Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA

Incident Report for OpenText

Resolved

This incident has been resolved.
Posted Oct 07, 2026 - 19:56 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 07, 2026 - 15:27 UTC

Monitoring

Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500.. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM4013681
Posted Oct 07, 2026 - 15:27 UTC

Investigating

Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM4013681
Posted Oct 07, 2026 - 13:53 UTC
This incident affected: Zix - Cybersecurity (Zix Hosted Exchange).
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