Cloud Fax services were experiencing a degradation in service. Document backlogs have been cleared. Current traffic is processing as normal. The issue is now resolved. We appreciate your patience.
Cloud Fax services were experiencing a degradation in service. Please be advised that additional customers have been identified as being impacted by the incident and have been added to the list. Document backlogs exist and are currently being processed. Service has been restored and is now being validated. We appreciate your patience.
OpenText Fax2Mail (NA) and OpenText Production Messaging - Fax (NA) are experiencing a degradation in service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
Tracking Number: IM3707547
Posted May 28, 2025 - 09:20 UTC
This incident affected: Cloud Fax services North America (Fax Cloud Connect, Fax2Mail, Production Messaging).