Core EDR/MDR experienced service degradation

Incident Report for OpenText

Resolved

Core EDR/MDR experienced service degradation, which affected API deployment in the UK datacenter and various integration configurations. The issue is now resolved. We appreciate your patience.

Tracking Number: 5218367
Posted Feb 20, 2026 - 21:55 UTC

Update

Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter. Integrations have been restored. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: 5218367
Posted Feb 20, 2026 - 21:15 UTC

Identified

Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter. Integrations have been restored. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: 5218367
Posted Feb 20, 2026 - 20:15 UTC

Investigating

Core EDR/MDR is currently experiencing service degradation affecting API deployment in the UK datacenter and various integration configurations. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: 5218367
Posted Feb 20, 2026 - 19:16 UTC
This incident affected: Core EDR/MDR.