Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 27, 2026 - 00:00 UTC
Update
The network maintenance scope of work scheduled for 27 September 2026, from 00:00 to 04:00 UTC, has changed. Due to the scope change, the tracking number has changed from C2318543 to C2314639.
The maintenance window has been extended by four (4) hours to 00:00 to 08:00 UTC.
Services affected: Cloud Fax Services North America: - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail - Production Messaging - REST API - SOAP AP
Adjusted service impact: Brief intermittent service interruptions may occur throughout this timeframe. Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 11 October 2026. An updated post will be made if the backup date is required.
Tracking number: C2314639
Posted Sep 11, 2026 - 18:01 UTC
Scheduled
On 27 September 2026 from 00:00 to 04:00 UTC a network maintenance has been scheduled that will affect these services:
No service interruption is anticipated during this timeframe. In the unlikely event that you experience a degradation of service, you may contact your support service desk team.
If the maintenance is unable to be performed on the date specified above, it may be rescheduled to 4 October 2026. An updated post will be made if the backup date is required.
Tracking Number: C2318543
Posted Aug 28, 2026 - 04:28 UTC
This scheduled maintenance affected: Cloud Fax services North America (Desktop Messaging BMS, Fax Cloud Connect (RightFax), Fax2Mail, Production Messaging, REST API, SOAP API) and Core Messaging US (Core Messaging - Email, Core Messaging - SMS, Core Messaging - Voice).