Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience.
Posted Mar 02, 2026 - 19:04 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 can experience event logs that may not appear as expected in the portal.
All data continues to be processed by the agent. Our engineering team has identified the cause and is working to restore full visibility.
Updates for this issue will be sent every 12 hours or if there are significant updates, whichever comes first.
We appreciate your patience.
Posted Mar 02, 2026 - 13:39 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 can experience event logs that may not appear as expected in the portal.
All data continues to be processed by the agent. Our engineering team has identified the cause and is working to restore full visibility.
The next update will be sent on Monday, March 2, 2026, at 14:00 UTC, or if there are significant updates, whichever comes first.
We appreciate your patience.
Posted Feb 27, 2026 - 22:09 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and is working to resolve the issue. Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Feb 27, 2026 - 14:22 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and is working to resolve the issue. Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Feb 27, 2026 - 08:32 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and is working to resolve the issue. Updates for this issue will be sent every 6 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Feb 27, 2026 - 02:22 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and is working to resolve the issue. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Feb 26, 2026 - 22:26 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and is working to resolve the issue. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Feb 26, 2026 - 18:22 UTC
Update
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and are working to resolve the issue. Updates for this issue will be sent every 4 hours or if there are significant updates, whichever comes first. We appreciate your patience.
Posted Feb 26, 2026 - 14:22 UTC
Identified
Core EDR/MDR is experiencing service degradation. Devices running macOS agent version 2.1.7 may experience incomplete or missing event log ingestion. The team has identified the cause and teams are working to resolve the issue. We appreciate your patience.