Core US services were unavailable

Incident Report for OpenText

Resolved

The following services were unavailable. The issue is now resolved. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Tracking Number: IM4021979

Posted Oct 21, 2026 - 22:18 UTC

Monitoring

The following services were unavailable. Services have been restored and are now being validated. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Tracking Number: IM4021979

Posted Oct 21, 2026 - 21:36 UTC

Update

The following services are currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText

Tracking Number: IM4021979

Posted Oct 21, 2026 - 20:35 UTC

Investigating

Posted Oct 21, 2026 - 19:37 UTC

This incident affected: Core US (Core Collaboration for Engineering (xchange.us.opentext.com), Core Content Management, Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText).