Zix Email Continuity Service causing duplicate inbound emails

Incident Report for OpenText

Update

Our engineering team is still working to resolve this issue. We apologize for any inconvenience this may be causing.
Posted Apr 25, 2025 - 13:22 UTC

Investigating

We are currently investigating an issue in which our Email Continuity is causing duplicate emails to be generated back to customers mail servers. We apologize for any inconvenience this may be causing.
Posted Apr 23, 2025 - 13:19 UTC
This incident affects: Zix - Cybersecurity (Zix Email Continuity - Secure Cloud Email Continuity).