Zix - Hosted Exchange (HEX) - OWA Error

Incident Report for OpenText

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 13:29 UTC

Monitoring

Hosted Exchange (HEX) experienced an issue with some additional mailboxes unable to log into OWA. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3820492
Posted Nov 17, 2025 - 13:34 UTC

Identified

Hosted Exchange (HEX) is currently experiencing an issue with additional mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3820492
Posted Nov 17, 2025 - 11:52 UTC

Monitoring

Hosted Exchange (HEX) experienced an issue with some mailboxes unable to log into OWA. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3820492
Posted Nov 14, 2025 - 15:27 UTC

Investigating

Hosted Exchange (HEX) is currently experiencing an issue with some mailboxes unable to log into OWA. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3820492
Posted Nov 14, 2025 - 11:49 UTC
This incident affected: Zix - Cybersecurity (Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)).