Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 10, 2025 - 00:00 UTC
Update
The Cloud Connect and Fax2Mail software maintenance originally scheduled on 9 August 2025 from 01:00 to 13:00 UTC has been rescheduled to 10 August 2025 from 00:00 to 12:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service. However, there may be a brief interruption when the failover occurs.
Tracking Number: C2186690
Posted Jul 18, 2025 - 18:51 UTC
Update
The notification has been updated to reflect the correct components that are affected by this maintenance. Below is the updated notification. We appreciate your patience.
Fax Cloud Connect and Fax2Mail will be undergoing software maintenance on 9 August 2025 from 01:00 to 13:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service. However, there may be a brief interruption when the failover occurs.
Tracking Number: C2186690
Posted Jul 14, 2025 - 20:30 UTC
Scheduled
Fax Cloud Connect - Ashburn and Fax2Mail - Ashburn will be undergoing software maintenance on 9 August 2025 from 01:00 to 13:00 UTC. Intermittent service interruptions are expected to occur throughout this timeframe.
Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service. However, there may be a brief interruption when the failover occurs.
Tracking Number: C2186690
Posted Jul 10, 2025 - 20:00 UTC
This scheduled maintenance affected: Cloud Fax services North America (Fax Cloud Connect, Fax2Mail).