Zix - Hosted Exchange - Mailboxes unable to connect - OWA/Outlook

Incident Report for OpenText

Resolved

This incident has been resolved.
Posted Jul 14, 2026 - 12:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2026 - 22:05 UTC

Update

We are continuing to investigate this issue.
Posted Jul 13, 2026 - 21:44 UTC

Investigating

Zix - Hosted Exchange is currently experiencing an issue with some mailboxes unable to connect. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number:
Posted Jul 13, 2026 - 21:44 UTC
This incident affected: Zix - Cybersecurity (Zix Hosted Exchange).