Cloud Fax Services and Notification Services North America are currently experiencing issues.

Incident Report for OpenText

Resolved

The following services were experiencing an issue. Customers may have also experienced an inability to authenticate to OpenText MyPortal. The issue is now resolved. We appreciate your patience.

- Fax2Mail
- RightFax Connect
- MyPortal

Tracking Number: IM3289272
Posted Aug 11, 2023 - 18:04 UTC

Update

The following services are experiencing an issue. Customers may also be experiencing an inability to authenticate to the OpenText MyPortal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- RightFax Connect
- MyPortal

Tracking Number: IM3289272
Posted Aug 11, 2023 - 17:47 UTC

Investigating

The following services are experiencing an issue. Customers may also be experiencing an inability to authenticate to the OpenText MyPortal. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

- Fax2Mail
- RightFax Connect
- MyPortal

Tracking Number: IM3289272
Posted Aug 11, 2023 - 17:44 UTC
This incident affected: Cloud Fax services North America (Fax Cloud Connect, Fax2Mail) and Core Messaging US (MyPortal).