Frankfurt EU8 experienced service degradation

Incident Report for OpenText

Resolved

Frankfurt EU8 experienced service degradation with UCMDB service on EU8 farm. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3995249
Posted Sep 09, 2026 - 08:13 UTC

Investigating

Frankfurt EU8 is currently experiencing service degradation with UCMDB service on EU8 farm. Clients may experience degradation while loading request entities or using an actual service on the EU8 farm. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3995249
Posted Sep 09, 2026 - 07:49 UTC
This incident affected: Enterprise Service Management (Frankfurt EU8).