Zix - Hosted Exchange (HEX) - Inbound mail

Incident Report for OpenText

Resolved

This incident has been resolved.

Posted May 05, 2025 - 19:54 UTC

Monitoring

Hosted Exchange (HEX) was experiencing an issue with inbound mail delivery for some mailboxes. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3692378

Posted May 05, 2025 - 16:41 UTC

Investigating

Hosted Exchange (HEX) is currently experiencing an issue with inbound mail delivery for some mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3692378

Posted May 05, 2025 - 14:30 UTC

This incident affected: Zix - Cybersecurity (Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)).