Web Portal for North America Data Center was not reachable

Incident Report for OpenText

Resolved

Web Portal for North America Data Center was not reachable. The issue is now resolved. We appreciate your patience.

Ticket Number: 5119979
Posted Dec 15, 2025 - 09:26 UTC

Update

Web Portal for North America Data Center is currently not reachable. OpenText Teams are working to resolve the issue that started on December 14th at 6:00 GMT.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

Ticket Number: 5119979
Posted Dec 15, 2025 - 07:52 UTC

Update

Web Portal for North America Data Center is currently not reachable. OpenText Teams are working to resolve the issue that started on December 14th at 6:00 GMT.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

Ticket Number: 5119979
Posted Dec 15, 2025 - 05:52 UTC

Update

We are continuing to investigate this issue.
Posted Dec 15, 2025 - 03:20 UTC

Update

Web Portal for North America Data Center is currently not reachable. OpenText Teams are working to resolve the issue that started on December 14th at 6:00 GMT.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

Ticket Number: 5119979
Posted Dec 15, 2025 - 03:14 UTC

Update

Web Portal for North America Data Center is currently not reachable. OpenText Teams are working to resolve the issue that started on December 14th at 6:00 GMT.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

Ticket Number: 5119979
Posted Dec 15, 2025 - 01:14 UTC

Investigating

Web Portal for North America Data Center is currently not reachable. OpenText Teams are working to resolve the issue that started on December 14th at 6:00 GMT.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.

Ticket Number: 5119979
Posted Dec 14, 2025 - 23:15 UTC
This incident affected: Core EDR/MDR.