Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with connectivity to one of its database servers. This would have affected a small population of domains utilizing the Secure Large File add-on. The issue is now resolved.
We appreciate your patience.
Tracking Number: IM4031961
Posted Nov 05, 2026 - 18:49 UTC
Update
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with connectivity to one of its database servers. This affects a small population of domains utilizing the Secure Large File add-on.
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM4031961
Posted Nov 05, 2026 - 16:45 UTC
Investigating
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing an issue with connectivity to one of its database servers. This affects a small population of domains.
Teams are currently assembled and working to resolve the issue.