Zix Encryption Services - Email Message Privacy (EMP) domains tied to US Dallas Site 502 cannot log on service

Incident Report for OpenText

Monitoring

Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with portals attached to US Dallas Site 502.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3944733
Posted Jun 15, 2026 - 15:23 UTC

Investigating

Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with portals attached to US Dallas Site 502.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3944733
Posted Jun 15, 2026 - 14:20 UTC
This incident affects: Zix - Cybersecurity (Zix Encryption Services - Email Message Privacy (EMP)).