Secure Messaging Portal (ZixPortal) Email sporadic message delivery delays

Incident Report for OpenText

Resolved

Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

The issue is now resolved. We appreciate your patience.

Tracking Number: IM3965742

Posted Jul 22, 2026 - 21:27 UTC

Monitoring

Secure Messaging Portal (ZixPortal) experienced an issue with sporadic message delivery delays.

Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3965742

Posted Jul 22, 2026 - 17:28 UTC

Investigating

Secure Messaging Portal (ZixPortal) is currently experiencing an issue with sporadic message delivery delays.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3965742

Posted Jul 22, 2026 - 16:21 UTC

This incident affected: Zix - Cybersecurity (Secure Messaging Portal (ZixPortal)).