Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive experienced an issue and was inaccessible. The issue is now resolved. We appreciate your patience.
Tracking Number: IM3717240
Posted Jun 11, 2025 - 18:03 UTC
Update
Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive experienced an issue and was inaccessible. Interface control has been restored but there is a degraded functionality for searching archives. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first.
Tracking Number: IM3717240
Posted Jun 11, 2025 - 16:50 UTC
Identified
Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive experienced an issue and was inaccessible. Interface control has been restored but there is a degraded functionality for searching archives. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717240
Posted Jun 11, 2025 - 15:53 UTC
Update
Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3717240
Posted Jun 11, 2025 - 14:45 UTC
Investigating
If 1-2 products impacted, use: Interfaces for Secure Cloud Business Communication Archive, ZixArchive, and Erado Archive is currently experiencing an issue and is inaccessible. Teams are currently assembled and working to resolve the issue. We appreciate your patience.