Hosted Exchange (HEX) incoming mail delays

Incident Report for OpenText

Resolved

This incident has been resolved.

Posted Apr 21, 2025 - 16:04 UTC

Monitoring

Hosted Exchange (HEX) was experiencing an issue with inbound delayed email. Service has been restored and is now being validated. We appreciate your patience.
Tracking Number: IM3683089

Posted Apr 21, 2025 - 13:51 UTC

Investigating

Hosted Exchange (HEX) is currently experiencing reports of some users unable to receive mail. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3683089

Posted Apr 21, 2025 - 13:07 UTC

This incident affected: Zix - Cybersecurity (Zix Secure Hosted Exchange - Exchange 2013/2016+ (EXG7)).