Core Capture (capture.ot2.opentext.eu) experienced a service disruption that affected the extract functionality. All other application functionalities were unaffected. The issue is now resolved. We appreciate your patience.
Tracking Number: IM4036655
Posted Nov 13, 2026 - 15:01 UTC
Monitoring
Core Capture (capture.ot2.opentext.eu) experienced a service disruption that affected the extract functionality. All other application functionalities were unaffected. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM4036655
Posted Nov 13, 2026 - 14:14 UTC
Identified
We are currently experiencing a service disruption affecting the extract functionality within the Core Capture (capture.ot2.opentext.eu) application. All other application functionalities remain unaffected. The technical teams have identified the root cause and are actively implementing a resolution to restore the affected functionality as quickly as possible.
We continue to treat this incident as a high priority and will provide further updates as progress is made toward full restoration. We apologize for the inconvenience and appreciate your patience and understanding.
Tracking Number: IM4036655
Posted Nov 13, 2026 - 12:56 UTC
Investigating
We are currently experiencing a service outage affecting the Core Capture (capture.ot2.opentext.eu) application in the EU, resulting in complete unavailability of the service. A technical response team is being assembled to investigate the issue, identify the root cause, and work toward restoring service as quickly as possible.
We are treating this incident as a high priority and will provide further updates as more information becomes available. We apologize for the disruption and appreciate your patience and understanding.
Tracking Number: IM4036655
Posted Nov 13, 2026 - 12:18 UTC
This incident affected: Core Europe (Core Capture, Core Capture for SAP® Solutions).