Data Center network maintenance is scheduled for March 9, 2025, from 17:00 to 19:00 UTC
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Scheduled
On March 9, 2025, from 17:00 to 19:00 UTC OpenText will move internet traffic to new internet routers within the Amstelveen data center.
Note: If the maintenance cannot be performed on March 9th, it will be rescheduled to March 23, 2025, and an updated notification will be sent.
Services affected
This change will affect one or more of your Core Europe and Core US services. Additionally, interconnect traffic between OpenText data centers may be impacted.
• Core Archive for SAP® Solutions
• Core Capture
• Core Capture for SAP Solutions
• Core Process Automation
• Core Digital Asset Management
• Core for Capital Projects
• Core for Federated Compliance
• Core Content Management for SAP® SuccessFactors
• Core Collaboration for Engineering
• Core Journey
• Core Share
• Core Signature Service
• Developer Experience
• Information Intelligence - Thrust API
• Life Sciences Smart View Preview
Impact:
During the maintenance window, there is a potential for service interruption, and service redundancy will be degraded.
In the unlikely event that you experience a connectivity issue or service degradation; you may contact your support service desk team.
Tracking number: C2071648
Posted Jan 28, 2025 - 19:11 UTC
This scheduled maintenance affects: Core US (Core Capture, Core Capture (corecapture.us.opentext.com), Core Capture for SAP® Solutions, Core Capture for SAP® Solutions (corecapture.us.opentext.com), Core Collaboration for Engineering, Core Content Management, Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, Core Digital Asset Management, Core for Capital Projects, Core Compliance, Core Journey, Core Platform - (Search, Workflow, CTIS, Eventing), Core Platform - Admin Center, Core Platform - CMS, Core Platform - CMS (cms.us.opentext.com), Core Platform - CSS, Core Platform - CVT, Core Platform - ETS, Core Platform - OES, Core Platform - OTDS, Core Platform - OTDS (otdsauth.us.opentext.com), Core Process Automation, Core Process Automation (corecase.us.opentext.com), Developer Experience, Information Intelligence - Thrust API, Life Sciences Smart View Preview, Signature Service – Thrust API), Core Europe (Core Capture, Core Capture for SAP® Solutions, Core Collaboration for Engineering, Core Content Management, Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, Core for Capital Projects, Core Compliance, Core Journey, Core Platform - (Search, Workflow, CTIS, Eventing), Core Platform - Admin Center, Core Platform - CMS, Core Platform - CSS, Core Platform - CVT, Core Platform - ETS, Core Platform - OES, Core Platform - OTDS, Core Process Automation, Developer Experience, Information Intelligence - Thrust API, Life Sciences Smart View Preview, Signature Service – Thrust API), Core Signature Service (OCP & CS) (Core Signature add-on for Content Suite Platform/xECM - EU, Core Signature add-on for Content Suite Platform/xECM - US), Core Signature add-on for Content Suite Platform/xECM (OCP & CS) (Core Signature add-on for Content Suite Platform/xECM - EU, Core Signature add-on for Content Suite Platform/xECM - US), Core Share (Core Share - EU, Core Share - US), Core Signature add-on for Core Share (Core Signature add-on for Core Share - EU, Core Signature add-on for Core Share - US), Core Archive for SAP® Solutions | SAP® Archiving and Document Access Core by OpenText (Core Archive for SAP® Solutions - EU, Core Archive for SAP® Solutions - EU (archive.de.opentext.cloud), Core Archive for SAP® Solutions - US), and Core Signature Standalone (Core Signature Standalone - EU, Core Signature Standalone - US).