Zix Encryption Services - ZixPortal Administrator Console was unavailable

Incident Report for OpenText

Resolved

Zix Encryption Services - ZixPortal experienced an issue with the Administrator Console. Administrators were unable to configure their portal. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3881913
Posted Mar 05, 2026 - 17:54 UTC

Update

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3881913
Posted Mar 05, 2026 - 17:16 UTC

Update

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal.

Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3881913
Posted Mar 05, 2026 - 16:17 UTC

Investigating

Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Teams are currently assembled and working to resolve the issue.

We appreciate your patience.

Tracking Number: IM3881913
Posted Mar 05, 2026 - 14:59 UTC
This incident affected: Zix - Cybersecurity (Zix Encryption Services - ZixPortal).