Cloud Fax services North America and Core Messaging US Network Maintenance scheduled for 18 October 2026

Scheduled for Oct 18, 00:00 - 04:00 UTC

Scheduled

On 18 October 2026, from 00:00 to 04:00 UTC, a network maintenance has been scheduled that will affect these services:

Cloud Fax Services North America:
• Desktop Messaging BMS
• Fax Cloud Connect (RightFax)
• Fax2Mail
• Production Messaging
• REST API
• SOAP API

Core Messaging US:
• Core Messaging – Email
• Core Messaging – SMS
• Core Messaging – Voice

Intermittent service interruptions are expected to occur throughout this timeframe. Disaster/Recovery customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.

After the maintenance window, please confirm that your transactions are processing and delivering normally. If you notice any missing items, resend them as needed. If you encounter any issues, please contact the OpenText Support Team.

Tracking number: C2312203

Posted Sep 16, 2026 - 14:01 UTC

This scheduled maintenance affects: Cloud Fax services North America (Desktop Messaging BMS, Fax Cloud Connect (RightFax), Fax2Mail, Production Messaging, REST API, SOAP API) and Core Messaging US (Core Messaging - Email, Core Messaging - SMS, Core Messaging - Voice).