO THE SIGNING/ENCRYPTION CERTIFICATE.
Expiring Certificate Information: Certificate Name: bizlinkp10.tgms.gxs.com Expiration Date: 15 February 2026 Serial Number: 38C9DD62B1D5B8888E4835EAFB0E8FE6 Thumbprint: 57b6bffe34846dd313d9ef6433e8d28d222f8c4a
*Please verify certificate serial numbers before making any changes. If you do not use the above certificate, no action is necessary.
Impact: After 8 February 2026, customers and their trading partners may be unable to securely connect to production OpenText Trading Grid Messaging Service (TGMS) Biz via bizlinkp10.tgms.gxs.com if the new certificate is not installed according to your local network/application processes. Signing and Encryption certificates are not impacted.
Completed -
The scheduled maintenance has been completed.
Feb 8, 08:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:01 UTC
Scheduled -
The managed services maintenance originally scheduled for 19 October 2025 from 2:00 to 6:00 UTC has been rescheduled to 8 February 2026 from 3:00 to 7:00 UTC. Service will be degraded during the first 1 hour and 30 minutes of this timeframe.
Completed -
The scheduled maintenance has been completed.
Feb 8, 08:09 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 03:00 UTC
Scheduled -
The managed services maintenance originally scheduled for 19 October 2025 from 02:00 to 6:00 UTC has been rescheduled to 8 February 2026 from 3:00 to 7:00 UTC. Service will be degraded during the first 1 hour and 30 minutes of this timeframe.
Completed -
The scheduled maintenance has been completed.
Feb 8, 05:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 04:01 UTC
Scheduled -
Services affected: OpenText Managed File Transfer Service (MFT) - Production
Impact: After 8 February 2026, customers and their trading partners may be unable to securely connect to the pre-production OpenText MFT service if the new certificate is not installed according to your local network/application processes. Please reference the certificate renewal email for further details. If you have any questions, please contact your OpenText Support Team.
Feb 4, 17:34 UTC
Resolved -
This incident has been resolved.
Feb 6, 19:10 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 6, 11:42 UTC
Update -
The following applications have been resolved:
Core US - Core Collaboration for Engineering (xchange.us.opentext.com) Core US - Core Compliance
Teams are still working on resolving the issues with Core US - Core Content Management & Core US - Core Content Management for SAP® SuccessFactors
Feb 6, 10:32 UTC
Investigating -
We are currently seeing issues with the following application in Core US. Teams are working towards identifying root cause.
Core Collaboration for Engineering (xchange.us.opentext.com) Core Compliance Core Content Management Core Content Management for SAP® SuccessFactors
Feb 6, 10:09 UTC
Resolved -
XM SendSecure - Canada experienced an issue. Clients were unable to send and receive documents. Service has been restored on 5 February 2026 at 16:56 UTC, and the issue is now resolved.
Any transactions that were sent from 4 February 2026 at 00:00 UTC will need to be resent. We apologize for the inconvenience.
Tracking Number: IM3864671
Feb 5, 17:16 UTC
Monitoring -
XM SendSecure - Canada experienced an issue. Clients were unable to send and receive documents. Service has been restored on 5 February 2026 at 16:56 UTC and is now being validated.
Any transactions that were sent from 4 February 2026 at 19:00 UTC will need to be resent. We apologize for the inconvenience.
Tracking Number: IM3864671
Feb 5, 17:08 UTC
Update -
XM SendSecure - Canada is currently experiencing an issue. Clients can log in but are unable to send and receive documents. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3864671
Feb 5, 16:30 UTC
Investigating -
XM SendSecure - Canada is currently experiencing an issue. Clients can log in but are unable to send and receive documents. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Resolved -
Core Archive for SAP® Solutions - US (archive.us.opentext.cloud) experienced an issue that started on 5 February 2026 at 15:30 GMT. Upload/download functionality was unavailable.
Service has been restored at 16:00 GMT, and the issue is now resolved. We appreciate your patience.
Completed -
The scheduled maintenance has been completed.
Feb 3, 21:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 16:00 UTC
Scheduled -
Threat Intelligence (BrightCloud) will be undergoing urgent maintenance on 3 February 2026 from 16:00 to 20:00 UTC. No service interruption is expected during this timeframe.
In the unlikely event that you experience a connectivity issue or degradation of service, you may contact your support service desk team.
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 17:00 UTC
Scheduled -
Core Endpoint Protection will be undergoing software maintenance from 27 January 2026, at 17:00 UTC to 5 February 2026, at 22:00 UTC.
During this window, the endpoint agent system will update the WRYES module to version 1.4.0.4. The update will occur silently in the background, and no service interruption is anticipated during this timeframe. In the unlikely event that you experience an issue, please contact Webroot Support.
Release notes will be posted on the Webroot® Business Release Notes page when the release starts.