Core Messaging Europe is experiencing service unavailability

Incident Report for OpenText

Update

The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Updates for this issue will be sent every 3 hours or if there are significant updates, whichever comes first.

Tracking Number: IM3934421

Posted May 28, 2026 - 16:01 UTC

Update

The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Tracking Number: IM3934421

Posted May 28, 2026 - 15:02 UTC

Investigating

The following services are experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Messaging Data Sovereignty
- Core Messaging - Email
- Core Messaging - SMS
- Core Messaging - Voice
- MyPortal

Tracking Number: IM3934421

Posted May 28, 2026 - 14:03 UTC

This incident affects: Core Messaging Europe (Core Messaging Data Sovereignty, Core Messaging - Email, Core Messaging - SMS, Core Messaging - Voice, MyPortal).