Core Secure Access and Core Collaboration Access was unavailable.

Incident Report for OpenText

Resolved

The following services experienced an issue and have all been restored. The issue is now resolved. We appreciate your patience.
- OpenText Core Secure Access
- OpenText Core Collaboration Access
- ProviderLink login
- B2B Connect (formerly Covisint Connect) login and UI capability; messaging is currently not impacted.
- Supplier Connection login and UI; messaging is currently not impacted.

Tracking Number: IM3860358
Posted Jan 29, 2026 - 16:03 UTC

Monitoring

The following services experienced an issue and have been restored.
- ProviderLink login
- B2B Connect (formerly Covisint Connect) login and UI capability; messaging was not impacted.
- Supplier Connection login and UI; messaging was not impacted.
- Supplier Portal

Core Secure Access and Core Collaboration Access are still being validated. We appreciate your patience.

Tracking Number: IM3860358
Posted Jan 29, 2026 - 15:51 UTC

Update

The following services are unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- OpenText Core Secure Access
- OpenText Core Collaboration Access
- ProviderLink login
- B2B Connect (formerly Covisint Connect) login and UI capability; messaging is currently not impacted.
- Supplier Connection login and UI; messaging is currently not impacted.

Tracking Number: IM3860358
Posted Jan 29, 2026 - 15:30 UTC

Investigating

The following services are unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
- OpenText Core Secure Access
- OpenText Core Collaboration Access
- ProviderLink login
- B2B Connect (formerly Covisint Connect) login and UI capability; messaging is currently not impacted.
- Supplier Connection login and UI; messaging is currently not impacted.

Tracking Number: IM3860358
Posted Jan 29, 2026 - 14:33 UTC
This incident affected: B2B Connect, Core Collaboration Access, Core Secure Access, ProviderLink, Supplier Connection, and Supplier Portal.