A fix has been implemented, and initial testing has shown improved processing performance. Our technical teams continue to closely monitor the environment to confirm processing remains stable.
We will provide further updates as monitoring continues.
Posted Sep 30, 2026 - 20:40 UTC
Identified
Our technical teams have identified a potential cause for the processing slowness and are currently conducting tests to validate the findings and confirm a path forward for remediation.
We will provide a further update as testing progresses and additional information becomes available.
Posted Sep 30, 2026 - 16:11 UTC
Investigating
We are currently investigating an issue causing processing slowness for clients within the Core Capture GCP-EU environment. Our technical teams are actively working to identify the cause and restore normal processing as quickly as possible.
We will provide additional updates as more information becomes available.
Posted Sep 30, 2026 - 15:17 UTC
This incident affects: Core Europe (Core Capture for SAP® Solutions).