Core EDR/MDR experienced service degradation

Incident Report for OpenText

Resolved

Core EDR/MDR experienced service degradation. The issue is now resolved. We appreciate your patience.
Posted Aug 04, 2026 - 02:51 UTC

Monitoring

Core EDR/MDR experienced service degradation. Service has been restored and is now being validated. We appreciate your patience.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. If you have any questions or concerns, please reach out to the Support Team.
Posted Aug 04, 2026 - 00:54 UTC

Update

Core EDR/MDR is currently experiencing service degradation. Agent installer downloads may not work as expected. Teams have identified the cause and are working on a resolution. We appreciate your patience.

Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. If you have any questions or concerns, please reach out to the Support Team.
Posted Aug 03, 2026 - 23:28 UTC

Update

Core EDR/MDR is currently experiencing service degradation. Agent installer downloads may not work as expected. Teams have identified the cause and are working on a resolution. We appreciate your patience.

If you have any questions or concerns, please reach out to the Support Team.
Posted Aug 03, 2026 - 22:28 UTC

Update

Core EDR/MDR is currently experiencing service degradation. Agent installer downloads may not work as expected. Teams have identified the cause and are working on a resolution. We appreciate your patience.

If you have any questions or concerns, please reach out to the Support Team.
Posted Aug 03, 2026 - 21:29 UTC

Identified

Core EDR/MDR is currently experiencing service degradation. Agent installer downloads may not work as expected. Teams have identified the cause and are working on a resolution. We appreciate your patience.

If you have any questions or concerns, please reach out to the Support Team.
Posted Aug 03, 2026 - 20:28 UTC
This incident affected: Core EDR/MDR.