Cloud Fax services North America experienced issues

Incident Report for OpenText

Resolved

The following services experienced issues. Users may have experienced intermittent access to web portals, along with delays in fax delivery and fax status updates. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience.

- Desktop Messaging BMS
- Fax Cloud Connect (RightFax)
- Fax2Mail

Tracking Number: IM3966995
Posted Jul 24, 2026 - 15:05 UTC
This incident affected: Cloud Fax services North America (Desktop Messaging BMS, Fax Cloud Connect (RightFax), Fax2Mail).
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