OCP Core US Job Scheduling is Currently Unavailable

Incident Report for OpenText

Resolved

This incident has been resolved.

Posted Dec 19, 2025 - 23:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2025 - 21:56 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 19, 2025 - 21:50 UTC

Investigating

We are currently experiencing an issue where job scheduling services are unavailable in Core US (GCP). The appropriate response teams have been assembled and are actively investigating the issue to identify the root cause and restore service as quickly as possible. At this time, scheduled jobs may not execute as expected.

Tracking #: IM3839502

Posted Dec 19, 2025 - 20:31 UTC

This incident affected: Core US (Core Content Management (corecontent.us.opentext.com), Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenText).