Core EDR/MDR experienced a data processing issue

Incident Report for OpenText

Resolved

Core EDR/MDR experienced a data processing issue that affected a limited set of agents and subscription records during the routine maintenance on 15 June 2026. As a result, you may notice the following:

- Activity from that day may not be fully reflected
- Some agents uninstalled that day may still appear as installed
- Subscription changes from that day may not be fully reflected
- In limited cases, minor billing discrepancies may occur

The issue is now resolved, and systems are operating normally. We appreciate your patience. If you notice anything unexpected, please contact your OpenText Support Team.

Posted Jun 16, 2026 - 18:55 UTC

This incident affected: Core EDR/MDR.