Webroot Management Consoles was experiencing a degradation in service

Incident Report for OpenText

Resolved

Webroot Management Consoles was experiencing a degradation in service. The issue is now resolved. We appreciate your patience.

Tracking Number: IM3802685
Posted Oct 20, 2025 - 11:35 UTC

Update

Webroot Management Consoles was experiencing a degradation in service. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3802685
Posted Oct 20, 2025 - 10:42 UTC

Monitoring

Webroot Management Consoles was experiencing a degradation in service. Service has been restored and is now being validated. We appreciate your patience.

Tracking Number: IM3802685
Posted Oct 20, 2025 - 09:53 UTC

Investigating

Webroot Management Consoles is experiencing a degradation in service. The issue is preventing some users from logging into the Management Console. Further updates will be provided as they are available. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3802685
Posted Oct 20, 2025 - 08:39 UTC
This incident affected: Webroot by OpenText™ (Webroot Management Consoles).