ETP Link Protection wrap URL are not loading correctly

Incident Report for OpenText

Resolved

This incident has been resolved.

Posted Jun 01, 2026 - 18:11 UTC

Monitoring

We have deployed a hotfix and are seeing improvements in the Link Protection scanning completing. We are currently monitoring to ensure the issue is fully reesolved.

Incident #:IM3936734

Posted Jun 01, 2026 - 17:10 UTC

Update

We have identified the issue and are working with our engineering team to resolve the issue. We are seeing sporadic failures of our Link Protection and are continuing to work towards a resolution.

Incident #:IM3936734

Posted Jun 01, 2026 - 16:15 UTC

Identified

We have identified and issue with the ETP Link Protection service and are working to resolve this issue as soon as possible.

Incident #:IM3936734

Posted Jun 01, 2026 - 15:02 UTC

This incident affected: Zix - Cybersecurity (Zix Threat Protection - Email Threat Protection).