Frankfurt EU18 experienced service unavailability

Incident Report for OpenText

Resolved

Frankfurt EU18 farm experienced service unavailability. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3964099

Posted Jul 20, 2026 - 14:23 UTC

Monitoring

Frankfurt EU18 farm was experiencing service unavailability. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3964099

Posted Jul 20, 2026 - 13:55 UTC

Investigating

Frankfurt EU18 farm is experiencing service unavailability. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3964099

Posted Jul 20, 2026 - 13:34 UTC

This incident affected: Enterprise Service Management (Frankfurt EU18).