Zix Encryption Service (Email Message Privacy) viewing/uploading attachment issue

Incident Report for OpenText

Update

Zix Encryption Service (Email Message Privacy) is experiencing an issue with viewing/uploading attachments. Teams continue to work to resolve the issue and make some headway to alleviate some of the degradation of the service. We appreciate your patience.
Tracking Number: IM3684792
Posted Apr 25, 2025 - 21:56 UTC

Identified

Zix Encryption Service (Email Message Privacy) is experiencing an issue with viewing/uploading attachments. Teams are continuing to work to resolve the issue. We appreciate your patience.
Tracking Number: IM3684792
Posted Apr 25, 2025 - 11:37 UTC

Investigating

Zix Encryption Service (Email Message Privacy) is currently experiencing an issue with viewing/uploading attachments. Teams are continuing to work to obtain a resolution to the issue. We appreciate your patience.
Tracking Number: IM3684792
Posted Apr 24, 2025 - 19:54 UTC

Identified

Zix Encryption Service (Email Message Privacy) is currently experiencing an issue with viewing/uploading attachments. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3684792
Posted Apr 24, 2025 - 15:13 UTC
This incident affects: Zix - Cybersecurity (Zix Encryption Services - Email Message Privacy (EMP)).