IM3024199 - OpenText Notification Services re experiencing service interruption and message delivery delays

Incident Report for OpenText

Resolved

Notifications Services North America - Notifications - Email and Notifications Services North America - Notifications - SMS were experiencing service degradation and message processing delays. The issue is now resolved. We appreciate your patience.
Posted Aug 03, 2022 - 22:05 UTC

Update

Notifications Services North America - Notifications - Email and Notifications Services North America - Notifications - SMS are experiencing service interruption and message delivery delays. Teams are assembled and troubleshooting the issue. Updates for this issue will be posted every 3 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Aug 03, 2022 - 20:09 UTC

Investigating

Notifications Services North America - Notifications - Email and Notifications Services North America - Notifications - SMS are experiencing service interruption and message delivery delays. Teams are assembled and troubleshooting the issue. No backlogs are present at this time. Current traffic is processing as normal. We appreciate your patience.
Posted Aug 03, 2022 - 19:09 UTC
This incident affected: Core Messaging US (Core Messaging - Email, Core Messaging - SMS).