Enterprise Service Management was experiencing service unavailability.

Incident Report for OpenText

Resolved

Enterprise Service Management was experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. The issue was resolved. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849
Posted Apr 13, 2026 - 13:18 UTC

Update

Enterprise Service Management was experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. The issue is now resolved. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849
Posted Apr 12, 2026 - 18:43 UTC

Update

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849
Posted Apr 12, 2026 - 18:31 UTC

Update

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849
Posted Apr 12, 2026 - 16:08 UTC

Update

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849
Posted Apr 12, 2026 - 14:07 UTC

Investigating

Enterprise Service Management is currently experiencing UCMDB service unavailability. This issue is due to ongoing change that has been extended. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Component:
Oregon US26

Tracking Number: IM3907082 or C2273849
Posted Apr 12, 2026 - 13:05 UTC
This incident affected: Enterprise Service Management (Oregon US26).