Core US is currently experiencing service degradation

Incident Report for OpenText

Update

Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search

Updates for this issue will be sent every 2 hours or if there are any significant updates, whichever comes first.

Tracking Number: IM4014044
Posted Oct 08, 2026 - 21:00 UTC

Identified

Core US is currently experiencing an issue affecting search functionality. Teams have identified a recurrence and are working to resolve the issue. We appreciate your patience.

- Core Collaboration for Engineering (xchange.us.opentext.com)
- Core Content Management (corecontent.us.opentext.com)
- Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText
- Core Platform - Search

Tracking Number: IM4014044
Posted Oct 08, 2026 - 20:00 UTC
This incident affects: Core US (Core Collaboration for Engineering (xchange.us.opentext.com), Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText, Core Platform - Search).
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