Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with the web portals. We are getting reports multiple users were receiving "Something went wrong." error notifications. Service has been restored and is now being validated.
The issue is now resolved.
We appreciate your patience.
Tracking Number: IM3846313
Posted Jan 07, 2026 - 20:54 UTC
Monitoring
Zix Encryption Services - Email Message Privacy (EMP) experienced an issue with the web portals. We are getting reports multiple users were receiving "Something went wrong." error notifications. Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number: IM3846313
Posted Jan 07, 2026 - 14:37 UTC
Update
Zix Encryption Services - Email Message Privacy (EMP) is still experiencing issues with the web portals. We are getting reports that multiple users are receiving "Something went wrong." error notifications.
Teams are working to resolve the issue as quickly as possible.
We appreciate your patience.
Tracking Number: IM3846313
Posted Jan 06, 2026 - 15:14 UTC
Identified
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with the web portals. We are getting reports that multiple users are receiving "Something went wrong." error notifications.
Teams have assembled and are working to resolve the issue as quickly as possible.
We appreciate your patience.
Tracking Number: IM3846313
Posted Jan 05, 2026 - 22:06 UTC
Investigating
Zix Encryption Services - Email Message Privacy (EMP) is currently experiencing issues with the web portals. We are getting reports that multiple users are receiving "Something went wrong." error notifications.
Teams are currently assembled and working to resolve the issue.