Cloud Fax services (Ashburn) System Maintenance scheduled for 22 November 2025

Scheduled for Nov 22, 14:00 UTC - Nov 23, 02:00 UTC

Scheduled

On 22 November 2025 from 14:00 to 23 November 2025 02:00 UTC a system maintenance has been scheduled that will affect these services:
- OpenText Fax2mail (Ashburn)
- OpenText Production Messaging - Fax (Ashburn)
- OpenText Fax Cloud Connect (Ashburn)

Services will be degraded during this timeframe.

Customers capable of being failed over to our alternate site will be rerouted for uninterrupted service; however, there may be a brief interruption when the failover occurs.

Tracking Number: C2224061

Posted Nov 04, 2025 - 16:31 UTC

This scheduled maintenance affects: Cloud Fax services North America (Fax Cloud Connect - Ashburn, Fax2Mail - Ashburn, Production Messaging).