Some UK Zix Encryption Service EMP portals experienced an issue with performance degradation. The issue is now resolved.
We appreciate your patience.
Tracking Number: IM3744045
Posted Jul 31, 2025 - 18:17 UTC
Update
Some UK Zix Encryption Service EMP portals are currently experiencing performance degradation issues. Teams are currently assembled and working to resolve the issue. We are experiencing some degradation in performance again, and the backend engineers have been notified.
We appreciate your patience.
Tracking Number: IM3744045
Posted Jul 25, 2025 - 13:22 UTC
Update
Some UK Zix Encryption Service EMP portals are currently experiencing performance degradation issues. Teams are currently assembled and working to resolve the issue. Some adjustments were made, and we are monitoring the performance of the secure mail portals. We appreciate your patience.
Tracking Number: IM3744045
Posted Jul 24, 2025 - 18:32 UTC
Update
Some UK Zix Encryption Service EMP portals are currently experiencing performance degradation issues. Teams are currently assembled and working to resolve the issue. We are seeing some degradation of performance again and the backend engineers have been alerted. We appreciate your patience.
Tracking Number: IM3744045
Posted Jul 24, 2025 - 13:21 UTC
Identified
Some UK Zix Encryption Service EMP portals are currently experiencing performance degradation issues. Teams are currently assembled and working to resolve the issue. Some actions were taken that seemed to alleviate the issue but did not fix the root cause. We appreciate your patience.
Tracking Number: IM3744045
Posted Jul 23, 2025 - 17:46 UTC
Update
Some UK Zix Encryption Service EMP portals are currently experiencing performance degradation issues. Teams are currently assembled and working to resolve the issue. We will update status when it becomes available. We appreciate your patience.
Tracking Number: IM3744045
Posted Jul 23, 2025 - 13:24 UTC
Investigating
Some Zix Encryption Service - EMP portals are currently experiencing an issue with performance degradation. Teams are currently assembled and working to resolve the issue. We appreciate your patience.