On 19 April 2026 from 3:00 to 9:00 UTC a network maintenance has been scheduled that will affect these services: • Data Center Network Access • Electronic Data Interchange (EDI) • Interconnect Traffic • Messaging Services • OpenText Client Custom Applications • OpenText CSP • OpenText Document Capture and Management (DCM) • OpenText Enterprise Management Services (EMS) Cloud Services • OpenText Messaging Workflow • OpenText Trading Grid (Classic) • OpenText Trading Grid (Classic) using Shared Message Gateway (SMG) • OpenText Trading Grid (NA) • OpenText Trading Grid e-Invoicing • OpenText Trading Grid Intelligence • OpenText Trading Grid Messaging Service (TGMS) • OpenText Trading Grid Online (TGO) • OpenText WebEC • PCI Gateway • VPN Access
Intermittent service interruptions are expected to occur throughout this timeframe.
Please verify your service(s) after the maintenance window to ensure they are operating as expected. If you encounter any issues, contact your OpenText Support Team and reference the tracking number provided below.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 3 May 2026. An updated post will be made if the backup date is required.