Hosted Exchange (HEX) - Reporting delayed inbound email

Incident Report for OpenText

Resolved

Hosted Exchange (HEX) was experiencing an issue with delayed inbound email to some user mailboxes. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3662646
Posted Mar 19, 2025 - 16:54 UTC

Monitoring

Hosted Exchange (HEX) was experiencing an issue with delayed inbound email to some user mailboxes. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3662646
Posted Mar 19, 2025 - 15:23 UTC

Investigating

Hosted Exchange (HEX) is currently experiencing an issue with delayed inbound email to some user mailboxes. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3662646
Posted Mar 19, 2025 - 15:05 UTC
This incident affected: Zix - Cybersecurity (Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)).
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