Transition all file transfer connections immediately to SFTP (port 22)

Scheduled for Apr 5, 01:00 - 05:00 UTC

Scheduled

Services affected

Production endpoints (FTP disabled April 5, 2026)
• ftp.xpedite.com - 137.236.2.9
• submit.xpedite.com - 137.236.4.35
• ftpaccess.easylink.com - 137.236.2.110
• ftp.messagereach.com - 137.236.223.12
• euftp.easylink.com - 165.251.169.9
• eu2ftp.easylink.com - 150.105.124.159

Details
On April 5, 2026, between 01:00 and 05:00 GMT, OpenText will disable FTP (port 21) on all production endpoints to enhance security and prevent unencrypted file transfers.

Impact
After FTP (port 21) is disabled, any services, scripts, or client connections still using port 21 will fail.

Action required
Transition all file transfer connections to SFTP (port 22) immediately.

More information
For more information, please contact us through the customer portal and reference ticket number C2247880.
Posted Mar 11, 2026 - 15:02 UTC
This scheduled maintenance affects: Cloud Fax services North America (Fax Cloud Connect, Fax2Mail) and Cloud Fax services Europe (Fax Cloud Connect, Fax2Mail).
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