Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue

Incident Report for OpenText

Resolved

Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText were experiencing an issue that may have prevented customers from uploading new documents in OCP Canada. The issue is now resolved. We appreciate your patience.

Tracking Number: IM4031673
Posted Nov 05, 2026 - 12:47 UTC

Update

Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM4031673
Posted Nov 05, 2026 - 12:07 UTC

Update

Core Content Management and Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText are experiencing an issue that may prevent customers from uploading new documents in OCP Canada.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM4031673
Posted Nov 05, 2026 - 11:07 UTC

Investigating

We are currently experiencing an issue that may prevent customers from uploading new documents in OCP Canada. The appropriate technical teams have been engaged and are actively investigating the issue with priority.

We apologize for any inconvenience and will provide further updates as the investigation progresses.

Reference: IM4031673
Posted Nov 05, 2026 - 10:07 UTC
This incident affected: Core Canada (Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText).